Ratings based on 430 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 6, 2024 on Expedia
The bathrooms in the rooms are large but offer no privacy if you are traveling with others or young children.
Also I was charged for a pet fee when we did not have a pet and my stay was on December 30. I just noticed the charge in my credit card statement. The final bill i received at check out says it was reversed but it was not reversed. My check out time it wrong. I checked out before 11 am. The girl at the desk waved for me to leave the key on the desk which i did. My check out time in my bill was 1240 pm. Ive called about this charge and am not getting the call backs I'm supposed to get. I'm still waiting for this to be fixed. Poor customer service.
by A traveller
Posted Mar. 4, 2024 on Hotels
Overall it was great! Pool area did have a foul smell. Also, our room only had a half of box of tissues.
by A traveller
Posted Feb. 26, 2024 on Hotels
by A traveller
Posted Feb. 26, 2024 on Expedia
Nice, welcoming, clean establishment. Only stayed 1 night on a stop over for our road trip and left at 3am. The gentleman at the front desk was nice enough to hand us some breakfast items to go since we wouldn’t make it to their complementary breakfast that starts at 6am.
by A traveller
Staff not really kid friendly
Posted Feb. 24, 2024 on Hotels2 incidents turned me off to the place
In the evening my 40 year old wife who looks 40, took the teen kids to the exercise room to workout. A female staff member very surprisingly came in. Then she started questioning my wife about her age. saying if we had the kids in there they had to have someone with that that was 18. Nothing about my wife appearance would suggest that she is a teen.
During breakfast the bus boy came out and yelled at me in open public for setting a bowl with milk and cereal in the wash tub. Apparently it supposed to be dumped into the trash can and not set in the plastic tub. Never in my years, would I considerate it common sense to dump a bowl of fluids in the trash can.
When choosing a place, family friendliness is the number 1 factor we look for. All the ads for the pace make it look so. But the incompetent staff does not leave you feeling welcome.
by A traveller
Posted Feb. 22, 2024 on Expedia
Very clean and spacious rooms. Friendly staff.
by A traveller
Posted Feb. 21, 2024 on Hotels
by A traveller
Good stay
Posted Feb. 18, 2024 on HotelsNice sized suite with a good size kitchen. Very clean and quiet.
by A traveller from Franklin
Posted Feb. 16, 2024 on Expedia
by A traveller
Posted Feb. 3, 2024 on Expedia
