Ratings based on 909 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 1, 2024 on Hotels
Comment from Hotel Management
Feb. 2, 2024 by Liam Night Manager, Hotel Management
Dear Junghyun,Thank you for sharing your feedback. We appreciate your input and apologize for falling short of your expectations. Please feel free to reach out to our management team directly so we can better understand your concerns and work towards improvement.Kind Regards,Night ManagerLiam
by A traveller
Posted Jan. 30, 2024 on Expedia
Everything!
Comment from Hotel Management
Jan. 31, 2024 by Liam Night Manager, Hotel Management
Dear Susan,Thank you for choosing our hotel and taking the time to share your positive experience! We're delighted to hear that you had a 5-star stay. We appreciate your kind words and look forward to welcoming you back soon.Kind Regards,LiamNight Manager
by A traveller
Great central Edinburgh hotel
Posted Jan. 26, 2024 on HotelsJust competed a 2 night stay in Hilton Edinburgh Carlton.
A top class stay, decent room, bed and shower, hotel is very central yet very quiet. Good service and a tasty breakfast. Met all of my expectations as Hilton hotels often do.
Comment from Hotel Management
Jan. 27, 2024 by Liam Night Manager, Hotel Management
Dear Glen,Thank you for choosing Hilton Edinburgh Carlton for your recent stay! We're thrilled to hear that you had a top-class experience with us. Delighted that our central location, comfortable rooms, and excellent service met your expectations. We appreciate your kind words and hope to welcome you back soon!Kind Regards,LiamNight Manager
by A traveller
Posted Jan. 26, 2024 on Hotels
Comment from Hotel Management
Jan. 27, 2024 by Liam Night Manager, Hotel Management
Dear Jorge,Thank you for your stellar 10 out of 10 review! We're thrilled to hear that you had a fantastic experience with us. We appreciate your kind words and look forward to welcoming you back soon.Kind Regards,LiamNights Manager
by A traveller
Posted Jan. 24, 2024 on Hotels
Comment from Hotel Management
Jan. 25, 2024 by Liam Night Manager, Hotel Management
Dear Georgina,Thank you for your stellar 10 out of 10 review! We're thrilled to hear that you had a fantastic experience with us. We appreciate your kind words and look forward to welcoming you back soon.Kind Regards,LiamNight Manager
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 21, 2024 by Liam Night Manager, Hotel Management
Dear Esther,Thank you for choosing our hotel and taking the time to share your positive experience! We're thrilled to hear you had a 5 out of 5 stay. We look forward to welcoming you back to Hilton Edinburgh Carlton.Kind Regards,LiamNight Manager
by A traveller
A lovely London night away
Posted Jan. 19, 2024 on HotelsSuperb night in a lovely hotel
Comment from Hotel Management
Feb. 2, 2024 by Liam Night Manager, Hotel Management
Dear Paul,Thank you so much for your kind words! We're thrilled to hear you had a superb night at our hotel and enjoyed your stay. We appreciate your perfect rating of 10 out of 10. Looking forward to welcoming you back soon!Kind Regards,Night Manager Liam
by A traveller
hotel undergoing work, scaffolding right outside.
Posted Jan. 18, 2024 on HotelsComment from Hotel Management
Jan. 19, 2024 by Mohamed, Assistant Night Manager, Hotel Management
Dear Ronnie,Thank you for choosing our hotel. We apologize for any inconvenience caused by the ongoing renovations and scaffolding. We appreciate your understanding as we enhance our facilities to provide a better experience. Please feel free to reach out if you have any concerns during your stay.Best regards,
by A traveller
Posted Jan. 17, 2024 on Expedia
Comment from Hotel Management
Jan. 19, 2024 by Floriana, Room sales administrator, Hotel Management
Dear Greg,Many thanks for your review,We hope to welcoming you soon again.Kind regards.
by A traveller
Posted Jan. 15, 2024 on Expedia
Hotel was close to the theatre and great locating for shopping.
Comment from Hotel Management
Jan. 15, 2024 by Liam Night Manager, Hotel Management
Dear William,Thank you for your positive feedback! We're delighted to hear that our hotel's proximity to the theatre and convenient location for shopping added to your experience. We hope to welcome you back soon for another enjoyable stay!Kind RegardsLiamNight Manager
