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Grand Mercure Dubai City

5.0 star property
5-star luxury hotel near City Centre Deira

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Grand Mercure Dubai City

Photo gallery for Grand Mercure Dubai City

Exterior
Exterior
Premium Suite
2 restaurants, breakfast, lunch, dinner served; Middle Eastern cuisine
Reception

Overview of Grand Mercure Dubai City

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • LaundryLaundryLaundry

Explore the area

Map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868
  • AirportDubai (DXB-Dubai Intl.)15 min walk
  • Popular LocationCity Centre Deira16 min walk
  • Popular LocationGold Souk8 min drive
  • Popular LocationDubai World Trade Centre8 min drive

Room options

Deluxe Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Suite

  • 101 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

Deluxe Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite (Dubai)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Grosvenor)

  • 76 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Premium Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Dubai

Garhoud stay.Your stay at this Garhoud hotel places you within 3 miles (5 km) of City Centre Deira and Dubai Creek. Gold Souk and Dubai World Trade Centre are also within 6 miles (10 km).

What's nearby

  • City Centre Deira - 16 min walk
  • Gold Souk - 8 min drive
  • Dubai World Trade Centre - 8 min drive
  • Dubai Creek - 10 min drive
  • Dubai Mall - 12 min drive

Getting around

  • GGICO Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 7 min drive

Restaurants

  • Ashrafi Restaurant - 8 min walk
  • Infinite Passion Speciality Coffee - 7 min walk
  • Loumi Restaurant - 4 min walk
  • Defood Restaurant - 6 min walk
  • Seafood Market - 11 min walk

About this property

Grand Mercure Dubai City

5-star luxury hotel near City Centre Deira
Grand Mercure Dubai City offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Grand Mercure Dubai City. You'll have access to the outdoor pool at a partner property. A shuttle from the hotel to the airport is free at scheduled times. Free valet parking is available.

This 5-star Dubai hotel is smoke free.

  • 361 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2019
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
Grand Mercure Dubai City offers 361 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, French (Sign language), German, Hindi, Italian, Russian, Russian (Sign language), Urdu

Property amenities

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free drop-off airport shuttle from 6:00 AM - 9:00 AM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: AED 85 for adults and AED 42.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Dubai City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 184.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 85 for adults and AED 42.5 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Grand Mercure Dubai City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 365 out of 653 reviews" "
Rating 8 - Good. 133 out of 653 reviews" "
Rating 6 - Okay. 58 out of 653 reviews" "
Rating 4 - Poor. 39 out of 653 reviews" "
Rating 2 - Terrible. 58 out of 653 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Stayed 2 nights in Jan 2024

6/10 Okay

WING SZE CHRISTINE

Travelled with partner
Disliked: Amenities
Stayed 2 nights in Jan 2024

2/10 Terrible

MASSIMILIANO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cold shower!
The shower was cold, not acceptable
Stayed 1 night in Jan 2024

10/10 Excellent

Peter Carswell

Stayed 1 night in Jan 2024

10/10 Excellent

Alina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport
Stayed 1 night in Oct 2023

2/10 Terrible

ISMAIL EKINCI

Stayed 1 night in Jan 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Softest bed Ive ever slept in. Was truly amazing. Very clean
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2024

4/10 Poor

Gloria, Miami Beach

Liked: Cleanliness
Disliked: Property conditions & facilities
we had a problem with the shower, the water was stocked and despite multiple attempts they not were able to fix it.
Stayed 1 night in Jan 2024