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Hyatt Regency Dubai Creek Heights

5.0 star property
Family-friendly 5-star hotel near BurJuman Mall

Choose dates to view prices

Photo gallery for Hyatt Regency Dubai Creek Heights

2 outdoor pools, open 6:30 AM to 8:00 PM, pool umbrellas, sun loungers
Creator video
Fitness facility
2 bars/lounges, rooftop bar
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
  • Place, Mohammed Bin Rashid University Of Medicine and Health Sciences
    ‪3 min walk‬
  • Place, Wafi City Mall
    ‪7 min walk‬
  • Place, Dubai Creek
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬

Room options

View all photos for King Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

King Room - Free Breakfast & Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • Water view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Twin Room - Free Breakfast & Lounge Access

  • Water view
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Water view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2 Single Beds)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (2 Single Beds)

8.0 out of 10
Very good
(3 reviews)
  • Water view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite-Club Access

Family Suite-Club Access

Family Suite-Club Access

  • Water view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Room with City View

Minibar, in-room safe, desk, laptop workspace

King Room with City View

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • Water view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room With City View

Minibar, in-room safe, desk, laptop workspace

Twin Room With City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Emiri Suite

Emiri Suite

Emiri Suite

  • Water view
  • 150 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Prince Suite

Prince Suite

Prince Suite

  • Water view
  • 193 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room (4 adults)

Family Room (4 adults)

Family Room (4 adults)

  • Water view
  • 55 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Creek View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Creek View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

Heart of Dubai.Your stay at this Bur Dubai hotel places you within 3 miles (5 km) of Dubai Creek and BurJuman Mall. City Centre Deira and Dubai World Trade Centre are also within 6 miles (10 km).

What's nearby

  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 3 min walk - 0.3 km
  • Creek Park - 3 min walk - 0.3 km
  • Wafi City Mall - 7 min walk - 0.7 km
  • American Hospital Dubai - 14 min walk - 1.2 km
  • Dubai Creek - 2 min drive - 1.7 km

Getting around

  • Health Care City Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪Brasserie Boulud - ‬10 min walk
  • ‪Market 24 - ‬2 min walk
  • ‪Bijou Patisserie - ‬10 min walk
  • ‪Pool Bar - Hyatt Regency Dubai Creek Heights - ‬4 min walk
  • ‪La Tablita - ‬3 min walk

About this property

Hyatt Regency Dubai Creek Heights

Family-friendly 5-star hotel near BurJuman Mall
Hyatt Regency Dubai Creek Heights offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. Event space at this hotel measures 34445 square feet (3200 square meters) and includes a conference center. A children's pool, a fitness center, and a rooftop terrace are also featured at the luxury Hyatt Regency Dubai Creek Heights. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 463 guestrooms or units
  • 35 levels
  • 4 dining venues
  • 2 bars or lounges
  • 34445 sq ft of conference space
  • 3200 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Hyatt Regency Dubai Creek Heights offers 463 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Exterior
Grand Hyatt Dubai
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  • Pool
  • Spa
  • Waterslide
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
The price is CA $161
CA $205 total
includes taxes & fees
Apr 6 - Apr 7
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: AED 130 for adults and AED 75 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • iPod dock
  • LCD TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Dubai Creek Heights

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 122.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (December 31) Gala Dinner per adult: AED 1400
  • New Year's Eve (December 31) Gala Dinner per child: AED 700 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Hyatt Regency Dubai Creek Heights Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anoushka

Travelled with family
Liked: Amenities
Amazing hotel and absolutely clean and accommodating
Stayed 7 nights in Dec 2025

2/10 Terrible

Precilla

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Check in was smooth. Rooms are good and carpets needs upgrade. Room service is efficient. F&B food section it is ok. On the food services side mostly the staff are helpful. Some staff show obvious bias if you are from certain country/countries. We noticed this since we stayed in two rooms for 7 days and observed and experienced bias during breakfast and in one of the restaurants market24. We know this since we have travelled to many countries and stayed in various hotel chains. THIS IS UNACCEPTABLE from Hyatt. The staff have to be educated and trained to handle customers from various countries and diversities. Having one or two staff from a particular country and asking them to take care of the hotel guests from that country just by looking at them is not enough. All staff should be trained to treat all guest one and the same irrespective of where they come from. After all it food and service that is required and everyone pays for it expecting goof food and services.
Stayed 3 nights in Dec 2025

10/10 Excellent

Abdifatah

Stayed 2 nights in Dec 2025

10/10 Excellent

prabhakar

Stayed 1 night in Nov 2025

8/10 Good

Abdulrahman Mohamed A.

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean but very outdated. The location is quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Yanfei

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

10/10 Excellent

Miguel Angel

Stayed 1 night in Oct 2025

10/10 Excellent

Ruth Jacques

Travelled with partner
Liked: Cleanliness, amenities
The all staff was very nice and very professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Camille

Stayed 3 nights in Oct 2025

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room, relatively easy to walk to MTR.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yasmin, Seattle

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Deeqa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went back to this property mainly because of the staff, they have the best staff members, from the reception team to pool staff, breakfast team. The staff makes your start comfortable and special. See you again very soon!
Stayed 11 nights in Oct 2025

8/10 Good

chadi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gagandeep

Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with everything.
Stayed 11 nights in Sep 2025

10/10 Excellent

Maguette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Deepak

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohammed

Stayed 1 night in Sep 2025

8/10 Good

Haroun

Stayed 1 night in Sep 2025

10/10 Excellent

Ocean

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very beautiful
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 5 nights in Sep 2025

8/10 Good

Bader

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025