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Best Western Plus Dubuque Hotel & Conference Center

2.5 star property
Family-friendly hotel with 1 indoor pools, connected to the convention center in Dubuque

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Photo gallery for Best Western Plus Dubuque Hotel & Conference Center

View from room
Property amenity
Standard Room, 1 King Bed, Non Smoking, Kitchenette | Private kitchen
Exterior
Executive Suite, 1 King Bed, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle

Explore the area

View in a map
3100 Dodge St, Dubuque, IA, 52003
  • Place, University of Dubuque
    ‪15 min walk‬
  • Place, National Mississippi River Museum and Aquarium
    ‪5 min drive‬
  • Place, Diamond Jo Casino
    ‪5 min drive‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(33 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(12 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 41 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(43 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

8.6 out of 10
Excellent
(15 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, eco-friendly cleaning products

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(34 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Dubuque

City center stay.You'll be within half a mile (1 km) of Kennedy Mall and 2 miles (3 km) of University of Dubuque with a stay here. Loras College and Five Flags Center are also within 3 miles (5 km).

What's nearby

  • University of Dubuque - 15 min walk - 1.3 km
  • Loras College - 4 min drive - 3.5 km
  • National Mississippi River Museum and Aquarium - 5 min drive - 5.0 km
  • Diamond Jo Casino - 5 min drive - 5.3 km
  • Q Casino - 9 min drive - 8.5 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 13 min drive

Restaurants

  • ‪HyVee Market Cafe - ‬7 min walk
  • ‪Sonic Drive-In - ‬19 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Texas Roadhouse - ‬11 min walk

About this property

Best Western Plus Dubuque Hotel & Conference Center

Family-friendly hotel with 1 indoor pools, connected to the convention center in Dubuque
Best Western Plus Dubuque Hotel & Conference Center offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Best Western Plus Dubuque Hotel & Conference Center. An area shuttle within 8.00 mi and a roundtrip airport shuttle (available on request) are free. Self parking is free.

This Dubuque hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • 2 buildings
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1981
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Dubuque Hotel & Conference Center offers 150 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

54-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property grounds

Grand Harbor Resort and Waterpark

  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
3.9 out of 5, Good, 1,024 reviews
The price is CA $114
CA $147 total
includes taxes & fees
Oct 22 - Oct 23
Grand Harbor Resort and Waterpark

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 11:00 PM on request
  • Free area shuttle up to 8 mi
  • Free casino shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 54-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Dubuque
Best Western Plus Dubuque
Best Western Plus Dubuque Hotel
Dubuque Best Western
BEST WESTERN PLUS Dubuque Hotel & Conference Center Iowa
Best Western Plus Dubuque Hotel And Conference Center
Best Western Plus Dubuque Hotel Dubuque
Best Western Plus Dubuque Hotel Conference Center
Best Western Plus Dubuque Hotel & Conference Center Hotel
Best Western Plus Dubuque Hotel & Conference Center Dubuque

Best Western Plus Dubuque Hotel & Conference Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1019 reviews
Rating 8 - Good. 257 out of 1019 reviews
Rating 6 - Okay. 85 out of 1019 reviews
Rating 4 - Poor. 43 out of 1019 reviews
Rating 2 - Terrible. 39 out of 1019 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Stacey, Lincoln

Stayed 1 night in Aug 2025

6/10 Okay

Candis

Travelled with family
Liked: Cleanliness
Rooms are poorly insulated, people going in and out of rooms next to ours often sounded like they were opening our door. Heard hallway noise like we had our door open. Very strong bleach smell, had a headache all night from it. Room was clean. Check in gal seemed frustrated and wasn’t very friendly, may have just been having a bad day, large groups of baseball kids checking in.
Stayed 1 night in Jun 2025

8/10 Good

Sheli

Travelled with family
Well kept
Stayed 1 night in Jun 2025

4/10 Poor

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a mistake and only booked one night instead of two and recieved an extra charge for them removing our stuff from the room. Not happy and they were booked so i had to go home a day earlier.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LIGHTS OUT!

It was good, but the power went out from a storm, and there was no emergency lighting in the hallways or anywhere it was pitch black.
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice amenities for kids
Stayed 2 nights in Jun 2025

4/10 Poor

Kristina

Travelled with family
Disliked: Staff & service
The front desk staff was
Stayed 3 nights in Jun 2025

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was compy. We had an adjoining room so we could hear people talking but I guess that’s to be expected with older buildings. Everything is updated and lots of area for fun by the pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and table fames
Stayed 1 night in Jun 2025

4/10 Poor

Diana

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Pungent smoke smell upon entering our ‘non-smoking’ room. When called front desk to ask to change rooms, no apology or any effort made to rectify the situation. All I got was ‘this is a non-smoking’ facility, like that helped dissipate the foul smell. When I insisted, all I got from the front desk lady (Teresa) was we’ll take a note of that, and nothing can be done about it since they were sold out. There were still unoccupied rooms that could be switched when we checked in at 4 pm. Already got irritated lungs from the smell. They clearly need to work on their customer service and care for their guests’ wellbeing.
Stayed 1 night in Jun 2025

10/10 Excellent

Burl

Liked: Cleanliness, staff & service, property conditions & facilities
Patio outside our room
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, amazing value. Close to everywhere we went to.
Stayed 1 night in Jun 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tub was very slippery.
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nothing to write currently
Stayed 1 night in Jun 2025

2/10 Terrible

Raymond

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Shawn

Business traveller
Stayed 2 nights in Jun 2025

4/10 Poor

LINANN

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Paul

Stayed 3 nights in Jun 2025

2/10 Terrible

Dan

Travelled with family
Disliked: Cleanliness, amenities
Hotel is average and could use some updating. Terrible experience once we arrived. We got into our room and the smoke detector beeped every 30 seconds. It was already 1030 at night and my son had important event in the morning. I went to call front desk and the phone was pulled out of the wall and not working. I used my cell to call hotel and got in touch with fron desk who said maintenance would come fix alarm. Well hour passed and they never showed up so I walked to front desk and was greeded by 2 unpleasant women. They said they tried to call the room, well remember we had no working phone in room. I asked to check out and I would find somewhere else to stay. First they we ok with that then I asked for receipt showing no charges. She printed out receipt and I thought I was on my way. I started walking out and was reading receipt at same time and saw they were going to charge me for all 3 nights. I immediately turned around and said you were going to have me walk out knowing you lied and were going to charge me for 3 nights? She said "yes" and said she wasn't authorized to cancel and refund. This went back and forth and going no where. Finally, she had me call Expedia to get authorization to cancel. Well I got inbtouch with Expedia whom called the front desk while I was standing there. Well the 2 women had walked outside to smoke while the phone rang and rang. Eventually I got another room in the hotel for the night since it was 12 30 in the morning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is consistently wonderful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location. Great pool. Very fast and friendly service.
Stayed 1 night in Jun 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

MARDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Experience

The hotel was a one night stay on our holiday. A very clean, well-appointed room. Our granddaughters loved the pool. Wonderful staff.
Stayed 1 night in Jun 2025