Ratings based on 942 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Excellent stay for a dance competition
Posted Jan. 29, 2024 on HotelsThe room was lovely and had a camp bed for my 7 year old. She loved that it was there just for her. The coffee was excellent in the room. Everything was clean and there was plenty of space. I loved having the long bench in our room.
Comment from Hotel Management
Jan. 30, 2024 by Reception , Hotel Management
Thanks for taking the time to leave such a fantastic review. We are delighted you had such a wonderful stay with us here at Mal Dundee and our team here made your stay that bit extra special. We do hope to welcome you soon here at Mal Dundee. Kind Regards,
by A traveller
Posted Jan. 19, 2024 on Hotels
Quick and very friendly check in and a complimentary upgrade. Great stay.
Comment from Hotel Management
Jan. 30, 2024 by Reception , Hotel Management
Thanks for taking the time to leave such a fantastic review. We are delighted you had such a wonderful stay with us here at Mal Dundee and our team here made your stay that bit extra special. We do hope to welcome you soon here at Mal Dundee. Kind Regards,
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by Reception , Hotel Management
Thanks for taking the time to leave such a fantastic review. We are delighted you had such a wonderful stay with us here at Mal Dundee and our team here made your stay that bit extra special. We do hope to welcome you soon here at Mal Dundee. Kind Regards,
by A traveller
Comfortable and convenient
Posted Jan. 9, 2024 on HotelsThis hotel could not be more convenient for Dundee city centre. A brief walk from the railway station, and from there the city is just a short walk as well. Comfortable rooms with all the expected amenities, I was also grateful for an upgraded room. My one criticism I'd have is that the room was very dark, particularly the bathroom - but that seems to be a trait of Malmaison properties throughout. Great stay all in all.
Comment from Hotel Management
Jan. 10, 2024 by Malmaison Dundee, Hotel Management
Thanks for taking the time to leave your feedback. We are delighted you had a lovely stay.
by A traveller
Okay but was underwhelmed
Posted Dec. 30, 2023 on HotelsOverall the hotel was in good condition but it has seen better days. Chips out of walls and skirting in particular. We stayed in the junior suite and although the room was big and had a bath, I wouldn’t say it was that much more impressive than a standard room. Could have done with a better layout and a sofa or something to make the most of the extra space and make more like a “suite”. We had an evening meal in the restaurant too and we weren’t very impressed with the standard of food. We are vegan and there were very limited choices (only 2). We had the black bean burger and they were pretty dry and not very exciting. The chips and salsa dip was the best bit. However cannot fault the staff we dealt with who were all extremely helpful and friendly.
Comment from Hotel Management
Jan. 3, 2024 by Reception, Hotel Management
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon
by A traveller
Posted Dec. 28, 2023 on Expedia
The room was very dark even with all the lamps on, I should have asked for an accessible room as this room had a bath with shower over it no use as am disabled, used a disability scooter so you would think that the receptionists would have said room was not accessible, there was only 1 chair in the room so one of us had to sit on bed, the bed was very uncomfortable pillow the same we did ask for other pillows but they were as bad as the first lot, thankfully we only live 45 mins away so we went home a day early
Comment from Hotel Management
Dec. 29, 2023 by Reception, Hotel Management
Good evening Kathleen, Thanks for taking the time to leave this feedback. I apologise on this occasion you did not receive our normal standards of service and please be assured I will pass this feedback along to the relevant managers. If you would like to discuss this further please feel free to drop me an email on receptionmgr.dundee@malmaison.com. Kind regards,
by A traveller
Posted Dec. 23, 2023 on Hotels
Comment from Hotel Management
Dec. 29, 2023 by Reception, Hotel Management
Thanks for taking the time to leave your feedback. We are delighted you had a lovely stay.
by A traveller
Posted Dec. 11, 2023 on Hotels
Comment from Hotel Management
Dec. 16, 2023 by Malmaison Dundee, Hotel Management
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.
by A traveller
Posted Dec. 11, 2023 on Expedia
Nice hotel good location
Comment from Hotel Management
Dec. 16, 2023 by Malmaison Dundee, Hotel Management
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.
by A traveller
Posted Dec. 8, 2023 on Expedia
Eh it was fine.
Comment from Hotel Management
Dec. 9, 2023 by Reception, Hotel Management
Thanks for taking the time to leave your feedback, we are glad you enjoyed your stay and hope to welcome you again soon.
