Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 mai 2023 par Brittney Koepke, General Manager, Gestion de l’hôtel
Jean-Francois,Thank you for taking the time to fill out our post-stay survey. We are glad to see you thoroughly enjoyed your stay with us and appreciate the feedback you have provided. We hope you will consider the GrandStay again when your travels bring you to Eau Claire, WI.
par un voyageur de ALTOONA
Publié le 27 mai 2024
Commentaires de Gestion de l’hôtel
28 mai 2024 par Brittney Koepke, General Manager, Gestion de l’hôtel
Jeanne,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.
par un voyageur de Port Edwards
Publié le 5 mai 2024
The gentleman who checked us in was awesome. The pool area wasn’t the greatest. There was a chair lift for the pool and there were chunks of rust and metal laying on the ground that had fallen off. The kitchenette had an electric 2 burner stove top with coils and it was not very clean. Lots of buildup on it. The 2 bedroom with kitchenette was a bit dated, but it is only a minute away from the mall and all the surrounding stores, so that was a big bonus. The breakfast was nothing special and pretty basic, but it’s nice to have a nice hot waffle. The beds were very comfortable. There was something left behind in our room from a previous guest, so maybe housekeeping could do a little better job. The 2 bedroom was a nice bonus as there were 5 of us.
Commentaires de Gestion de l’hôtel
6 mai 2024 par Brittney Koepke, General Manager, Gestion de l’hôtel
Kelly,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.
par un voyageur
Publié le 4 mars 2024 sur Expedia
It was nice to have a refrigerator in the room and cook top for morning.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Brittney Koepke, General Manager, Gestion de l’hôtel
Wendy,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
This is our seond time staying. The rooms have been very nice.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Brittney Koepke, General Manager, Gestion de l’hôtel
Catherine,Thank you for taking the time to fill out our post-stay survey. We are glad to see you thoroughly enjoyed your stay with us and appreciate the feedback you have provided. We hope you will consider the GrandStay again when your travels bring you to Eau Claire, WI.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Brittney Koepke, General Manager, Gestion de l’hôtel
John,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Brittney Koepke, General Manager, Gestion de l’hôtel
Kay,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
The property was very quiet. The employees were great. For the downturn, the bathroom wasnt completely cleaned and the kitchenette floor hadn't been cleaned.
Christina was very helpful. She's great.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Brittney Koepke, General Manager, Gestion de l’hôtel
Catherine,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Brittney Koepke, General Manager, Gestion de l’hôtel
Brenda,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Great value.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Brittney Koepke, General Manager, Gestion de l’hôtel
Amanda,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.
