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4.8 out of 5

"Awesome work out room and spa...Enjoyed the Business Lunches....Front desk/concierge were extremely helpful " More

By a verified traveller on Thu 12 Dec 2019

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Hotel Description

5-star luxury hotel near Dubai World Trade Centre

Trade Center stay

Your stay at this Trade Center hotel places you within 3 miles (5 km) of Dubai World Trade Centre and Dubai Mall. Also, Burj Khalifa is within 3 miles (5 km) and Dubai Creek is within 6 miles (10 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Enjoy the gym and perks like free self parking and a free beach shuttle.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $129* Per night/room 2 Apr. - 3 Apr.

Deluxe Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Grand Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Grand Hotel, Dubai ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Grand Hotel, Dubai

Everyone (2) Family (2)
5 out of 5

Posted by on 4 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Sheraton Grand Hotel, Dubai

Dear Valued Guest, We are delighted to know that you had a wonderful experience overall. Thank you for rating your stay and we hope to welcome you back soon. Kind regards,

5 out of 5
Awesome work out room and spa...Enjoyed the Business Lunches....Front desk/concierge were extremely helpful

Posted by on 12 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by General Manager

Dear valued guest, Thank you for giving us a perfect rating. We are very happy to know you loved your stay at the hotel and you appreciated the facilities as well as the service provided by our associates. Please rest assured your feedback will be shared with the team. We look forward to your next visit! Kind regards, General Manager Sheraton Grand Hotel, Dubai

4 out of 5
This hotel is nice but there seemed to be an issue causing check in to take nearly 40 minutes. The room keys weren’t working. This was a lot to handle after 19 hours of flying and simply wanting to shower and get some rest. Also, the room was pretty worn down even though it was clean the bed frame was peeling and carpet looked dirty.

Posted by on 4 Jun. 2019

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Comment from Hotel Management

9 Jun. 2019 by General Manager

Dear valued guest, Thank you for taking time to write us a review. We are grateful to know you had a lovely time while at the hotel and you loved your overall experience. Nevertheless we apologize for any inconvenience experienced during your stay. Please note that we are in the process of revamping all our guest rooms. Kindly rest assured your comments will be shared with the team in an effort to improve our services. We hope to welcome you back again soon for an even better experience. Kind regards, General Manager Sheraton Grand Hotel, Dubai

5 out of 5
Nice hotel very central! Food is great lots of options recommend to do safari desert experience and ski at Emiratos Mall.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by General Manager

Dear Victor, Thank you for giving us a perfect rating. Thank you once again for appreciating the location of the hotel as well as the quality and variety of food on offer. We hope to welcome you back again. Kind regards, General Manager Sheraton Grand Hotel, Dubai

About the Sheraton Grand Hotel, Dubai

Location 3 Sheikh Zayed Road, Dubai,

Property Features

Sheraton Grand Hotel, Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 4026 square feet (374 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Sheraton Grand Hotel, Dubai. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.

  • 654 guestrooms or units
  • 51 levels
  • 4026 sq ft of conference space
  • 374 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge) , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Metro station: World Trade Centre Station (0.9 km / 0.6 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

&More by Sheraton - This café serves breakfast, lunch, and dinner. Open daily.

Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.

Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.

Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Grand Hotel, Dubai

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals not allowed
  • Car recommended
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 135 per person
  • Fee for in-room wired internet: AED 75 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Grand Hotel Dubai
  • Sheraton Grand Hotel
  • Sheraton Grand Dubai
  • Sheraton Grand
  • Sheraton Hotel, Dubai Dubai
  • Sheraton Grand Hotel, Dubai Hotel
  • Sheraton Grand Hotel, Dubai Dubai
  • Sheraton Grand Hotel, Dubai Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.