Note fondée sur 120 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,3 Service et personnel
4,8 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mars 2024 sur Expedia
A great old mansion, well managed by an offsite company. No hosts onsite
par un voyageur
Publié le 3 mars 2024 sur Expedia
Wonderful property. We stayed in the carriage house-Lake Superior Room. The mattress was softer than our liking but otherwise it was absolutely wonderful! Thank you.
Cori Heacock
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Michelle, Gestion de l’hôtel
Corinne - I’m delighted to hear that you had a wonderful stay at the Lake Superior Room. While we're glad that you found the property absolutely wonderful, we apologize if the mattress didn't meet your preferred firmness level. Your feedback is valuable to us, and we'll certainly consider it. I appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back for another fantastic experience in the future!
par un voyageur
Publié le 11 févr. 2024 sur Expedia
The Salyards Mansion was an elegant and peaceful stay. It felt like we were back in time. The room was super clean. We will definitely stay here again in the future!
Commentaires de Gestion de l’hôtel
1 mars 2024 par Michelle, Gestion de l’hôtel
Kendell - Thank you for taking the time to share your experience at the Salyards Room! We’re proud to uphold elevated standards, and it brings me great joy to learn that your stay was characterized by an elegant and peaceful atmosphere, evoking a timeless charm. I look forward to the pleasure of hosting you again in the future!
par un voyageur
Publié le 22 janv. 2024
par un voyageur
Publié le 21 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Michelle, Gestion de l’hôtel
Jordan - I’m overjoyed to learn that you enjoyed your stay at the Brule River Retreat! Our team works hard to create a welcoming and comfortable environment for our guests, and it's incredibly rewarding to hear that we met your expectations. If you ever find yourself in the area again, I’d love to welcome you back!
par un voyageur
Publié le 26 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Michelle, Gestion de l’hôtel
Christina - Your positive feedback means a lot to me, and I’m thrilled to hear that you had a great stay at the Lake Superior Room. I look forward to hosting you again in the future!
par un voyageur
Publié le 17 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Michelle, Gestion de l’hôtel
Kelly - Your positive feedback means a lot to me, and I’m thrilled to hear that you had an excellent stay at the Mayors Chamber. I look forward to the opportunity to host you again in the future!
par un voyageur
Publié le 11 déc. 2023 sur Expedia
We had a lovely visit to Salyard’s Mansion in Duluth! The Ryerson Suite, and the mansion itself, was charming and cozy. As a “boutique hotel” it’s NOT a bed and breakfast. They did have coffee, tea, yummy homemade muffins, scones, etc. in the foyer in the morning. The living room was decorated very nicely and the all-season porch had places to sit and visit.
The building felt safe with codes to enter, and we were free to come and go without bothering anyone.
Our suite had its own sitting room and fireplaces in each room. Dozens of small touches made our stay perfect! We will be back to Salyard’s Mansion!
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Michelle, Gestion de l’hôtel
Thank you so much for sharing your experience at the Ryerson Suite! I’m delighted to hear that you had a lovely visit and enjoyed the charm and coziness of your room and the mansion itself. I take pride in creating a warm and inviting atmosphere, so it's fantastic to know that you appreciated the unique character of the Salyards Mansion. Ensuring the safety of our guests is a top priority, and I’m very pleased to know you felt secure throughout your stay. I look forward to welcoming you back for another memorable getaway!
par un voyageur
Publié le 3 déc. 2023 sur Expedia
It is NOT a bed and breakfast as advertised and felt taken advantage of that by the listing. It states it is a boutique hotel but our bed was never made up daily, towels were not exchanged and only one creamer in the room. NEVER saw a staff person. The room was cramped as too much was in it
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Michelle, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I strive to provide a comfortable and enjoyable experience for all our guests, and it appears that we fell short of meeting your expectations. I regret any confusion regarding the Salyards Mansion being a Bed & Breakfast, and while we aim to offer a more independent experience, I understand the importance of having visible staff presence. Your feedback is essential to me, and I take it very seriously. We’ll definitely reconsider our approach to ensure guests feel more supported throughout their stay. I hope you’ll give us another opportunity to provide you with the quality service you deserve!
par un voyageur
Publié le 26 nov. 2023 sur Expedia
It was lovely the first night that we had the whole house to ourselves ! Great that the caretaker was on site. The house was very clean, well cared for and attractive. My ONLY concern was the radiator in our room was not working and thus we used the fireplace in our room as the source of heat. The next day they sent a technician and attempted to do repairs but needed someone skilled in radiator repair. They offered a space heater which was electric and we decided to use the gas fireplace for the duration of our stay. Otherwise our stay was excellent and we plan to return to Salyards Mansion !!
Commentaires de Gestion de l’hôtel
4 déc. 2023 par Michelle, Gestion de l’hôtel
Thank you for taking the time to share your experience at the Mayor’s Chamber! I’m delighted to hear that your first night was lovely and that you had the entire house to yourselves. I sincerely apologize for the inconvenience caused by the radiator, I appreciate your understanding as our team worked diligently to address the problem promptly. It’s wonderful to know that despite this hiccup, the cleanliness, care, and attractiveness of the house contributed to an overall excellent stay. I look forward to welcoming you back to Salyards Mansion for a much-improved experience!
