Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mars 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
7 mars 2024 par Front Desk, Gestion de l’hôtel
Thank you for your review Michelle!
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Metropolis Staff, Gestion de l’hôtel
Thank you for your review, Penny! We appreciate the positive feedback!
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Kids were allowed to run the halls wild at 6:30 am. (obviously very inconsiderate parents) It is however the Hotel's responsibility to make sure things are peaceful during sleeping hours and they knew about the issue and did nothing. We had to complain to the front desk and the kids were so loud my wife could hear the kids through the phone when the front desk picked up. 10 plus kids screaming and running up and down the halls before 6:30 am. Shame on the parents, but the hotel chose to do nothing about it.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Metropolis Staff, Gestion de l’hôtel
Thank you for your feedback, Nicholas. This is not the experience we wish to provide for our guests and hope to have the opportunity to redeem ourselves in the future.
par un voyageur
Fun weekend with grandkids
Publié le 26 févr. 2024 sur HotelsThe food is so good and such a reasonable price. Everyone who works there is incredibly friendly and helpful.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Metropolis Resort Staff, Gestion de l’hôtel
Thank you for your review, Brenda! We are so happy to hear you enjoyed your stay!
par un voyageur
Publié le 26 févr. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
27 févr. 2024 par Metropolis Front Desk Staff, Gestion de l’hôtel
Thank you for your review, John! We appreciate the feedback!
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Great staff and amenities hands down best water park we’ve been to and we’ve been to a few.. good job metropolis
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Metropolis Staff , Gestion de l’hôtel
Thank you for your review, Gregory! We are glad to hear you had a wonderful visit!
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Everything is way to expensive. You have to pay $4 for a locker to swim. You have to pay a fee of $25 to park use internet and the internet didn't even work. Ill never go back
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Metropolis Staff , Gestion de l’hôtel
We are sorry to hear you were disappointed with your experience, Allen. We hope to have the opportunity to redeem ourselves in the future.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 mars 2024 par Metropolis Staff , Gestion de l’hôtel
Hey Jennifer thanks for the review!
par un voyageur
Publié le 17 févr. 2024 sur Expedia
I paid almost 300.00 for a room. A regular room for my son's birthday, I paid threw expedia. The room I got was suppose to have a tub because I have two small children., the property if I didn't book online wanted almost 400.00 for a room for ONE night.
Which Is insane you have to pay an additional 23 dollars for wristbands that they say comes with the room. If the come with the room why am I paying for them, it's INSANE to me that with those prices they dont offer complimentary breakfast. OR COFFEE. they don't even have coffee pots in the room which is weird and our room also didn't have wash cloths the toilet paper was like the stuff from Dollar tree. And hurt to use. I think for the prices there charging they need to upgrade there stuff. It was definitely a rip off.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Metropolis Resort Staff, Gestion de l’hôtel
Hello Anna! We are sorry to hear the experience didn't live up to your expectations, it really seems like we dropped the ball! We appreciate your review and will utilize this information to improve guest stays in the future : )
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Front Desk, Gestion de l’hôtel
Thank you for your review Kimberly
