Ratings based on 163 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 2, 2024 on Expedia
I had a very good stay for 10 days. Although the hotel is almost fully booked the service is excellent. No issues with the elevators.
Very helpful staff, specially Douglas.
The location is perfect near WTC.
Thank you Millennium Plaza Downtown.
Comment from Hotel Management
Feb. 4, 2024 by Management, Hotel Management
Dear valued guest,Thank you for choosing Millennium Plaza Downtown for your 10-day stay. We are thrilled to hear you enjoyed our excellent service, hassle-free elevators, and the perfect location near WTC. Special thanks for recognizing Douglas – we will be sure to share your praise. Looking forward to welcoming you back soon!Best regards,Sandy Guest Relations Agent
by A traveller
Posted Jan. 26, 2024 on Expedia
Good
Comment from Hotel Management
Jan. 28, 2024 by Management, Hotel Management
Dear Ashwin,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager
by A traveller
Posted Jan. 25, 2024 on Hotels
Comment from Hotel Management
Jan. 28, 2024 by Management, Hotel Management
Dear Omer,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager
by A traveller
Posted Jan. 22, 2024 on Expedia
Comment from Hotel Management
Jan. 28, 2024 by Management, Hotel Management
Dear Yazeed,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager
by A traveller from Suisun City
Posted Jan. 20, 2024 on Expedia
I love this hotel, and especially the most amazing customer relations personnel, specifically, Sandy
She is truly amazing as she provided me with superior service, professionalism kindness, and gave me an amazing room on the 17th floor that has become my home for six days
The room is large, and has the most incredible view of the museum of the future. Burj Khalifa Dubai Towers and the essence of Dubai
The pool experience is amazing as well where I receive excellent customer service from Ramzy and Sharif … Bilal with the cleaning staff is also AMAZING and sooo many more
The hotel is convenient and also has a car if you need to reach an event and the people are incredible including the taxi driver…
I highly recommend this hotel for friends and family and thank you for a magical experience that I am still enjoying
Comment from Hotel Management
Jan. 21, 2024 by Management, Hotel Management
Dear Silvia,Thank you for your heartfelt review! We're elated to hear that your stay with us, especially with the exceptional service from Sandy and the rest of our team, has been magical. Your appreciation for the room, breathtaking views, and the pool experience brings us immense joy. We'll make sure to commend Ramzy, Sharif, Bilal, and our dedicated staff for their outstanding contributions to your comfort. Knowing that you feel at home with us is the greatest compliment. We appreciate your kind words and recommendation. Looking forward to hosting you again for more wonderful experiences at our hotel.Warm regards,Rongsenpenla Merangkaba.Guest Relations Manager
by A traveller
Great location and facilities
Posted Jan. 16, 2024 on HotelsThe location is great - a few minutes from a metro station where you can easily get to most places in Dubai. Hotel itself is lovely, the pool, gym, and breakfast facilities in particular. My room was huge and clean, had a lovely stay.
Comment from Hotel Management
Jan. 21, 2024 by Management, Hotel Management
Dear Gemma,Thank you for your wonderful feedback! We're thrilled to learn that you enjoyed our great location, just minutes away from the metro station, making it easy to explore Dubai. It's fantastic to hear that you found our hotel lovely, with excellent facilities including the pool, gym, and breakfast options. We're delighted that your spacious and clean room contributed to a lovely stay. Your satisfaction is our priority, and we appreciate your kind words. If there's anything more we can do to enhance your future visits, please let us know. We look forward to welcoming you back for another enjoyable stay.Warm regards,Rongsenpenla Merangkaba.Guest Relations Manager
by A traveller
Posted Jan. 14, 2024 on Expedia
Breakfast
Comment from Hotel Management
Jan. 21, 2024 by Management, Hotel Management
Dear Salmah,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager
by A traveller
Posted Jan. 12, 2024 on Hotels
Comment from Hotel Management
Jan. 21, 2024 by Management, Hotel Management
Dear Peter,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager
by A traveller
Posted Jan. 11, 2024 on Expedia
Everything!!
Comment from Hotel Management
Jan. 13, 2024 by Management, Hotel Management
Dear Valued guest,Thank you for your uplifting words! We are thrilled to hear that everything is great during your stay. If there is anything specific you'd like to share or if we can further enhance your experience, feel free to let us know. We are here to ensure your stay remains fantastic!Warm regards,SandyGuest Relations Agent
by A traveller
Posted Jan. 10, 2024 on Hotels
Comment from Hotel Management
Jan. 21, 2024 by Management, Hotel Management
Dear Avner,Thank you for taking the time to share your experience with usPlease know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. It was indeed a great pleasure having you stay with us and hope to welcome you back again.Best Regards,Rongsenpenla Merangkaba.Guest Relations Manager
