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The Grey Hotel

3.0 star property
3-star hotel near Westfalenhallen

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Photo gallery for The Grey Hotel

Free daily buffet breakfast
Shower, free toiletries, hair dryer, slippers
Check-in/check-out kiosk
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
Schmiedingstrasse 11-13, Dortmund, NW, 44137
  • Place, Westenhellweg Street
    ‪1 min walk‬
  • Place, German Football Museum
    ‪1 min walk‬
  • Place, Thier-Galerie
    ‪6 min walk‬
  • Airport, Dortmund (DTM)
    ‪19 min drive‬

Room options

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

8.0 out of 10
Very good
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, minibar, in-room safe, desk

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Comfort Single Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 35 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

City-Apartment (Outbuilding)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the area

Dortmund

Heart of Dortmund.A stay at this Dortmund City Centre hotel places you steps from German Football Museum and within a 5-minute walk of Westenhellweg Street. Dortmunder U and Thier-Galerie are also within half a mile (1 km).

What's nearby

  • Westenhellweg Street - 1 min walk - 0.2 km
  • German Football Museum - 1 min walk - 0.2 km
  • Dortmunder U - 4 min walk - 0.4 km
  • Thier-Galerie - 6 min walk - 0.5 km
  • Dortmund Concert Hall - 7 min walk - 0.7 km

Getting around

  • Westentor U-Bahn - 3 min walk
  • Dortmund Central Station - 4 min walk
  • Dortmund (DTM) - 29 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪asiagourmet - ‬5 min walk
  • ‪dean&david - ‬8 min walk
  • ‪Coffee Fellows - ‬5 min walk
  • ‪Hotel NH Dortmund - ‬6 min walk

About this property

The Grey Hotel

3-star hotel near Westfalenhallen
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A health club, a vending machine, and multilingual staff are also featured at the business-friendly The Grey Hotel. You'll have access to the health club at a partner property. Parking is available for a fee.

This 3-star Dortmund hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Grey Hotel offers 34 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Dortmund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Health club

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Grey Dortmund
Grey Hotel Dortmund
The Grey Hotel Hotel
The Grey Hotel Dortmund
The Grey Hotel Hotel Dortmund

The Grey Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 264 reviews
Rating 8 - Good. 98 out of 264 reviews
Rating 6 - Okay. 32 out of 264 reviews
Rating 4 - Poor. 1 out of 264 reviews
Rating 2 - Terrible. 3 out of 264 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

MOHAMED, ganshoren belgium

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fantastic
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious with great staff and a lovely breakfast included.
Stayed 1 night in Jul 2025

10/10 Excellent

noor

Stayed 4 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to transportation. Enjoyed my stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ladislav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Pěkný hotel v centru Dortmundu, 5 minut chůze od hlavního vlakového nádraží. Čisto, ochotný personál, vše fungovalo. Dobrá snídaně.
Stayed 1 night in Mar 2025

10/10 Excellent

Hiroki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since 2018 I've been staying in the Grey Hotel for over 50 nights in total but I don't find any reason to switch to another hotel. Located inside Wallring, 2 minute walk from Dortmund Hbf and staff is helpful. I'll keep using it when I have a business trip to Dortmund.

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for Dortmund HBF and central Dortmund. Staff were very helpful and room was clean and spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

MOHAMED, ganshoren belgium

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location good staff very clean City center in two minute
Stayed 4 nights in Sep 2024

10/10 Excellent

Julianne

Stayed 2 nights in Jul 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the rooms and the breakfast was nice. However, we were there on a very hot day until the lack of air conditioning was difficult for us to get a good night sleep. Unfortunately, we are used to air conditioning so this was difficult. The Dyson fans they provided Were helpful, however .
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Janos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the centre, easy walkable everything is nearby.. Very friendly and helpful staff...
Stayed 2 nights in May 2024

6/10 Okay

katherine

The good points about this hotel, proximity to the train station and being central. Wide selection of food for breakfast, which was included in the price. Staff helpful. Wi-Fi good. Not so good, musty smell in the room. I’d paid extra for economy double, courtyard view is looking at car park rather than street. Was disappointed with the hotel after reading positive reviews was not what I had hoped / expected. Was only there one night.
Stayed 1 night in Apr 2024

10/10 Excellent

Hiroki

Stayed 4 nights in Feb 2024

10/10 Excellent

Hiroki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Dortmund Hbf, located inside walking and friendly staff. Also, if you pay €3, you can use gym Fit/One, 5-min. walk from the hotel. I stayed here for the first time since 2018 but there has been no change and excellent just like before.
Stayed 6 nights in Feb 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and lovely
Stayed 1 night in Feb 2024

8/10 Good

Tamey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful, located in a large pedestrian area. Close to the train station, shops and restaurants. Also the bed was very comfortable, with a nice cozy duvet!
Stayed 3 nights in Nov 2022

10/10 Excellent

MOHAMED, ganshoren belgium

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE HOTEL VERY GOOD PLACE NICE STAFF
Stayed 3 nights in Sep 2022

10/10 Excellent

Asaad

Stayed 1 night in Aug 2022

8/10 Good

Jennie

Stayed 1 night in Jun 2022

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Excellent breakfast. Comfortable bed.
Stayed 3 nights in Apr 2022

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay option

If you really have to visit Dortmund this is an okay option, parking outside the hotel. Breakfast was okay and the staff were friendly
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent except for the fact that the room was uncomfortably warm, and we visited in August.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

ok

ok, close to hbf and city center
Stayed 2 nights in Dec 2019