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Cristal Ballena Boutique Hotel & Spa

Property class: 3
3-star beach resort with free buffet breakfast

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Photo gallery for Cristal Ballena Boutique Hotel & Spa

A poolside area with lounge chairs and umbrellas, overlooking a body of water and a sunset.
A beach with a sandy shore, palm trees, and waves.
A spacious room with a bed, a desk, and a seating area.
A covered outdoor area with a view of a lush landscape and a distant building.
A restaurant with multiple dining tables, a bar area, and a bartender.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
7 km al Sur de Uvita, Costa Ballena, Bahía Ballena, Puntarenas, 60504
  • Place, Marino Ballena National Park
    ‪1 min drive‬
  • Place, Playa Ballena
    ‪1 min drive‬
  • Place, Playa Dominical
    ‪32 min drive‬

Room options

View all photos for Junior Suite

A spacious bedroom with a four-poster bed, a television, and a balcony with a view.

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Master Suite

A spacious room with a bed, a desk, and a seating area.

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Suite

A spacious room with a high wooden ceiling, a bed with a canopy, two bedside tables, a sofa, a chair, a television, and a window with a view.

Family Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Bahía Ballena

Oceanside stay.You'll find Marino Ballena National Park and Playa Ballena within 2 miles (3 km) of this resort. Arco Beach and Pinuela Beach are also within 3 miles (5 km).
View more Resorts in Bahía BallenaOpens in a new window

What's nearby

  • Marino Ballena National Park - 1 min drive - 0.8 km
  • Playa Ballena - 1 min drive - 1.4 km
  • Uvita Beach - 8 min drive - 7.8 km
  • Catarata uvita - 15 min drive - 11.3 km
  • Playa Dominical - 32 min drive - 30.7 km

Getting around

  • Drake Bay (DRK) - 178 min drive

Restaurants

  • ‪La Choza de Alejo - ‬8 min drive
  • ‪Restaurante Marino Ballena - ‬9 min drive
  • ‪Soda Ojoche - ‬14 min drive
  • ‪The Bakery - ‬10 min drive
  • ‪Los Gatos Locos - ‬15 min drive

About this property

Cristal Ballena Boutique Hotel & Spa

3-star beach resort with free buffet breakfast
You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. At Cristal Ballena Boutique Hotel & Spa, pamper yourself with a treatment at the full-service spa and enjoy amenities like an outdoor pool.

Free breakfast is served. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This Mediterranean resort also offers a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3-star Bahía Ballena resort.

  • 21 guestrooms or units
  • 2 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Cristal Ballena Boutique Hotel & Spa offers 21 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Tempur-Pedic beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Bahía Ballena resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.

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  • Pool
  • Kitchen
  • Pet friendly
  • Parking included
4.9 out of 5, Exceptional, 112 reviews
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Books
  • Full-service spa
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Cristal Ballena Boutique Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 37000
  • Christmas Eve (December 24) Gala Dinner per child: CRC 37000 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 105000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CRC 70000 (one-way), (up to 11 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cristal Ballena
Hotel Resort Cristal Ballena
Cristal Ballena Boutique Hotel
Cristal Boutique Hotel
Cristal Ballena Boutique
Hotel Cristal Ballena Osa Peninsula
Cristal Ballena Boutique Hotel & Spa Costa Rica/Uvita
Cristal Ballena Boutique Hotel Spa
Hotel Resort Spa Cristal Ballena
Cristal Ballena & Spa Ballena
Cristal Ballena Boutique Hotel Spa
Cristal Ballena Boutique Hotel & Spa Resort
Cristal Ballena Boutique Hotel & Spa Ballena
Cristal Ballena Boutique Hotel & Spa Resort Ballena

Frequently asked questions

How close is Cristal Ballena Boutique Hotel & Spa to the airport?

Cristal Ballena Boutique Hotel & Spa is 87 mi (178-min drive) away from the Drake Bay (DRK) airport, the closest popular airport to the property.

How much does it cost to stay at Cristal Ballena Boutique Hotel & Spa?

As of Oct 19, 2026, prices found for a 1-night stay for 2 adults at Cristal Ballena Boutique Hotel & Spa on Nov 19, 2026 start from CA $240, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cristal Ballena Boutique Hotel & Spa have an airport shuttle?

Cristal Ballena Boutique Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of CRC 105000 per vehicle, one-way.

How close is Cristal Ballena Boutique Hotel & Spa to the beach?

This resort is 1.3 mi (3-min drive) from Arco Beach and 2.4 mi (5-min drive) from Pinuela Beach. Don't forget your sunscreen!

Does Cristal Ballena Boutique Hotel & Spa offer free breakfast?

Yes, Cristal Ballena Boutique Hotel & Spa offers free breakfast.

Is there a casino at Cristal Ballena Boutique Hotel & Spa?

No, there is no casino at this resort.

What time is check-in at Cristal Ballena Boutique Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Cristal Ballena Boutique Hotel & Spa?

This resort offers free self parking.

Does Cristal Ballena Boutique Hotel & Spa have a pool?

Cristal Ballena Boutique Hotel & Spa features an outdoor pool.

Does Cristal Ballena Boutique Hotel & Spa have a restaurant?

Cristal Ballena Boutique Hotel & Spa is home to Pura Vida, which features international cuisine, ocean views, and a poolside location.

Does Cristal Ballena Boutique Hotel & Spa have a spa?

This resort has a spa, which features massages, facials, and mani/pedis.

How close is Cristal Ballena Boutique Hotel & Spa to downtown Bahía Ballena?

Cristal Ballena Boutique Hotel & Spa is 4.3 mi away from Bahía Ballena.

Cristal Ballena Boutique Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 189 out of 233 reviews
Rating 8 - Good. 34 out of 233 reviews
Rating 6 - Okay. 6 out of 233 reviews
Rating 4 - Poor. 1 out of 233 reviews
Rating 2 - Terrible. 3 out of 233 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property, well maintained , excellent staff and great view !
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and the food is amazing too
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from this hotel is beautiful! The pool is the perfect temperature and huge! Finally the restaurant staff are so friendly and lovely!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the reception disk polite, the food excellent, the staff attentive and the pool marvelous.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled into the nature preserve. We were there at the start of the offseason. The staff was friendly and very helpful. The room was clean and the view was epic. The pool area and restaurant were amazing. We plan on coming back someday to Costa Rica and if on the Pacific side we will spend more days here. Can’t recommend this place enough.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, beautiful surroundings and friendly staff
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Memorable stay for our family. The surroundings provide countless opportunities to explore the rain forest and the hotel provides a great place to unwind and relax. Great pool and restaurant.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible, view from the room was wonderful. Dining at the restaurant was delicious. I will be staying here again.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds, large swimming pool, nice room and room balcony, good views of forest and ocean.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the grounds, so peaceful and lush. Huge variety of birds, howler monkeys in the distance each morning, incredibly kind, helpful and friendly staff. Delicious food, beverages and the best swimming pool ever!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderland

Amazing and magical place to stay.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of wildlife great pool
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Great stay. Staff was very helpful and friendly. We even met the owner. Beautiful views and property
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, peace, beautiful.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful weekend! Definetevely a place to go back!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location. Stunning and well maintained gardens and area surrounding the resort. Great food. Beautiful pool. Nice, friendly staff.
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, and attention to deals!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is hill side and has amazing views of the mountain and of the Pacific Ocean. The staff is warm and friendly.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

The property is quite lovely with beautiful vegetation and great views. Staff was very responsive and resolved any issue quickly. Food was very good and we would stay there again.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with a beautiful view. The staff was very friendly and professional. The pool was also beautiful and pleasing. Very close to the beach.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente. A lil costly but good. I wish they had more menu options with local food variety. The pool was amazing. Staff was great.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is beautiful, set back from the road and elevated for a great view of the Pacific. We particularly enjoyed the Happy Hour each day at 5:00 to enjoy the fabulous sunsets. The pool, the colorful plants, the toucans, tanagers, orapendulas and numerous other birds added so much to our visit. The staff was so accommodating and friendly. Our 5 days spent at Cristal Ballena were top notch!
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem. It’s a stunning property outmatched only by incredible, kind and helpful staff. From a special laundry request, to making sure I got to see the Tucáns, to remembering my drink of choice, they made me feel safe, special and well taken care of. Don’t hesitate to book this!
Stayed 3 nights in Mar 2024