Ratings based on 918 Guest Reviews
Hear it directly from our travellers
2.9 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 29, 2024 on Hotels
by A traveller
poor
Posted Jan. 16, 2024 on HotelsYou said book now as a price increase might accur if I book later , so I booked got to hotel on your say so , bar was shut all night , no evening meal available, please just tell the truth . Kind regards pete.
by A traveller
Nastiest hotel in UK??? Perhaps bottom ten.
Posted Jan. 14, 2024 on HotelsThis place is a dump. I booked it because it was near the car rental drop off and that was a mistake. They have WIFI and parking... For a price, deceptively misinforming on here making it look included. I mean seriously, no working wifi at a hotel, then charge for the one that does work. Every crappy coffeeshop offers that.
Its like the ryanair of dumpy hotels in this regard. Beyond that, filthy carpets coming in that need vacuumed, rude staff, loads of sketchy guys outside smoking weed, and drama heard in the halls and elevators throughout the night. No security from the appearances of it. Room was run down, dingy, and I wouldn't've been surprised if the place had bed bugs on occasion.
by A traveller
Did the job!
Posted Jan. 7, 2024 on HotelsIdeal for just getting your head down and you get what you pay for, no complaints at all, great location, comfy bed, all good
Comment from Hotel Management
Feb. 26, 2024 by Britannia reception , Hotel Management
Thank you for your review we are glad you enjoyed your stay with us
by A traveller
Posted Jan. 7, 2024 on Expedia
Great value for your money. This is a clean hotel with comfortable beds. It's close enough to the Royal Mile to walk. Nearby village of Dean was nice to stroll through in the morning. Uber Ride to airport was £27.
Comment from Hotel Management
Feb. 26, 2024 by Britannia reception , Hotel Management
Thank you for your lovely review , we are so glad you enjoyed your stay with us and we look forward to seeing you again in the future
by A traveller
Posted Jan. 7, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Britannia reception , Hotel Management
Thank you for your rating
by A traveller
TLC
Posted Jan. 6, 2024 on HotelsDown at heel and not so cheap (mind you, nothing in Edinburgh is). Good location mind you. 8 minutes walk to Haymarket and Rose Street so not a bad option but it could really do with some tlc.
Comment from Hotel Management
Feb. 28, 2024 by Britannia reception , Hotel Management
Hello thank you for your review and rating. we are currently in the middle of a refurbishment and we hope you will come back and see them improvements made
by A traveller
Posted Jan. 5, 2024 on Hotels
by A traveller
Posted Jan. 4, 2024 on Expedia
Dirty carpets throughout the whole property, couldn't access my room with the issued key card for about ten minutes had to return to reception and even the card worked on a door near said reception i still couldn't get in and when I asked a room with a window because I have difficulty breathing during the night i got a dirty look as if to say how dare ask for a different room, one carpet in particular looked as if it hadn't been hoovered in weeksit had bits of dirt all over it an appalling attitude by bar and reception staff.
by A traveller
Posted Jan. 4, 2024 on Expedia
The hotel the staff the room everything was fine but the pet friendly hotels are never clean, I was scratching my arms all night I thought there was bed bugs and pet bugs on the mattress and bedsheets. They should have separate rooms for people only and separate rooms for people with pets. I was disgusted by this and I don’t think I’ll ever book pet friendly hotels ever again
