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Mercure Hotel Dortmund City

3.0 star property
3-star hotel near Westfalenhallen

Choose dates to view prices

Photo gallery for Mercure Hotel Dortmund City

Reception
Shower, eco-friendly toiletries, towels
Hypo-allergenic bedding, minibar, in-room safe, desk
Shopping mall
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Kampstr. 35-37, Dortmund, NW, 44137
  • Place, Orchestra Center NRW
    ‪3 min walk‬
  • Place, Thier-Galerie
    ‪5 min walk‬
  • Place, German Football Museum
    ‪6 min walk‬
  • Airport, Dortmund (DTM)
    ‪19 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Single Bed

Standard Room, 1 Twin Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Dortmund

Dortmund City Centre stay.A stay at this Dortmund City Centre hotel places you steps from Museum of Art and Cultural History and within a 5-minute walk of Westenhellweg Street. Hansaplatz and Dortmund Christmas Market are also within half a mile (1 km).

What's nearby

  • Dortmund Christmas Market - 3 min walk - 0.3 km
  • Dortmund Concert Hall - 3 min walk - 0.3 km
  • Orchestra Center NRW - 3 min walk - 0.3 km
  • Thier-Galerie - 5 min walk - 0.4 km
  • German Football Museum - 6 min walk - 0.5 km

Getting around

  • Kampstrasse U-Bahn - 1 min walk
  • Dortmund Central Station - 5 min walk
  • Dortmund (DTM) - 25 min drive

Restaurants

  • ‪Café Bernstein - ‬3 min walk
  • ‪Wurst Willi - ‬3 min walk
  • ‪Five Guys Dortmund Westenhellweg - ‬4 min walk
  • ‪Domicil - ‬2 min walk
  • ‪Kartoffel-Lord - ‬5 min walk

About this property

Mercure Hotel Dortmund City

3-star hotel near Westfalenhallen
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Mercure Hotel Dortmund City also features multilingual staff, complimentary newspapers in the lobby, and express check-in. Parking is available for a fee.

This 3-star Dortmund hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Mercure Hotel Dortmund City offers 82 accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include showers.

This Dortmund hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 14 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Mercure Dortmund City
Mercure Hotel Dortmund City
Accor Hotel Dortmund City
Mercure Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel
Mercure Hotel Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel Dortmund

Frequently asked questions

How close is Mercure Hotel Dortmund City to the airport?

Mercure Hotel Dortmund City is 9.7 mi (25-min drive) away from the Dortmund (DTM) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Hotel Dortmund City?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Dortmund City on Mar 22, 2026 start from CA $85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hotel Dortmund City have an airport shuttle?

Airport shuttle services are not available at Mercure Hotel Dortmund City.

How close is Mercure Hotel Dortmund City to the beach?

This hotel is 15.2 mi (30-min drive) from Stadthafen and 15.5 mi (29-min drive) from Stranddeck. Don't forget your sunscreen!

Does Mercure Hotel Dortmund City offer free breakfast?

Free breakfast isn’t provided at Mercure Hotel Dortmund City, but buffet breakfast is offered for a fee of EUR 12 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Mercure Hotel Dortmund City?

No, there is no casino at this hotel, but Spielbank Hohensyburg (15-min drive) is nearby.

What time is check-in at Mercure Hotel Dortmund City?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Mercure Hotel Dortmund City?

Free parking is not available at this hotel. Self parking is available for EUR 14 per day.

Does Mercure Hotel Dortmund City have a pool?

Mercure Hotel Dortmund City does not have a pool.

Does Mercure Hotel Dortmund City have a spa?

There are no spa services available at this hotel.

How close is Mercure Hotel Dortmund City to downtown Dortmund?

Mercure Hotel Dortmund City is 0.1 mi away from Dortmund.

Mercure Hotel Dortmund City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 95 reviews
Rating 8 - Good. 33 out of 95 reviews
Rating 6 - Okay. 12 out of 95 reviews
Rating 4 - Poor. 6 out of 95 reviews
Rating 2 - Terrible. 6 out of 95 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent, clean and spacious. Thought has been put into everything in this hotel. It is great value for the cost. The breakfast was great. I apprecieted the little extras that the hotel offers, like infused water in the lobby. The staff were friendly and helpful. The location is great, walk from the hauptbahnhof, ubahn outside the door. The German Soccer museum is a couple of minutes walk away and there is easy access to Signal Iduna Park. I would definitely stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Vanessa

Liked: Cleanliness
Pas mal
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Stayed 1 night in Aug 2025

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Malgorzata

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Petra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Oct 2024

8/10 Good

Alison

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Ralph, North Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Jul 2024

8/10 Good

Rosalyn

Travelled with partner
Entrance was difficult to find - small sign and door next to shopping center and have to get the lift to go in/ out of hotel which is on 3rd floor Close to station and walking distance from bars and restaurants Shower was inside bath and a bit awkward to get in and out Room was a good size with mini fridge and working aircon
Stayed 3 nights in Jun 2024

2/10 Terrible

Jose, escazu

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good hotel Minimum service and the area ugly
Stayed 2 nights in Jun 2024

10/10 Excellent

Adam, Aberdeen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot literally a 5 min walk from the main train station. Very quiet and comfortable as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Adam, Aberdeen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazed at how central and easy to get to from the main train station it was. So quiet as well. Would definitely stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sam

Stayed 3 nights in Jun 2024

4/10 Poor

Di

Business traveller
not good, we arrived late, could not find the parking lot; and try to call the reception, nobody answered. Only after I went to the reception, I found the staff and got some support and help. Please clearly mention the park lot in the booking process !
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, great room
Stayed 2 nights in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

Dylan

Stayed 1 night in Jul 2023

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, modern hotel right in the city centre

Lovely hotel, for a reasonable price I got a big room, double bed with a bath and an array of coffees and teas. The room was lovely, my only minor negative was the price of the breakfast; €20 is a bit steep!
Stayed 4 nights in Apr 2023

2/10 Terrible

Petra

Disliked: Room comfort
Das Zimmer war geräumig, gut eingerichtet und ziemlich sauber. Die Rezeptionistin freundlich und kompetent. Was allerdings überhaupt nicht gut war und dazu geführt hat, dass ich nicht schlafen konnte, war der immense Lärm. Zum einen waren die Fenster kaum schallisoliert, so dass selbst im 5. Stock Gespräche, Streit, Gesänge von der Strasse zu hören waren. Des weiteren waren das Türklatschen etc. vom Flur sehr laut. Und es gab ein permanentes Brummen, das sehr störte. Ob es der (abgeschlossene) Kühlschrank war oder von der (eigentlich ausgestellten) Klimaanlage kam, weiß ich nicht. Somit werde ich wohl nicht mehr hier übernachten, denn nicht schlafen können für 153.-€ ist für mich ein Ausschluss-Kriterium. Sorry!
Stayed 1 night in Dec 2025

6/10 Okay

Bjørn Morten

Stayed 6 nights in Dec 2025

10/10 Excellent

Jalal Eddin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super
Stayed 1 night in Nov 2025

10/10 Excellent

Akio

Business traveller
Liked: Cleanliness, staff & service, amenities
cooles, grosses Zimmer im Turm. Gute Lage und Anbindung an ÖPNV
Stayed 2 nights in Nov 2025