Note fondée sur 172 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
84 % des clients le recommandent
4,3 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Plus jamais

Publié le 27 juin 2018 sur Hotels
Hors de prix. 450 euros pour une nuit. Buffet immangeable, que des plats indiens de mauvaise qualite. Et le petit déjeuner n'est guère mieux entre les crepes industrielles et les jus de fruits qui doivent provenir du meme magasin!Un seul petit savon, shampooing. La plage est vraiment moche.
Commentaires de Gestion de l’hôtel
28 juill. 2018 par Fairmont Fujairah Beach Resort Team, Gestion de l’hôtel
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Fairmont Fujairah Beach Resort. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Fairmont sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs
5 sur 5
par un voyageur

Publié le 6 mars 2024 sur Expedia
Fabulous faded elegance, breakfast fantastic spread for every culture. Staff couldn’t do enough for you. Will definitely recommend and go again . Loved it.
Commentaires de Gestion de l’hôtel
7 mars 2024 par General Manager, Gestion de l’hôtel
Dear Hilary,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the fabulous faded elegance of our resort and had a fantastic breakfast experience with a diverse spread for every culture. Our team takes great pride in providing exceptional service, and it's wonderful to know that they went above and beyond to make your stay memorable. We truly appreciate your recommendation and look forward to welcoming you back in the future.Warm regards,Fairmont Fujairah Beach Resort
3 sur 5
par un voyageur

Publié le 6 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 janv. 2024 par Hotel managment, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to share your review about your recent stay with us. We appreciate your candid feedback as it allows us to objectively review the facilities and services, we provide to ensure that they meet our guests' expectations. I have shared your review with our Management Team, Once again thank you for your feedback. Kind Regards,Fairmont Fujairah Team
2 sur 5
par un voyageur

Can not find value

Publié le 28 oct. 2023 sur Hotels
Poor value, rooms ok, otherwise not meeting its stars. USD 55 for mediocre chicken and fries with a small bottle of water, that is just bad even in UAE standards.
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Hotel Managment, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to share your review about your recent stay with us. We appreciate your candid feedback as it allows us to objectively review the facilities and services, we provide to ensure that they meet our guests' expectations. I have shared your review with our Management Team, Once again thank you for your feedback. Kind Kind Regards,Fairmont Fujairah Team
2 sur 5
par un voyageur

The hotel is not same as before . 5/10

Publié le 27 août 2023 sur Hotels
Regret staying in the hotel , the room wasn’t clean, the food in the restaurant was cold and limited I didn’t eat any thing.
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Hotel Managment, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to share your review about your recent stay with us. We appreciate your candid feedback as it allows us to objectively review the facilities and services, we provide to ensure that they meet our guests' expectations. I have shared your review with our Management Team, Once again thank you for your feedback. Kind Kind Regards,Fairmont Fujairah Team
5 sur 5
par un voyageur

:)

Publié le 18 juin 2023 sur Hotels
Was good over all :)
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Hotel Managment, Gestion de l’hôtel
Thank you, for staying at the Fairmont Fujairah and we are glad you enjoyed your stay, we look forward to welcome you back soon at the hotel.
1 sur 5
par un voyageur

Not Fairmont standard

Publié le 29 janv. 2023 sur Hotels
The staff was very friendly. We have stayed in other 5* hotels like Fairmont Dubai and compared to these hotel this hotel should be a 2-(3)* hotel. The room was clean but several things were not working in the room. The food in the Fish Restaurant was from good to to very bad. One dish was send out. It's clearly a hotel that focus on quantity of guests and not quality
Commentaires de Gestion de l’hôtel
5 févr. 2023 par Fairmont Fujairah Beach Resort, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Fairmont Fujairah Beach Resort. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Fairmont Fujairah Beach Resort
3 sur 5
par un voyageur

Great location, food quality is poor

Publié le 17 oct. 2022 sur Hotels
The building is well maintained and renovated, my only issue really was the food quality. Food quality in their main restaurant was not the best, breakfast options are limited / the quality is poor. Even though the dinner buffet is below average, the food was bland and lacked quality. Seems like cheap buffet food. The staff was kind and the facility is well-maintained and looks new
5 sur 5
par un voyageur

Publié le 24 août 2022 sur Hotels
كانت اقامه طيبه وجميع لستاف ودودون وطيبون وحبوبون
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 21 juin 2022 sur Hotels
Retour aux détails de l'hôtel Affichage des évaluations 1 - 10 sur 172 Suivant