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Grayton Hotel Dubai

4.0 star property
4-star spa hotel near BurJuman Mall

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Photo gallery for Grayton Hotel Dubai

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Dining
Superior King Room
Front of property - evening/night
Steam room, 2 treatment rooms, massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Explore the area

View in a map
12A Street, Al Mankhool, Bur Dubai, Dubai
  • BurJuman Mall
    ‪6 min walk‬
  • Dubai Museum
    ‪15 min walk‬
  • Gold Souk
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • 50 sq m
  • 12 bedrooms
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grayton Signature Room

Grayton Signature Room

Grayton Signature Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

Bur Dubai stay.With a stay at this Bur Dubai hotel, you'll be within half a mile (1 km) of BurJuman Mall and 2 miles (3 km) of Dubai Museum. Dubai Creek and Gold Souk are also within 3 miles (5 km).

What's nearby

  • BurJuman Mall - 6 min walk - 0.6 km
  • Dubai Museum - 15 min walk - 1.3 km
  • Dubai Cruise Terminal - 4 min drive - 2.7 km
  • Gold Souk - 4 min drive - 2.7 km
  • Dubai Mall - 7 min drive - 7.6 km

Getting around

  • Sharaf DG Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Larte Caffe & Ristorante - ‬6 min walk
  • ‪Bita Cafe - ‬6 min walk
  • ‪Joker Street - ‬7 min walk
  • ‪Purani Dilli - ‬8 min walk
  • ‪Haldirams - ‬8 min walk

About this property

Grayton Hotel Dubai

4-star spa hotel near BurJuman Mall
Grayton Hotel Dubai offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 861 square feet (80 square meters) and includes a conference center. A children's pool, a steam room, and spa services are also featured at the business-friendly Grayton Hotel Dubai. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 96 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 2019
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
  • Bar by the pool
Grayton Hotel Dubai offers 96 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Select Comfort beds feature premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

Tamara Spa has 2 treatment rooms. Services include massages. The spa is equipped with a steam room. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AED 65 for adults and AED 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grayton Hotel Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per accommodation, per night
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AED 65 for adults and AED 45 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 12 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grayton Hotel
Grayton Dubai
Grayton Hotel Dubai Hotel
Grayton Hotel Dubai Dubai
Grayton Hotel Dubai Hotel Dubai

Grayton Hotel Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 197 out of 290 reviews
Rating 8 - Good. 64 out of 290 reviews
Rating 6 - Okay. 15 out of 290 reviews
Rating 4 - Poor. 6 out of 290 reviews
Rating 2 - Terrible. 8 out of 290 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Oreofeoluwa Ruth

Stayed 4 nights in Apr 2025

8/10 Good

Andrew

Liked: Staff & service

Great value for money

Friendly, efficient and helpful staff on reception. The pool staff, restaurant and cleaners were very polite. On arrival there were some unsightly marks around the bathroom that needed cleaning, the curtains were damaged as was the sink plug. We found the bed and pillows a bit hard and uncomfortable and on reflection we would have preferred a location closer to the beaches as its very difficult to walk in Dubai because of the traffic and huge distances. But the pool area was great and overall it was excellent value for money
Stayed 5 nights in Mar 2025

4/10 Poor

Vivienne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Mohammad Ali

Business traveller, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Well, it was not expected based on what i saw from the pictures. The all services could have been a lot better. We reserved a room for three people but what they gave me was a very small room which was really difficult to stay... Also the treatment of manager was a lot imploite and he was not at all kind. Evert day they woudn't clean our room completely. Sometimes a towel missed, sometimes a toothbrush missed and etc... Also, the diversity of breakfast was nothing, i can say we could only eat eges, That's it I DO NOT recommend this hotel at all
Stayed 4 nights in Jan 2025

10/10 Excellent

Disha

Stayed 5 nights in Dec 2024

8/10 Good

Meyeeth P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly and helpful staff to name the few Daniel in tours and travel and front desk personnel and housekeeping.We enjoyed our stay we will recommend this property to our family and friends.
Stayed 7 nights in Dec 2024

10/10 Excellent

Abiola

Liked: Property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonerfuk

Stayed 1 night in Oct 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deira Dubai

Stayed at Grayton for 4 -5 days, Situated in Deira, very busy area shopping and business. Great area for exposing the Gold, Perfune and Spice Souk. Much cheaper to live than around JBR and the Palm if you want to spend more time in Dubai and discover other areas. Lovely hotel, good gym and Pool area. Spa is good also for massage. Food is good. Staff and service good also.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Nice, specious and clean room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aditya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Anantharaman

Liked: Cleanliness
Stayed 4 nights in Jun 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent imperfect hotel

Overall an excellent hotel. It have the impression of being an epic place when it opened but had taken its eye off the ball slightly with various bits and pieces no longer working as they should, but nothing major and had other things going for it such as location, room size and design. Bar on ground floor was friendly and underused. Breakfasts there was buffet and good quality and selection for all tastes east and west
Stayed 2 nights in Jun 2024

8/10 Good

Samon

Liked: Cleanliness, staff & service, property conditions & facilities
Had a little trouble at first with the air conditioning, not getting cold, but once the room was changed, everything was OK. Received some hard and chewy fish and chips from the restaurant which they refused to credit. Other than that, it was a good stay.
Stayed 4 nights in Jun 2024

8/10 Good

Jesse

Liked: Staff & service
Good for a quick 1-2 days Dubai visit, not for longer stay
Stayed 1 night in Jun 2024

8/10 Good

Firas, Nepean

Stayed 3 nights in May 2024

8/10 Good

Jhett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs to Pay Attention to Housekeeping

First day was terrible. AC and cleanliness issues in my room but the management resolved them within 24 hours. The hotel needs to change the tettered towels and sheets.
Stayed 7 nights in May 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Jon

Liked: Cleanliness, property conditions & facilities
Excellent staff and great rooms for a very reasonable price. Great breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Abiola

Liked: Amenities, property conditions & facilities
Great!
Stayed 9 nights in Apr 2024

10/10 Excellent

Mayowa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and Amazing Staff
Stayed 9 nights in Apr 2024

6/10 Okay

Donna, Silver Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The internet was terrible. The hotel itself isn’t bad.
Stayed 4 nights in Mar 2024

10/10 Excellent

Venkateswarlu

Travelled with family
Liked: Staff & service, property conditions & facilities
We enjoyed staying at this Hotel. Good food and nice service. Good spread of B/F. Overall I recommend travellers for this hotel.
Stayed 6 nights in Feb 2024