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The Burlington Hotel

3.0 star property
3-star hotel in Eastbourne City Centre

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Photo gallery for The Burlington Hotel

Relax in comfort with a large bed, a small table, and a chair, all set against a serene view of the outdoors.
Stroll along the waterfront promenade and enjoy the vibrant flower beds and scenic views.
Stroll along the promenade, lined with buildings and protected by wooden breakwaters.
Enjoy a seaside view from the comfort of your room, where a round table is set with breakfast items and comfortable armchairs.
Enjoy a romantic dinner for two with a view of the majestic ship.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Grand Parade, Eastbourne, England, BN21 3YN
  • Eastbourne Pier
    ‪1 min walk‬
  • Eastbourne Beach
    ‪1 min walk‬
  • Devonshire Park Lawn Tennis Club
    ‪12 min walk‬

Room options

View all photos for Standard Single Room

Relax in a stylishly designed room with a comfortable bed, desk, and TV.

Standard Single Room

8.6 out of 10
Excellent
(67 reviews)
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Sea View

Relax in comfort with a large bed, flat-screen TV, and bedside lamps.

Standard Double Room, 1 Double Bed, Sea View

7.8 out of 10
Good
(29 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Sea View

Enjoy a comfortable stay in this well-appointed room featuring a large bed, desk, and dining area with a view.

Superior Double Room, 1 Double Bed, Sea View

8.0 out of 10
Very good
(29 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Relax in comfort with a neatly made bed, a spacious desk for work, and a TV for entertainment.

Standard Double Room

7.8 out of 10
Good
(50 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, Sea View

Enjoy a comfortable stay with two single beds, a flat-screen TV, and a spacious workspace.

Superior Twin Room, 2 Twin Beds, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Relax in a stylish room with a large bed, two bedside tables, and a desk near the window.

Basic Double Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Sea View

Enjoy a comfortable stay with two single beds, a flat-screen TV, and a spacious workspace.

Standard Twin Room, 2 Twin Beds, Sea View

7.6 out of 10
Good
(7 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Enjoy a comfortable stay with two single beds, a television, and a view of the sea.

Standard Twin Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Relax in this stylish room with a large bed, flat-screen TV, and kitchenette.

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Enjoy a comfortable stay with two single beds, a flat-screen TV, and a spacious workspace.

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the area

Eastbourne

Eastbourne City Centre stay.A stay at this Eastbourne City Centre hotel places you steps from Eastbourne Pier and within a 5-minute walk of Eastbourne Bandstand. Devonshire Park Theatre and Eastbourne Heritage Centre are also within half a mile (1 km).

What's nearby

  • Eastbourne Pier - 1 min walk - 0.2 km
  • Eastbourne Beach - 1 min walk - 0.2 km
  • Eastbourne Bandstand - 4 min walk - 0.4 km
  • Devonshire Park Lawn Tennis Club - 12 min walk - 1.0 km
  • Congress Theatre - 12 min walk - 1.0 km

Getting around

  • Eastbourne Station - 11 min walk

Restaurants

  • ‪To the Rise Bakery - ‬2 min walk
  • ‪The Chippy on the Pier - ‬8 min walk
  • ‪Cafe Nikoletta - ‬3 min walk
  • ‪Qualisea Fish Restaurant - ‬3 min walk
  • ‪Cafe Express - ‬7 min walk

About this property

The Burlington Hotel

3-star hotel in Eastbourne City Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3-star Eastbourne hotel is smoke free.

  • 159 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Burlington Hotel offers 159 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

The Burlington Hotel Hotel
The Burlington Hotel Eastbourne
The Burlington Hotel Hotel Eastbourne

The Burlington Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 461 out of 1277 reviews
Rating 8 - Good. 387 out of 1277 reviews
Rating 6 - Okay. 214 out of 1277 reviews
Rating 4 - Poor. 126 out of 1277 reviews
Rating 2 - Terrible. 89 out of 1277 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy and homely

Burlington hotel is a clean and comfy hotel. The staff helpful and friendly. Is convenient for theatres and shops. Have stayed here many times its like coming home.
Stayed 1 night in May 2025

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room clean, Staff very helpful, however in need of some updating.
Stayed 2 nights in May 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness

Needs an upgrade and clean

Stayed for a 3 night break to see family . Bedding was clean and carpet was clean . few little issues the bathroom on first impressions was a little bit grubby. On closer inspection was dirty . lots of mould and mildew on the handrail to get in and out of the bath ,taps and round edges of bath lots of mould and mildew. Basin had a crack in it and the plug didnt keep water from staying in the sink. Reception staff very polite and welcoming. Cleaning staff need to move away from the front of the entrance when smoking as on entering the hotel the smell of cigarettes was over powering and when we were waiting for a taxi to go out staff were sat on the steps with a mop bucket and smoking . preventing guests entering the hotel also the smell is lingering . Lots of open space in the hotel but needs a big deep clean and upgrade. Good location for the pier . Did not eat there so cant comment on the food .
Stayed 3 nights in May 2025

8/10 Good

Julie

Travelled with group
Liked: Staff & service, room comfort

Friends get away

Very enjoyable stay, staff excellent and helpful. Entertainment very good. Food was very good .
Stayed 4 nights in May 2025

8/10 Good

Mary

Travelled with partner
Liked: Staff & service, property conditions & facilities
I loved the view of the sea and pier. The staff and especially the barman are friendly and nice. The entertainment is very good. Everyone seems friendly.
Stayed 2 nights in May 2025

4/10 Poor

martin

Room was in need of critical attention to the decoration and shower tray had not seen a drop of bleach in months. Black mould around the shower tray, shower drain was full of mouldy hair and stank. I shall not be staying there again
Stayed 1 night in May 2025

6/10 Okay

Andree

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location but the hotel is very dated. The windows are hard to close because these are very old and the floors in the bedroom & bathroom are uneven. The hotel is noisy because of its age, there is very little insulation.
Stayed 3 nights in May 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always this hotel ticks all our boxes :) Well done especially the very helpful receptionist who checked me in
Stayed 1 night in Apr 2025

8/10 Good

Carmen, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for a 1 night stay
Stayed 1 night in May 2025

6/10 Okay

Berrie

Stayed 1 night in Apr 2025

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service, amenities
Hotel and staff lovely hotel a bit outdated and around back seagulls have been in bin
Stayed 2 nights in May 2025

8/10 Good

Eteri

Stayed 2 nights in May 2025

2/10 Terrible

Steven

Disliked: Property conditions & facilities
The hotel look nothing like the picture and very dirty but the location is good
Stayed 2 nights in May 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service
Building is tired, especially the lifts, one of the two is exceptionally small.
Stayed 1 night in May 2025

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort

Do not book their standard rooms

I booked a standard room for me and my husband but when we got there the room was very disappointing with one window quite high up that you cannot look outside and it was right at the back. There was also a big gap between the bed and the headboard as it was where their plugs were! So I asked to be transferred to a room with seaview with an extra £50. The room where we transferred was amazing with seaview, very clean, spacious and comfy. The whole hotel was old and needs renovating but they are doing their best to keep it clean. Breakfast was a standard buffet, on our first morning the staff were lovely but on our second morning there was one female staff who would only choose who to greet, not friendly at all to people like us, coloured people. The young lady at the reception was brilliant though, very friendly and warm(you should employ more people like her). She went the extra mile by letting me choose between 2 rooms where I want to be transferred to. She’s amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Barry

Stayed 4 nights in Apr 2025

4/10 Poor

Florence Chantal

Disliked: Cleanliness, staff & service, property conditions & facilities
It was awful. We paid for a superior room with sea view. We got the sea view! The rubbish bins weren't emptied the only thing done to our room was to fill.up.the beverages. The shower was filthy certainly not useable. Breakfast was ok evening menu was restricted (I suffer with a hyatus heria so there are things I cannot eat.) We have used the Burlington Hotel for many years but it had deteriorated to an unacceptable level.
Stayed 2 nights in Apr 2025

6/10 Okay

A

Liked: Room comfort
Disliked: Cleanliness
We stayed in a sea view room on third floor which we requested. View was stunning. Room large and decorated in greys. Furniture looking a bit tired. Twin bed bases didn't match, hole in duvet cover,edging strip missing from wardrobe edge , bathroom was walk in shower and could be beautiful but unfortunately cleaning left a lot to be desired with mould on tiles, dirty plug fitment and very slow draining shower water, bundle of someone's hair and dust in corner. Having said that, you get what you pay for and the view and size of room made up for shortfall in cleanliness and it was good value for money
Stayed 3 nights in Apr 2025

6/10 Okay

Aimee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location

You get what you pay fair, rooms a little dated but food good value for money and in very good location
Stayed 1 night in Mar 2025

4/10 Poor

ALAN

Stayed 1 night in Apr 2025

10/10 Excellent

Azhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly and amazing staff

I frequently visit Eastbourne,it is my Autistic sons favourite destination on the south coast ,we have stayed at dozens of hotels and establishments all around Eastbourne,the Burlington Hotel was 1 that we had not visited ,we have now stayed 2 times in April ,the staff on the reception are some of the best ,very friendly and helpful ,we would highly recommend a stay at the Burlington
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Happy

Very welcomed on arrival. Room was spacious and had everything needed for an overnight stay. Beautiful sea front view
Stayed 1 night in Apr 2025

10/10 Excellent

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025