Ratings based on 669 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
87% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 27, 2024
Excelente ubicación, y confortable
Comment from Hotel Management
Apr. 28, 2024 by Manager, Hotel Management
Hello sonia,Nos complace saber que disfrutó de nuestra excelente ubicación y encontró su estancia confortable. Si tiene alguna otra retroalimentación que le gustaría compartir, no dude en comunicarse con nuestro equipo de gestión. ¡Esperamos darle la bienvenida de nuevo en el futuro cercano!
5 out of 5
by A traveller

Friendly Staff

Posted Mar. 17, 2024 on Hotels
This hotel has been remodeled. Everything looked like it was new and the room was clean. The price was reasonable as well.
Comment from Hotel Management
Mar. 20, 2024 by Manager, Hotel Management
Hello Susan,We are thrilled to hear that you enjoyed our newly remodeled hotel and found the room clean and well-maintained. We strive to offer our guests a comfortable and affordable stay. If you have any other feedback or suggestions, please feel free to share them with us.
2 out of 5
by A traveller

Posted Mar. 14, 2024 on Expedia
The room didn’t match the pictures, bathtub clogged when we took showers.
Comment from Hotel Management
Mar. 16, 2024 by Manager, Hotel Management
Hello Nancy, We apologize for any inconvenience you experienced during your stay. Your feedback helps us improve for future guests. If you have any further concerns, please reach out to our management team.
5 out of 5
by A traveller

Posted Mar. 9, 2024 on Expedia
Great value on a sold out weekend
Comment from Hotel Management
Mar. 12, 2024 by Manager, Hotel Management
Hello Rosie, We are delighted to hear that you found value in your stay with us, even during a sold-out weekend. Your positive feedback is truly appreciated, and we hope to welcome you back in the future to provide another enjoyable experience.
3 out of 5
by A traveller

Posted Mar. 9, 2024 on Expedia
Didn’t give us the room we booked and didn’t have any available. It’s a fine hotel. Does the job but a bit overpriced.
Comment from Hotel Management
Mar. 9, 2024 by Manager, Hotel Management
Hello Arielle,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will share it with the team to improve our services. Should you have any further concerns, please don't hesitate to reach out to our management team directly. Thank you for your review.
4 out of 5
by A traveller

Posted Mar. 6, 2024 on Hotels
Clean and comfortable. Basic amenities in good working order. Breakfast skimpy
Comment from Hotel Management
Mar. 9, 2024 by Manager, Hotel Management
Hello James,We appreciate your feedback on the cleanliness and comfort of your stay. Our team strives to maintain a high standard for our amenities. Your comment about breakfast will be shared with our team for improvement. We hope to welcome you back for a future stay.
3 out of 5
by A traveller

Posted Mar. 6, 2024 on Expedia
Breakfast included was not breakfast, instant coffee and a bagged pastry, could be better for the price
Comment from Hotel Management
Mar. 7, 2024 by Manager, Hotel Management
Hello Hector, We apologize that the breakfast did not meet your expectations. Your feedback is valuable in helping us improve our services for future guests. If you have any further comments or suggestions, please feel free to reach out to us.
4 out of 5
by A traveller

Posted Mar. 5, 2024 on Expedia
Room was very clean. Walking distance to Carlos Jr and convince store.
Comment from Hotel Management
Mar. 6, 2024 by Manager, Hotel Management
Hello Jose,We are delighted to hear that you found your room to be very clean and enjoyed the nearby options for dining and shopping. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.
4 out of 5
by A traveller from Seattle

Posted Feb. 29, 2024 on Expedia
Comment from Hotel Management
Mar. 2, 2024 by Manager, Hotel Management
Hello William,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We look forward to welcoming you back soon!
5 out of 5
by A traveller

Posted Feb. 27, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by Manager, Hotel Management
Hello James,We are thrilled to hear you had a fantastic stay with us! Our team looks forward to welcoming you back soon for another excellent experience!