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The Sefton

4.0 star property
4-star beachfront hotel with restaurant

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Photo gallery for The Sefton

Exterior
Reception
Indoor pool
Lobby sitting area
Double Room, Sea View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

View in a map
Harris Promenade, Douglas, England, IM1 2RW
  • Place, Gaiety Theatre
    ‪1 min walk‬
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Manx Museum
    ‪6 min walk‬
  • Airport, Isle of Man (IOM)
    ‪15 min drive‬

Room options

View all photos for Double Room (Atrium)

Lobby

Double Room (Atrium)

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Atrium)

Lobby

Twin Room, 2 Twin Beds (Atrium)

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

About the area

Douglas

On the beach.You'll be steps from Gaiety Theatre and a 5-minute walk from Douglas Beach. Manx Museum and Tynwald are also within half a mile (1 km).

What's nearby

  • Gaiety Theatre - 1 min walk - 0.0 km
  • Douglas Beach - 1 min walk - 0.1 km
  • Manx Museum - 6 min walk - 0.5 km
  • Tynwald - 6 min walk - 0.5 km
  • Palace Casino - 12 min walk - 1.0 km

Getting around

  • Douglas Ferry Station - 10 min walk
  • Snaefell Mountain Railway Laxey Station - 20 min drive
  • Isle of Man (IOM) - 19 min drive

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪Frank Matcham’s - ‬1 min walk
  • ‪Sam Webbs - ‬1 min walk
  • ‪Marmaris - ‬4 min walk
  • ‪Cafe Villa - ‬1 min walk

About this property

The Sefton

4-star beachfront hotel with restaurant
The Sefton offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A library, a vending machine, and concierge services are also featured at the business-friendly The Sefton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Douglas hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Sefton offers 102 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 4 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 255 out of 569 reviews
Rating 8 - Good. 197 out of 569 reviews
Rating 6 - Okay. 80 out of 569 reviews
Rating 4 - Poor. 20 out of 569 reviews
Rating 2 - Terrible. 17 out of 569 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sian

Travelled with partner
Disliked: Amenities
Two false fire alarm evacuations during the night on different days in a 5 day period. No apology letter or communication from Management. There is a padlock on the sauna, plants on the whirlpool and tape on some tiles around pool. No a/c to the airless rooms facing the atrium as there are no windows to open. Very hot at night and the fan is not good enough. Our room was next to a fire door which banged shut loudly every time it was opened and closed. Never sat on the atrium balcony as the bucket seats have seen better days and everyone is facing each other. Very 1950's holiday camp design. Rooms are cleaned every 3 days unless you request it-not acceptable for the room rate nor is the awful paint stripper of a soap/shampoo dispenser. Overall, terrible sleep and couldn't wait to go home! Will not be returning. However, the staff were lovely.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Douglas hotel

The staff at the Sefton are really friendly and helpful, the atrium rooms are a great idea
Stayed 4 nights in Aug 2025

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast and views!

The hotel was busy, but some of the staff were not as friendly as they were in the past. Also the now-paid parking is a nightmare. That parking garage needs to be ripped out and restarted, also consider places to park in front of the hotel. Breakfast and breakfast staff as wonderful as ever!
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Stayed 7 nights in Aug 2025

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful building with high ceilings and big rooms. It’s a bit dated, but the location, quality of breakfast and secure working WiFi by far outweigh this. The central atrium is beautiful. Sir Norman’s bar attached is stylish and serves delicious food. The Asian dishes I tried were excellent. I’d definitely stay here again.
Stayed 4 nights in Aug 2025

6/10 Okay

Kathryn

Stayed 3 nights in Jul 2025

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent. A good, clean room overlooking the atrium. The restaurant was particularly good.
Stayed 2 nights in Aug 2025

8/10 Good

Lesley

Liked: Staff & service
Pleasant.
Stayed 4 nights in Aug 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was located to everything you need. Easy 15 minute walk to High Street, walking distance to Manx Electric Railway (North) and Steam Railway (South). Best to get a Go Explore Card, if you have not got a car.
Stayed 3 nights in Aug 2025

6/10 Okay

Una

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

J G

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very plesant hotel on the sea front with helpful satff, bus routes very near, and a short walk into the main areas.
Stayed 6 nights in Aug 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* review

Lovely stay at this hotel. Booked an atrium room and wasn't disappointed. Everything was spot on, from the size and cleanliness of the room and the whole surroundings. Staff were great and very accommodating. Would definitely recommend this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Margaret was great

Margaret on reception - great customer service. A real asset to the hotel
Stayed 1 night in Aug 2025

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

6/10 Okay

G

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Royce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very good hotel breakfast excellent easy access for ferry and town centre ..just found a bit strange that there was no bed making by a maid at all of fresh towels till day 4 or bedding .. A 4 star hotel i would expect this
Stayed 4 nights in Jul 2025

8/10 Good

Nicola, Halifax

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely few nights and it is a lovely hotel. A couple of points though: Parking is limited and the car park very tight. Had a DJ playing music on the Saturday night..was far too loud and he seemed to be playing for himself not the guests..never heard anything like it. Went to sit in the lobby and still deafened so asked if we could shut the door into the bar. Compromised by shutting half the door as the manager wanted to entice restaurant customers into the bar..well guess what..they all took one look and hastily left! In complete contrast there was a fantastic singer on the night before..was pitched just right for guests in the bar.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the rooms staff friendly
Stayed 5 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in a good location breakfast was epic.
Stayed 4 nights in Jul 2025

8/10 Good

Lindsay, Peel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style ‘proper’ hotel. Room was spacious if a little dated. Breakfast wasn’t great unfortunately. Hard over cooked eggs that would have bounced, and sausages needed a sharper knife to cut! Then again I have never had a hotel buffet style breakfast that was any different. Apart from that, lovely stylish old school’proper’ Hotel. Lovely staff and ambience, and good price for one night on Expedia, and £30 cheaper than booking directly with hotel which is a shame. Would stay again tho. Very convenient for Douglas.
Stayed 1 night in Jul 2025

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025