Ratings based on 143 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 29, 2023 on Hotels
Comment from Hotel Management
Dec. 29, 2023 by Gwénaëlle, Hotel Management
Bonjour,Un grand merci à vous d'avoir pris le temps de nous laisser une note sur votre séjour, nous sommes ravis de constater que votre séjour s'est bien passé. Nous vous souhaitons de joyeuses fêtes de fin d'année.Cordialement
by A traveller
Unexpected disappointments
Posted Nov. 10, 2023 on HotelsThe hotel itself & staff were excellent. Most comfortable bed I’ve ever slept on! Immaculate room! My only complaints are that it was hard to find - signage poor, parking carried an unexpected charge of 17€ and there was an additional, unexpected refundable deposit of 100€ on top of the room. Nowhere in the hotel descriptions was this highlighted.
It was very windy with heavy rain when I stayed and even though I was on the third floor, the noise on roof surfaces and in the air con venting was incredible & kept me awake!! A shame because the hotel itself was lovely!
Comment from Hotel Management
Nov. 11, 2023 by Gwénaëlle, Hotel Management
Good afternoon,Thank you for taking the time to give us your opinion about our hotel. We are delighted to hear that you enjoyed the bedding and our team. As far as the underground parking is concerned, it costs 15. We ask our guests for a deposit of 100 to guarantee the room against theft or damage. This deposit is returned to all our customers automatically on the day of their departure. This deposit is indicated on our various websites. We are sorry to hear that the weather over the last few days has prevented you from sleeping. We hope to see you again on your next stay. Have a nice weekendSincerely
by A traveller
Posted Oct. 8, 2023 on Expedia
The rooms were very good, but not enough coffee, no milk available in the fridge. The receptionist booked a taxi for our return to the ferry, it did not turn up and on a further call it was if it does not turn up walk to the ferry. We were all pensioners aged 60-73 years of age and dashed to meet a check in time. A service offered was not good as the taxi firm was not reliable. The receptionist offered a service which was not met at all and she did not seem to care about our dilemma or offer any options.
Comment from Hotel Management
Oct. 9, 2023 by Gwénaëlle , Hotel Management
Hello, Thank you for taking the time to give us your opinion about our hotel. We are very sorry for the inconvenience caused by the cab. We will be more vigilant in the future. I wish you a pleasant end of day. Sincerely
by A traveller from Midland
Posted Sep. 24, 2023 on Expedia
Wonderful location in the heart of Dieppe. Enjoyed the spa and the morning breakfast. Room had a wonderful view of the harbor and walking distance to many restaurants.
Comment from Hotel Management
Oct. 27, 2023 by Gwénaëlle, Hotel Management
Good evening,We are delighted to hear that you enjoyed your stay, thank you very much for choosing us and leaving us a comment! We look forward to welcoming you next time. Have a nice evening.Sincerely
by A traveller
Solo long distance walker
Posted Sep. 19, 2023 on HotelsOne of the best hotels I have stayed in. Both check-in and check-out were courteous, professional and rapid. The room was spotlessly clean, in very good condition and well-equipped including room safe, dressing gown and tea and coffee making facilities. Double aspect windows with views over the roofs to the sea in both directions. The room was fully serviced on both days of my stay (Saturday and Sunday). Overall enjoyable and good value.
Comment from Hotel Management
Sep. 20, 2023 by Gwénaëlle, Hotel Management
Hello,Thank you very much for taking the time to give us your feedback on your stay. We are delighted to hear that everything went well and that you enjoyed our hotel! We look forward to seeing you again soon, and wish you a pleasant stay.Sincerely
by A traveller
Posted Sep. 18, 2023 on Hotels
Comment from Hotel Management
Sep. 20, 2023 by Gwénaëlle, Hotel Management
Bonjour,Un grand merci à vous d'avoir pris le temps de nous donner une note sur votre séjour ! Au plaisir de vous revoir lors d'un prochain séjour, je vous souhaite une bonne journée.Cordialement
by A traveller
Posted Sep. 11, 2023 on Expedia
Beautiful hotel and the most comfiest bedding we have ever slept on! we had the best weekend celebrating my husband's 40th birthday and the staff were amazing!!! I'd definitely be back!!!!!
Comment from Hotel Management
Sep. 12, 2023 by Zélie- La réception, Hotel Management
Thank you for your feedback, It was a pleasure to welcome you to our establishment to celebrate your husband's birthday. We look forward to seeing you again.
by A traveller
Posted Aug. 22, 2023 on Expedia
The hotel might have been refurbished recently so was pretty nice and modern, we really liked that. I think this is one of the best hotels in the town. The location is perfect, has a restaurant and a patio with view to the port so absolutely amazing. The staff was kind and helpful, however, best if you speak French :)
Comment from Hotel Management
Aug. 23, 2023 by Stenzak-La Réception, Hotel Management
Hello Sir, Thank you for your feedback, we are happy to see you enjoyed your stay.We hope to see you soon.Cordially,Stenzak-Reception
by A traveller
Very nice hotel
Posted Aug. 16, 2023 on HotelsLovely, modern, light & airy hotel, rooms a little bit compact but nothing if concern. Great location overlooking the port.
Comment from Hotel Management
Aug. 17, 2023 by Rebecca, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating. Recommending our hotel to other travelers are very much appreciated in a future time and as well as to see you again!I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Rebecca/ Reception
by A traveller
Posted Aug. 11, 2023 on Expedia
Fantastic location in Dieppe, and superb views on the harbour. Large clean rooms, great breakfast with homemade crepes and local cheese.
Access is a little difficult due to the narrow cobbled streets and to the hotel being in a medieval area. Parking was difficult only 7 spaces on site, that need to be booked ahead of time. Otherwise, there are free parking spaces in the area, had to drive around during our stay because of a funfair.
The premises are stylish and clean. The window lock in our friends’ room was broken, however, and we had no full size mirror in our room.
Overall very pleasant experience
Comment from Hotel Management
Aug. 14, 2023 by La Réception, Hotel Management
Hello Sir,Thank you for leaving a review.We take into account your remarks about the window lock and about the mirror.The hotel is located in the historic part of Dieppe which explains the cobblestones on the ground and the charm that it adds.We fully understand the difficulty of parking during this period and are sorry for the inconvenience caused.Cordialement
