Note fondée sur 757 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2019 sur Expedia
Very POOR. I stayed 4 nights and NOT ONCE was the bed made. NOT ONCE did my room receive clean towels. The garbage was never removed. On Monday and Tuesday mornings at 7:00, we made the coffee in the lobby since no staff had arrived. What's worse (if you can imagine this getting worse) -- We booked 5 rooms at the Boulder Creek Inn and each one of us received boorish and rude treatment by the managers and owners. In fact, when my other family members mentioned what I am now mentioning -- the managers and owners insulted my family members calling them rude and "entitled". Entitled? Yes, I do believe we 'are' entitled to receive proper cleaning service and being paid a level of respect. Especially when we all 'paid' up front. I am now bracing for the backlash from the managers and owners myself .. unfortunately.
Commentaires de Gestion de l’hôtel
6 sept. 2019 par AS, Gestion de l’hôtel
We will no longer waste our time responding to you and your group. We have spent enough time responding to your group's negativity. If you feel the need to find every kind of review website and write all kinds of mean and hateful reviews, that is your prerogative. You and your group know how rude you all were.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Friendly staff clean room
Commentaires de Gestion de l’hôtel
15 mars 2024 par AS, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 10 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 mars 2024 par AS, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Nice family-run hotel
Publié le 28 févr. 2024 sur HotelsThis hotel isn't fancy, but is clean, comfortable, and a good value. It's clearly family owned and the folks running it are very friendly. There is breakfast available in the morning - primarily pre-packed items like donuts and Jimmy Dean sandwiches. I loved that there were real mugs in the lobby for the morning coffee so I could avoid disposable. This fit the bill for our stop at Tamarack on the way to McCall!
Commentaires de Gestion de l’hôtel
5 mars 2024 par AS, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Very nice team of people at this nice local establishment.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par AS, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par AS, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Was really happy with the kindness with the staff. Also satisfied with the cleanness and coziness of the room
Commentaires de Gestion de l’hôtel
27 févr. 2024 par AS, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Just seemed very old and a bit run down. There definitely needs to be some updating such as paint, lighting fixtures, caulking in bathroom.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par AS, Gestion de l’hôtel
Thank you for staying with us! We are remodeling the rooms as time and vacancy allows.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par AS, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Nice place & excellent staff
Commentaires de Gestion de l’hôtel
27 févr. 2024 par AS, Gestion de l’hôtel
Thank you for staying with us!
