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The Zuri Dumai

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Zuri Dumai

Poolside bar
Exterior
Superior Twin Room
Breakfast buffet
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Jend. Sudirman, No. 108, Dumai, Riau, 28813
  • Place, Siak Castle
    ‪7 min walk‬
  • Place, Dumai Port
    ‪5 min drive‬
  • Place, Taman Bukit Gelanggang
    ‪5 min drive‬
  • Airport, Dumai (DUM-Pinang Kampai)
    ‪20 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Dumai

In Dumai .You'll be within half a mile (1 km) of Siak Castle and 2 miles (3 km) of Dumai Port with a stay here. Taman Bukit Gelanggang and CITIMALL Dumai are also within 3 miles (5 km).

What's nearby

  • Siak Castle - 7 min walk - 0.6 km
  • Dumai Port - 5 min drive - 1.9 km
  • Taman Bukit Gelanggang - 5 min drive - 1.9 km
  • Dumai Port TPI - 9 min drive - 5.7 km
  • CITIMALL Dumai - 10 min drive - 3.4 km

Getting around

  • Dumai (DUM-Pinang Kampai) - 13 min drive

Restaurants

  • ‪RM. Fitria Sari - ‬5 min walk
  • ‪Grand Zuri Hotel - ‬6 min walk
  • ‪Bandrek House 46 - ‬2 min walk
  • ‪Bakso Lapangan Tembak Senayan Dumai - ‬4 min walk
  • ‪Boffet Embun Pagi - ‬6 min walk

About this property

The Zuri Dumai

3.5-star guestrooms with free WiFi
The Zuri Dumai offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. The business-friendly The Zuri Dumai also features multilingual staff, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Dumai hotel.

  • 111 guestrooms or units
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Zuri Dumai offers 111 air-conditioned accommodations with minibars and safes. 42-inch LED televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Dumai hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 4:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 200000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.

Property is also known as

The Zuri Dumai Hotel
The Zuri Dumai Dumai
The Zuri Dumai Hotel Dumai
The Zuri Dumai CHSE Certified

Frequently asked questions

How close is The Zuri Dumai to the airport?

The Zuri Dumai is 5.2 mi (13-min drive) away from the Dumai (DUM-Pinang Kampai) airport, the closest popular airport to the property.

How much does it cost to stay at The Zuri Dumai?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at The Zuri Dumai on Jun 7, 2026 start from CA $40, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Zuri Dumai have an airport shuttle?

The Zuri Dumai offers a free airport shuttle, available from 10:00 AM to 4:00 PM at scheduled times.

Does The Zuri Dumai offer free breakfast?

The Zuri Dumai does not offer free breakfast.

Is there a casino at The Zuri Dumai?

No, there is no casino at this hotel.

What time is check-in at The Zuri Dumai?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at The Zuri Dumai?

This hotel offers free self parking.

Does The Zuri Dumai have a pool?

The Zuri Dumai features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 7:00 PM.

Does The Zuri Dumai have a restaurant?

Yes, there is a restaurant on site.

Does The Zuri Dumai have a spa?

There are no spa services available at this hotel.

How close is The Zuri Dumai to downtown Dumai?

The Zuri Dumai is 1.3 mi away from Dumai.

The Zuri Dumai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience at The Zuri. Short visit make it home. Thanks for the for excellent and friendly staff.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Wipawee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is very nice and helpful. FB team has good service. Breakfast is variety. Room and amenities are good. Hotel driver is also nice.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Stephen James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business trip to Dumai

all good, I arrived late at night, receptionist was friendly and polite. Breakfast was complete, large buffet
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Sara

Disliked: Cleanliness, property conditions & facilities
The room was semi cleaned and the beds were okay. The personnel did not speak English og spoke it very bad so it was difficult to communicate. They tried and used google. Helpful staff. The breakfast buffet was definitely not worth the money.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Dinoir

Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

YeeVonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

James

Stayed 1 night in Jan 2024