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Best Plaza West Bay

5.0 star property
Family-friendly 5-star hotel near City Centre Shopping Mall

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Photo gallery for Best Plaza West Bay

Front of property
Indoor pool, outdoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Cafe
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
District Zone No 61, West Bay, Doha, 21336
  • Place, City Centre Shopping Mall
    ‪4 min walk‬
  • Place, Doha Corniche
    ‪10 min walk‬
  • Place, Doha Exhibition and Convention Center
    ‪12 min walk‬
  • Airport, Doha (DOH-Hamad Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Doha

Central Doha getaway .Within a 15-minute walk of this Diplomatic Area hotel, you'll find City Centre Shopping Mall and Doha Corniche. Doha Exhibition and Convention Center and Khalifa International Tennis Complex are also within 3 miles (5 km).

What's nearby

  • Doha Sands - 4 min walk - 0.4 km
  • City Centre Shopping Mall - 4 min walk - 0.4 km
  • Doha Corniche - 10 min walk - 0.9 km
  • The Gate Mall - 10 min walk - 0.9 km
  • Doha Exhibition and Convention Center - 12 min walk - 1.0 km

Getting around

  • DECC Station - 13 min walk
  • Hamad Intl. Airport (DOH) - 24 min drive

Restaurants

  • ‪Market by Jean-Georges - ‬4 min walk
  • ‪Tropicana 360 - ‬6 min walk
  • ‪Brewskis And Grub - ‬1 min walk
  • ‪Pret A Manger - ‬9 min walk
  • ‪Spice Market - ‬4 min walk

About this property

Best Plaza West Bay

Family-friendly 5-star hotel near City Centre Shopping Mall
A private beach is featured. Best Plaza West Bay offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 6 meeting rooms, and limo/town car service are available. Event space at this hotel measures 9028 square feet (839 square meters) and includes a conference center. A health club, a sauna, and spa services are also featured at the luxury Best Plaza West Bay. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Doha hotel.

  • 1 building
  • 314 guestrooms or units
  • 39 levels
  • 2 bars on the beach
  • 9028 sq ft of conference space
  • 839 sq m of conference space
  • Built in 2012
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Best Plaza West Bay offers 314 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

This Doha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Hyatt Regency Oryx Doha
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  • Spa
  • Free airport shuttle
  • Parking included
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CA $143 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: QAR 120 per person
  • 2 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 23 to April 21:
  • Bar/Lounge
The following facilities are closed during Ramadan:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for QAR 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately QAR 120.00 per person
  • Rollaway bed fee: QAR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Melia Doha Hotel
Melia Doha
M Doha
Crowne Plaza Doha West Bay Hotel
M Hotel Doha
Best Plaza West Bay Doha
Best Plaza West Bay Hotel
Crowne Plaza Doha West Bay
Best Plaza West Bay Hotel Doha
Crowne Plaza Doha West Bay an IHG Hotel

Best Plaza West Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 287 reviews
Rating 8 - Good. 62 out of 287 reviews
Rating 6 - Okay. 30 out of 287 reviews
Rating 4 - Poor. 14 out of 287 reviews
Rating 2 - Terrible. 12 out of 287 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Elisabeth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
For the price, a reasonable hotel. Some of the decor a little tired, for example stained carpet in the room, but no big deal. Would have given higher score, however awful room service was not rectified in a reasonable way so left a negative feeling to the stay. Room service took nearly 2 hrs to arrive (we tried to cancel as decided just wanted to go to sleep) but was awful quality. We asked for a refund on the food, but they would not oblige. Offered free breakfast which was a pointless gesture as we had to check out early hours.just seemed so strange!
Stayed 4 nights in Nov 2025

10/10 Excellent

Hawa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and beautiful place to stay
Stayed 2 nights in Nov 2025

10/10 Excellent

COMFORT

Stayed 4 nights in Nov 2025

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
In the toilet had a horrible smell/ scent, maybe due to poor sewerage system. The smell was intense, and it was the same on other days. Apartment from that, the breakfast options and tastes were great.
Stayed 6 nights in Nov 2025

10/10 Excellent

Awais

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities and warm, welcoming staff. Exceeded expectations!
Stayed 8 nights in Nov 2025

10/10 Excellent

Barbara Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

a

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience and staff . Breakfast was good very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and the hotel was in an excellent location.
Stayed 5 nights in Nov 2025

8/10 Good

saman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big. We were given a bed for 3 people to sleep in. We travelled with an 8 month old and requested for a cot on the day of arrival anad again the next day. We were told there were none available. Although the bed was big, it was very difficult sleeping with a baby. The carpet in the room had pink staines everywhere. Room was cleaned daily. Breakfast had limited options. My partner was not allowed to bring me food in my room, despite telling the staff I was very unwell.
Stayed 6 nights in Nov 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, clean room, and helpful staff. The location is perfect for moving around Doha. Overall, a smooth and pleasant stay.
Stayed 7 nights in Nov 2025

10/10 Excellent

Mohammed Aadil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff all polite and accommodating to needs. Rooms very spacious. Cleaned and organised daily. Definitely recommend. Location is perfect for all tourists attractions within reach. Nice mall within a 10 minute walk.
Stayed 5 nights in Nov 2025

10/10 Excellent

Muhammad

Stayed 7 nights in Nov 2025

10/10 Excellent

Claudio

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and had ample space. The breakfast had enough variety for both of our tastes. The location was great and the beach passes were such a treat!
Stayed 10 nights in Nov 2025

10/10 Excellent

SYED

Liked: Cleanliness, staff & service, amenities
Good, spacious room. Convenient location. Walking distance to shopping and dining.
Stayed 1 night in Nov 2025

10/10 Excellent

Harshal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room | Staff | Breakfast |
Stayed 2 nights in Nov 2025

10/10 Excellent

Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel great view of doha
Stayed 11 nights in Oct 2025

10/10 Excellent

Esoof

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
+
Stayed 5 nights in Oct 2025

10/10 Excellent

Nathaniel

Stayed 2 nights in Nov 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff were excellent, especially Naomi. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jamila

Liked: Cleanliness, staff & service, amenities
All ok
Stayed 3 nights in Oct 2025

2/10 Terrible

Joong Hwan

Stayed 3 nights in Sep 2025

2/10 Terrible

Vins

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

omar

Stayed 1 night in May 2025

4/10 Poor

Mitra

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly. However we had a major issue with the hot water in the shower. They cane numerous times to fix it and told us we need to open and run all faucets in the bathroom and wait
Stayed 1 night in Apr 2025