Ratings based on 93 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 3, 2024 on Expedia
Comfortable bed, free coffee, great location.
On arrival reception area smelt of cat urine also, throughout stay very low water pressure.
Walls are paperthin meaning you can hear other quests in their rooms. The communal area was very noisy most evening and early morings. You will need earplugs as overnight there are dogs barking.AC works but very VERY noisy, we had to turn it off at night as you could hear it through ear plugs.We booked a week here and were asked to move rooms after 5 nights for some unexplained reason. We had a ground floor room initially and could hear guests above dragging furniture anout at all hours. Would not recommend staying unless no where else is free and you have decent ear plus/defenders to ensure sleep. Not a great experience for us.
by A traveller
Posted Feb. 8, 2024 on Expedia
So at first, I was a little disappointed, as my room didn’t have hot water, but after a while this place started to grow on me. I mean it is three stars not five, but it is still a solid stay when all the rooms in El NIDO are booked. The staff was particularly helpful and friendly
I also thought that the courtyard, with an onsite snack shop was particularly charming.if I returned to El NIDO, I can’t say as this would be my fist choice, but at the same time, I could do much worse.
by A traveller
Posted Jan. 16, 2024 on Expedia
Thank you for the Aate at the front desk she was amazing
by A traveller
Posted Nov. 12, 2023 on Hotels
Comment from Hotel Management
Nov. 14, 2023 by MAM olson pensionne house, Hotel Management
Thank you so much for your fantastic 10/10 rating! We're thrilled to hear that you had a wonderful experience with us. Your feedback means a lot, and we look forward to welcoming you back soon!
by A traveller
Posted Jan. 30, 2023 on Expedia
Happy welcoming staff
Comment from Hotel Management
Mar. 7, 2023 by MAM olson pensionne house, Hotel Management
Thank you so much, sir anthony:) Till next time
by A traveller
Nice if it wasn’t for the electricity
Posted Mar. 8, 2020 on HotelsNice and cozy place with friendly staff. However the electricity was out during our whole stay so it got extremely warm in the room.
Comment from Hotel Management
Mar. 12, 2020 by Marie Cris, Hotel Management
Thank you :)
by A traveller
Smells too bad. Not clean enough
Posted Mar. 8, 2020 on HotelsIf you enjoy smelling the smell of human waste stay here. You walk in on an unsafe boardwalk of rotten timbers over an open sewer. You cant get away from this smell. Add to that the room smelled of mould. More attention to cleaning would help. Staff were friendly. I am sure many places in el nido much worse than this though.
by A traveller
Spend more on where you sleep in El Nido
Posted Mar. 3, 2020 on HotelsPlease prepare yourself with a lot of bug spray. Many spiders and bugs & ants in the room. No kids should stay in such a place.
Comment from Hotel Management
Mar. 5, 2020 by Marie Cris, Hotel Management
Thank you
by A traveller
Don’t stay herr
Posted Jan. 22, 2020 on HotelsDo not stay here, way to the hotel is a canal which smells & lots of mosquitoes. No hot shower & it smells.
Comment from Hotel Management
Jan. 22, 2020 by Marie Cris, Hotel Management
Hi there!
We totally disagree with your review ma'am/sir "Don't stay here", sorry to say this but next time you book your accomodation just book a 5 star hotel so when you arrive you don't have to complain more, sorry for being rude, but I think you get what you paid for! Thank you for staying with us, we're happr to have you here. God bless :)
by A traveller from Philippines
Posted Dec. 30, 2019 on Expedia
Pros: The location is excellent. Kind and accommodating staff. Clean basic room.
Cons: Very small bathroom
Comment from Hotel Management
Dec. 30, 2019 by Marie Cris, Hotel Management
Thank you.
