Ratings based on 322 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by General Manager, Hotel Management
Hello! Thank you for letting us know about your recent stay with us. We appreciate you and your business. We hope to see you again in the future. Thank you
4 out of 5
by A traveller

Posted Feb. 18, 2024 on Hotels
Staff was very nice and very helpful throughout our stay.
Comment from Hotel Management
Feb. 19, 2024 by General Manager, Hotel Management
Hello! Thank you for letting us know about your recent stay with us. We appreciate you and your business. We are happy to know that our staff took great care of you. We hope to see you again in the future. Thank you
1 out of 5
by A traveller

Bed was hard as a rock

Posted Feb. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by General Manager, Hotel Management
Hello! Thank you for letting us know about your recent stay with us. We are sorry that you did not enjoy our beds. Your satisfaction is important to us. We appreciate you and your business. Thank you
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by General Manager, Hotel Management
Hello! Thanks for letting us know about your recent stay with us. We are glad you had a great stay and we hope to see you again in the future. Thank you
3 out of 5
by A traveller

Sleepless in Eastland

Posted Jan. 27, 2024 on Hotels
The overall condition of the room was acceptable. The AC system was noisy and did not seem to maintain the programmed temperature. The noise specifically prevented me from sleeping. Bath towels were thin and almost non absorbent and required multiple towels to completely dry off after showering.
Comment from Hotel Management
Jan. 29, 2024 by General Manager, Hotel Management
Thank you for letting us know about your recent stay with us. I am sorry to hear that the AC was noisy and kept you from getting a good nights rest. Thanks for bring it to attention about the towels. I will look into this. We appreciate you and your business. Thank you
3 out of 5
by A traveller

Posted Jan. 14, 2024 on Hotels
Mattresses need replaced. Very uncomfortable. Everything else was fine.
Comment from Hotel Management
Jan. 15, 2024 by General Manager, Hotel Management
We appreciate you and your business. Thank you for staying with us and letting us know about your stay. I am sorry that you did not like the beds. We are making changes throughout the hotel. Hopefully this will be one of those. We value you and your opinion. Thank you
5 out of 5
by A traveller

Cleanest hotel

Posted Jan. 2, 2024 on Hotels
The trip was good. This was the cleanest hotel I have stayed in. Staff was friendly.
Comment from Hotel Management
Feb. 13, 2024 by General Manager, Hotel Management
Thank you for letting us know about your recent stay with us. We are happy to hear that you had a great stay with us and loved how clean our hotel is. We hope to see you again in the future. Thank you
4 out of 5
by A traveller

Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by General Manager, Hotel Management
Hello, Thank you for choosing to stay with us. We are happy that you had a good visit with us. We hope to see you again in the future. Thank you
4 out of 5
by A traveller

Posted Jan. 1, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by General Manager, Hotel Management
Thank you for staying with us. We are happy you had a great stay. Hopefully we will see you again in the future. Thank you
4 out of 5
by A traveller

Posted Dec. 31, 2023 on Hotels
Comment from Hotel Management
Dec. 31, 2023 by General Manager, Hotel Management
Thank you for staying with us. We are happy you enjoyed your stay! We hope to see you again in the future.