Ratings based on 439 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
80% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Feb. 12, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by TG, Hotel Management
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Rooms Division Manager
5 out of 5
by A traveller

Posted Dec. 24, 2023 on Expedia
Love this hotel! Every time my family and I come to this hotel we always stay here!
Comment from Hotel Management
Dec. 28, 2023 by TG, Hotel Management
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Rooms division Manager
1 out of 5
by A traveller

Posted Nov. 12, 2023 on Expedia
Comment from Hotel Management
Nov. 13, 2023 by TG, Hotel Management
Dear Valued Guest , we sincerely apologize for any inconvenience you experienced during your stay. We take your feedback seriously and are committed to addressing the issues you encountered. We would appreciate the opportunity to make it up to you on your next visit. Please feel free to reach out to our management team directly so we can further discuss your concerns. Warm regards, Tohamy Gad, Front Office Manager ,
3 out of 5
by A traveller

Posted Oct. 18, 2023 on Expedia
Service at kiosk cafe was very slow
Comment from Hotel Management
Nov. 8, 2023 by TG, Hotel Management
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Front Office Manager ,
5 out of 5
by A traveller

Posted Sep. 15, 2023 on Hotels
Great location, close to airport and metro. The breakfast menu is excellent with lots of food to choose from. Check-in is fast and efficient. I will stay there again. Highly recommended.
Comment from Hotel Management
Sep. 26, 2023 by TG, Hotel Management
Dear Valued Guest ,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a wonderful stay at our hotel and that you enjoyed our services and amenities.Our team works tirelessly to provide the best possible experience for our guests, and it's always rewarding to know that our efforts have made your stay memorable. We will certainly pass on your kind words to our staff members, who take great pride in delivering exceptional hospitality.We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Thank you for choosing Copthorne hotel Dubai We look forward to serving you again soon!Sincerely,Tohamy Gad , front Office Manager .
5 out of 5
by A traveller

Posted Aug. 28, 2023 on Expedia
I like atmosphere here and it’s the best experience
Comment from Hotel Management
Sep. 26, 2023 by TG, Hotel Management
Dear Valued Guest ,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a wonderful stay at our hotel and that you enjoyed our services and amenities.Our team works tirelessly to provide the best possible experience for our guests, and it's always rewarding to know that our efforts have made your stay memorable. We will certainly pass on your kind words to our staff members, who take great pride in delivering exceptional hospitality.We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Thank you for choosing Copthorne hotel Dubai We look forward to serving you again soon!Sincerely,Tohamy Gad , front Office Manager .
5 out of 5
by A traveller

Posted Aug. 22, 2023 on Hotels
Comment from Hotel Management
Sep. 26, 2023 by TG, Hotel Management
Dear Valued Guest ,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a wonderful stay at our hotel and that you enjoyed our services and amenities.Our team works tirelessly to provide the best possible experience for our guests, and it's always rewarding to know that our efforts have made your stay memorable. We will certainly pass on your kind words to our staff members, who take great pride in delivering exceptional hospitality.We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Thank you for choosing Copthorne hotel Dubai We look forward to serving you again soon!Sincerely,Tohamy Gad , front Office Manager .
4 out of 5
by A traveller

Posted Jul. 30, 2023 on Hotels
Comment from Hotel Management
Sep. 26, 2023 by TG, Hotel Management
Dear Valued Guest ,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a wonderful stay at our hotel and that you enjoyed our services and amenities.Our team works tirelessly to provide the best possible experience for our guests, and it's always rewarding to know that our efforts have made your stay memorable. We will certainly pass on your kind words to our staff members, who take great pride in delivering exceptional hospitality.We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Thank you for choosing Copthorne hotel Dubai We look forward to serving you again soon!Sincerely,Tohamy Gad , front Office Manager .
5 out of 5
by A traveller from Morley

Posted Jul. 21, 2023 on Expedia
I like this property as the rooms are spacious, has excellent service and it is close to City Centre and the metro.
Comment from Hotel Management
Jan. 11, 2024 by TG, Hotel Management
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Rooms Division Manager
5 out of 5
by A traveller

Posted Jun. 12, 2023 on Hotels
Comment from Hotel Management
Jun. 22, 2023 by TG, Hotel Management
Dear Valued Guest, "Thank you for taking the time to share your positive experience at our hotel! We are thrilled to hear that you had an amazing stay and that our staff made you feel welcome. It's fantastic to know that you enjoyed our spacious, clean rooms and top-notch amenities. We appreciate your kind words and look forward to welcoming you back on your next visit!"Sincerely,Tohamy Gad, Front office Manager