Ratings based on 869 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from River Vale
Posted Nov. 12, 2023 on Expedia
Hotel Kompas is a beautiful property right by the Lapad Bay beachfront and a very pretty promenade along the water. Even though our days were busy touring and visiting sites, our family looked forward to coming back and relaxing by the beach (it’s a pebble beach so need swim shoes), using the indoor pool and sauna. The hotel itself is very nice with a nice lobby that had the perfect view of the sunset. Our rooms were also nice except that both our 2 “deluxe double room, balcony, sea view” rooms (rms 1010 and 1011) had tall trees obstructing our sea view. Please see photos including how these rooms are described online. I did bring up with front desk and staff, as I was confused with the obstructed views but, yup, they did confirm I had “deluxe” rooms and that was that. Otherwise, very happy with hotel, amenities, included breakfast and staff friendliness. Btw, it’s not as near to Old Town as I thought, we were a family of 5 and Uber made sense, but we loved it anyway. There are several restaurant choices along the promenade, which is very pretty.
Comment from Hotel Management
Nov. 20, 2023 by Ivana Eres, Hotel Management
Dear Ronaldo,Thank you for your recent stay and for sharing your experience. We value your comments and are delighted to have left a lasting impression on you. We look forward to welcoming you back to Hotel Kompas.Best regards,Ivana EresHotel Director
by A traveller
Posted Oct. 26, 2023 on Expedia
Great location, with beautiful views and easy walk to restaurants, shops and bus into old town. Friendly and helpful staff. Clean, large rooms (and we particularly liked the daily chocolates). Excellent breakfast, hotel bars and restaurants also very good.
Comment from Hotel Management
Nov. 8, 2023 by Ivana Eres, Hotel Management
Dear Jonathon,I appreciate you taking the time to tell us about your visit. On behalf of the team of Hotel Kompas, we look forward to welcoming you back soon. Best regards,Ivana EresHotel Director
by A traveller from Napa
Posted Oct. 24, 2023 on Expedia
Thank you to all the amazing and friendly staff at Hotel Kompass for making our stay so memorable and special. I would consider you a 5 star hotel, quality of the room, facilities, food far exceeded our expectations. Breakfast and dinner at your restaurant was superb and the evening live performers was awesome. Location with easy access to bus stop was great, lots of nice restaurants nearby and loved swimming in nearby Lapad Beach. We will recommend your hotel to everyone!!!
Comment from Hotel Management
Nov. 8, 2023 by Ivana Eres, Hotel Management
Dear Finny,Firstly, thank you for taking the time to post your kind review and recommendation for our Hotel.We’re always pleased to hear complimentary remarks, particularly those about the staff.We look forward to welcoming you back to our hotel in the not too distant future. Warm regards,Ivana EresHotel Director
by A traveller
Posted Oct. 18, 2023 on Expedia
Good location, very friendly helpful staff. Good food in the restaurant .
Comment from Hotel Management
Nov. 8, 2023 by Ivana Eres, Hotel Management
Dear Graham,Thank you for sharing your experience of Hotel Kompas,I hope to have the pleasure of welcoming you back soon. Warm regards,Ivana EresHotel Director
by A traveller
Posted Oct. 5, 2023 on Expedia
We enjoyed the location, proximity to the beach, pool, restaurants
Comment from Hotel Management
Oct. 6, 2023 by Ivana Eres, Hotel Management
Dear Jeanne,I appreciate you taking the time to tell us about your visit. On behalf of the team of Hotel Kompas, we look forward to welcoming you back soon. Best regards,Ivana EresHotel Director
by A traveller
Posted Sep. 27, 2023 on Hotels
Comment from Hotel Management
Oct. 1, 2023 by Ivana Eres, Hotel Management
Dear Helen,Thank you for sharing your experience of Hotel Kompas,I hope to have the pleasure of welcoming you back soon. Warm regards,Ivana EresHotel Director
by A traveller
Posted Sep. 24, 2023 on Expedia
Beautiful location. Outdoor terrace and evening entertainment
Comment from Hotel Management
Oct. 1, 2023 by Ivana Eres, Hotel Management
Dear Pauline,Thank you for sharing your experience of Hotel Kompas,I hope to have the pleasure of welcoming you back soon. Warm regards,Ivana EresHotel Director
by A traveller
What a pleasant surprise.
Posted Sep. 3, 2023 on HotelsLovely hotel with good atmosphere, apart from restaurant, which was a bit stark inside and out, so didnt eat there. Plenty of choices for dining. Walk along cliff path to Levantan restaurant for great dinner hanging over the sea. Croatia in general a great surprise.
Comment from Hotel Management
Sep. 6, 2023 by Ivana Eres, Hotel Management
Dear D,I appreciate you taking the time to tell us about your visit. On behalf of the team of Hotel Kompas, we look forward to welcoming you back soon. Best regards,Ivana EresHotel Director
by A traveller
Posted Aug. 22, 2023 on Expedia
Beautiful property! Great location. Concierge was awful and rude. Bar staff also so slow and not friendly. The front desk staff was very helpful.
Comment from Hotel Management
Aug. 30, 2023 by Ivana Eres, Hotel Management
Dear Debby,I would like to thank you for staying with us during your recent visit do Dubrovnik and also for your valued feedback. It is an excellent tool for our hotel team to learn more about our Guests' experiences and ensure we continually seek to create the highest standards of service in all aspects of our guests' stay. We do appreciate every comment, positive or negative, good comments are a reward for our good work and negative comments help us improve the area where we failed to fulfill our guests' expectations. I am saddened to read that your overall experience in relation to the service provided by our concierge and bar staff did not meet your expectations. These are definitely not the standards we are promoting, and, in the majority of cases – delivering. Our team members are constantly trained and motivated to extend every courtesy and service, and I do recognize that occasionally we may not have exceeded our guest's expectations. Therefore I would like for you to except my sincere apologies. We learn from our guest all the time and your comments are well appreciated. Once again thank you for your stay and we hope to welcome you again. With kind regards,Ivana EresHotel Director
by A traveller
Posted Aug. 19, 2023 on Hotels
Comment from Hotel Management
Aug. 30, 2023 by Ivana Eres, Hotel Management
Dear Valuable Guest,Thank you for sharing your experience of Hotel Kompas,I hope to have the pleasure of welcoming you back soon. Warm regards,Ivana EresHotel Director
