Ratings based on 774 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller from Chicago

Posted Jan. 29, 2024 on Expedia
Comment from Hotel Management
Feb. 2, 2024 by Tim Börgermann, Hotel Management
Dear guest, thank you very much for the excellent review! We are very pleased to read that you enjoyed your stay with us. We look forward to welcoming you again next time. Yours sincerely, Tim Börgermann General Manager NH Dortmund
5 out of 5
by A traveller

Posted Jan. 1, 2024 on Expedia
just perfect
Comment from Hotel Management
Jan. 9, 2024 by Tim Börgermann, Hotel Management
Dear guest, thank you very much for the excellent review! We are very pleased to read that you enjoyed your stay with us. We look forward to welcoming you again next time. Yours sincerely, Tim Börgermann General Manager NH Dortmund
4 out of 5
by A traveller

Posted Dec. 6, 2023 on Expedia
The location of this hotel is excellent…right next to train station. Staff was helpful and breakfast was good. Room was comfortable. I took away one star because hotel listing says they have a gym. The do NOT have a gym. They have some dumbbells and yoga mats in a tiny corner of the sauna and the space does not open until 3pm.
Comment from Hotel Management
Jan. 9, 2024 by Tim Börgermann, Hotel Management
Dear guest, thank you very much for the excellent review! We are very pleased to read that you enjoyed your stay with us. We look forward to welcoming you again next time. Yours sincerely, Tim Börgermann General Manager NH Dortmund
4 out of 5
by A traveller

Medium Quality Hotel, but nice big rooms

Posted Nov. 13, 2023 on Hotels
The room itself was comfortable, large with separate seating area and good desk and workspace, and suited me well for a 4 day work trip. Whilst there is a tea and coffee station at reception, no kettle or cups provided in the room, which irritates me. I dont want to have to get dressed and go downstairs for a hot drink first thing in the morning. Everything else provided was bare minimum basics. The room was generally clean, but the arm of the sofa, where it met the seat back was literally thick with dust. Breakfast was basic but ok - no other options better nearby though.
Comment from Hotel Management
Nov. 14, 2023 by Caroline, Hotel Management
Dear guest, thank you very much for your great review! We are delighted to read that you enjoyed your stay with us. Unfortunately, our standard suites do not include a Nespresso machine in the room. We would recommend the junior suite or the apartment room. These rooms are equipped with a Nespresso machine, a tea station and welcome water. We will be happy to pass on any concerns regarding the room to the responsible department and have it improved in this respect. We look forward to welcoming you again soon. Yours sincerely, NH Dortmund
5 out of 5
by A traveller from Santa Tecla

Posted Nov. 9, 2023 on Expedia
NH Dortmund is a located in a key place to move around the city, giving you access to the train lines. Their staff is extremely friendly and helpful.
Comment from Hotel Management
Nov. 10, 2023 by Anna Meier, Hotel Management
Dear guest, thank you for taking the time to rate us. We are pleased that you enjoyed your stay with us and would be delighted to welcome you again soon. Kind regards, NH Dortmund
4 out of 5
by A traveller from Dubai

Posted Oct. 17, 2023 on Expedia
A comfortable stay! No complaints..
Comment from Hotel Management
Oct. 27, 2023 by Anna Meier, Hotel Management
Dear guest, thank you very much for your excellent review! We are very pleased to read that you enjoyed your stay with us. We would be happy to welcome you again soon. Yours sincerely, Anna, NH Dortmund
5 out of 5
by A traveller

Posted Sep. 2, 2023 on Expedia
Great reception staff
Comment from Hotel Management
Sep. 2, 2023 by Anna Meier, Hotel Management
Dear guest, thank you for your excellent review! We are very pleased to read that you enjoyed your stay with us. We would be delighted to welcome you again soon. Sincerely, Anna, NH DortmunD
5 out of 5
by A traveller

Best hotel

Posted Aug. 21, 2023 on Hotels
We always stay here when we go to the football. Great hotel. The staff are so kind, the rooms are great. I will never stay elsewhere
Comment from Hotel Management
Aug. 22, 2023 by Caroline , Hotel Management
Dear guest, thank you very much for your excellent review! We are very pleased to read that you enjoyed your stay with us. We would be delighted to welcome you back again soon. Kind regards, NH Dortmund
5 out of 5
by A traveller

Posted Aug. 7, 2023 on Hotels
Staff was really friendly and good!!! I needed a crib and an extra bed and they were very prompt and solve everything easily!!!
Comment from Hotel Management
Aug. 8, 2023 by Caroline, Hotel Management
Dear guest, thank you very much for your excellent review! We are very pleased to read that you enjoyed your stay with us. We would be happy to welcome you again soon. Yours sincerely, NH Dortmund
5 out of 5
by A traveller

Posted Aug. 6, 2023 on Expedia
Really friendly staff, very comfortable beds and perfect location for everything in Dortmund centre
Comment from Hotel Management
Aug. 7, 2023 by Caroline, Hotel Management
Dear guest, thank you very much for your excellent review! We are very pleased to read that you enjoyed your stay with us. We would be happy to welcome you again soon. Yours sincerely, NH Dortmund