Holiday Inn Hotel & Suites Durango Downtown by IHG

3.0 star property
3-star hotel near Durango and Silverton Narrow Gauge Railroad

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Photo gallery for Holiday Inn Hotel & Suites Durango Downtown by IHG

Lobby sitting area
Exterior
Lobby
Point of interest
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

View in a map
21636 Highway 160 West, Durango, CO, 81301
  • Place, San Juan National Forest Supervisor's Office
    ‪8 min walk‬
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪10 min walk‬
  • Place, Fort Lewis College
    ‪3 min drive‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

Standard Room, 2 Queen Beds, Fireplace

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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Holiday Inn Hotel & Suites Durango Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Evelyn

They charge for things, that you’re not accustomed to being charged for like parking, breakfast, and getting clean towels. I will never go to another Holiday Inn!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa, Splendora

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Abc
Stayed 3 nights in Jul 2025

4/10 Poor

Maria E

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dirty , lots of broken / non working things, and the staff was rude. I had booked two days and they tried saying it was only on day since they were soo booked, I would not stay here again nor recommend this place.
Stayed 2 nights in Aug 2025

8/10 Good

Katie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was much better than the week prior, but there were two giant HUMAN hair balls on the flooring and the floors were dirty. The shower also had some black mold in a few small areas. The couch was very raggedy for a supposedly "newly remodeled" room as advertised. The bed was nice though and everything else was ok.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheree, Pagosa Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that checked us in was so sweet close to airport Sheree Hendrix
Stayed 1 night in Jul 2025

8/10 Good

Cynyhia

Liked: Staff & service, property conditions & facilities
Did not like $10 fee for parking. Food was so so. English muffin was hard as a rock
Stayed 3 nights in Aug 2025

8/10 Good

Gena, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is gorgeous. The decor was very nice. The USB plug in the lamp was broken.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Business traveller
Stayed 2 nights in Jul 2025

10/10 Excellent

kay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought we had breakfast included rate for our room. So was frustrated when I could not go back and double check on that myself. We did end up having breakfast there, and it was still a good deal, and good food
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Stayed 1 night in Jul 2025

10/10 Excellent

Billie jean

Stayed 2 nights in Jul 2025

10/10 Excellent

William, Obion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location
Stayed 1 night in Jun 2025

8/10 Good

Corey

Stayed 4 nights in Jul 2025

6/10 Okay

Katie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
This was a convenient location. The staff seemed pretty nice and efficient. The room was dirty though. There was a very potent room deodorizer that was hard to tolerate. The showerhead was absolutely terrible.
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Reservation was simple and reasonably priced. All of the staff was very friendly and helpful. Would recommend for anyone to stay at this location.
Stayed 1 night in Jul 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Debra

Stayed 2 nights in Jul 2025

10/10 Excellent

Krissa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Christie

Travelled with family, Travelled with family and small children
The room had vinyl flooring and was so dirty! My son was playing in the floor with hot wheels and his hands were black from dirt in just a few minutes! Maid services didn’t come one day at all! They advertised washer and dryer but none of them were working.
Stayed 3 nights in Jul 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Amenities, property conditions & facilities
consider this property to contain units w/o functional air conditioning
Stayed 2 nights in Jul 2025

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Floors were sticky and dirty. There were 4 of us and housekeeping only stocks 3 bath towels per room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025