Note fondée sur 572 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mars 2024 sur Expedia
This property is very tired and could do with a lick of paint. The lifts are old and a little temperamental, one being a coffin lift only really for one or two at a squeeze. Breakfast nice.
The rooms are adequate have tea/coffee everything you need, luxuries no. Not the biggest of rooms or bathrooms. The location is great, the view was good. Staff helpful and polite. Parking which is a bonus. Would I stay again, yes most probably as only for one night.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Reception Team, Gestion de l’hôtel
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team
par un voyageur
Publié le 11 mars 2024 sur Expedia
The hotel is large and ungainly and is very tired and in need of serious refurbishment, that being said if you just need a bed for the night at a good price then it is OK. The bedroom and bath room were clean and tidy but again tired and need updating.
The staff however were very helpful and pleasant with nothing being to much trouble and they deserve all the praise they get.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Reception Team, Gestion de l’hôtel
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team
par un voyageur
Publié le 7 mars 2024 sur Expedia
All good
Commentaires de Gestion de l’hôtel
10 mars 2024 par Reception Team, Gestion de l’hôtel
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team
par un voyageur
Mixed Experience with Classic Accommodation
Publié le 7 mars 2024 sur HotelsIt was a classic accommodation situated in the heart of Eastbourne Pier. The relatively affordable price came with its fair share of advantages. Appearing to cater to a senior clientele, the overall atmosphere of the hotel was quiet and stable. However, the service from the staff was not exceptional. When I requested improvements regarding excessive noise from the neighboring guest, the staff responded with a rather closed-off attitude, stating, 'The law in this country allows for music to be played until 11 PM.' I understand, but that's the same in my country too!!! However, the noise from that guest was truly excessive. Shortly after, another hotel staff member came directly to the room to politely address the issue, probably because of continued complaints from other guests.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Reception Team, Gestion de l’hôtel
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Reception Team, Gestion de l’hôtel
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Reception Team, Gestion de l’hôtel
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 mars 2024 par Reception Team, Gestion de l’hôtel
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team
par un voyageur
Publié le 3 mars 2024 sur Expedia
Comfortably warm all around the hotel, staff welcoming, helpful,definitely stay again
Commentaires de Gestion de l’hôtel
7 mars 2024 par Reception Team, Gestion de l’hôtel
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team
par un voyageur
Publié le 2 mars 2024 sur Expedia
Friendly welcome. Totally clean room and excellent value for the price. Great position for a break
Commentaires de Gestion de l’hôtel
7 mars 2024 par Reception Team, Gestion de l’hôtel
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team
par un voyageur
Basic clean cheap room nice big bed
Publié le 27 févr. 2024 sur HotelsBasic clean cheap room nice big bed
Hotel has seen better days but lovely and warm on a cold stormy night
Parking cost £6
Breakfast £10
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Reception Team, Gestion de l’hôtel
Thank you for your feedback, we appreciate your comments of your stay with us. We look forward to welcoming you back to our hotel again in the future. Kind Regards, The Burlington Hotel Management
