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Hilton Garden Inn El Paso / University

3.0 star property
3-star hotel near Sun Bowl Stadium

Choose dates to view prices

Photo gallery for Hilton Garden Inn El Paso / University

Outdoor pool, sun loungers
Meeting facility
1 bedroom, in-room safe, desk, iron/ironing board
Meeting facility
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Hot tub
  • Free airport shuttle

Explore the area

Map
111 W University Ave, El Paso, TX, 79902
  • University of Texas at El Paso
    ‪1 min walk‬
  • Sun Bowl Stadium
    ‪9 min walk‬
  • Don Haskins Center
    ‪9 min walk‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, iron/ironing board

Room

8.6 out of 10
Excellent
(22 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queens

1 bedroom, in-room safe, desk, iron/ironing board

Standard Two Queens

9.0 out of 10
Wonderful
(25 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, iron/ironing board

Room

9.6 out of 10
Exceptional
(19 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

1 bedroom, in-room safe, desk, iron/ironing board

Room (Parlor)

  • 37 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

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About the area

El Paso

In El Paso .You'll be steps from University of Texas at El Paso and within a 10-minute walk of Las Palmas Medical Center. Billy Rogers Arroyo Park and UTEP Theater are also within half a mile (1 km).

What's nearby

  • University of Texas at El Paso - 1 min walk - 0.0 km
  • Las Palmas Medical Center - 5 min walk - 0.5 km
  • Sun Bowl Stadium - 9 min walk - 0.8 km
  • Don Haskins Center - 9 min walk - 0.8 km
  • Plaza Theater - 2 min drive - 2.3 km

Getting around

  • El Paso Union Depot - 10 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Whataburger - ‬2 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Noodles & Dumplings - ‬8 min walk

About this property

Hilton Garden Inn El Paso / University

3-star hotel near Sun Bowl Stadium
Hilton Garden Inn El Paso / University offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. A rooftop terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn El Paso / University. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star El Paso hotel.

  • 1 building
  • 153 guestrooms or units
  • 5 levels
  • Built in 2006
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM
  • Free area shuttle up to 3 mi
  • Secured, covered self parking on site (USD 10 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 for adults and USD 8 to 17 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 36-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 17 for adults, and USD 8 to 17 for children
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn El Paso University
Hilton Garden Inn University El Paso
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Hotel Hilton Garden Inn El Paso / University El Paso
Hotel Hilton Garden Inn El Paso / University
Hilton Garden Inn El Paso University Hotel
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Hilton Garden Inn El Paso / University El Paso
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Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn El Paso / University Hotel El Paso

Hilton Garden Inn El Paso / University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CELESTE LOUISE

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

CELESTE LOUISE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! The staff was excellent!
Stayed 4 nights in May 2025

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Randall

Liked: Cleanliness
charge for parking. no breakfast included, room not as clean
Stayed 1 night in Mar 2025

10/10 Excellent

Frederick

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Bernice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Not happy

The front desk person was hard to hear she was wearing a mask and spoke softly.we were put in a room next to a family with kids😤who do t go to sleep until after 10 pm and were up by 7 am crying 😤😤 not sure if we can be moved!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

LARISA

Stayed 1 night in Feb 2025

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

vincent

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very understaffed at the reception desk. If 3PM is check-in time, there should not be just one person checking in guests. There was a line of 10 people waiting while reception took 20 minutes per person to accomodate their reservation. Other than that the hotel is very clean.
Stayed 2 nights in Feb 2025

4/10 Poor

Nacho

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very uninformative staff, ridiculous policies that are unique to this hitlon. This hilton location was the worst. I willl be canceling my Hilton honors program.
Stayed 2 nights in Feb 2025

8/10 Good

PAULINE

Stayed 2 nights in Feb 2025

10/10 Excellent

Hernan

Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming. Aaliyah was wonderful.
Stayed 2 nights in Feb 2025

2/10 Terrible

JASON

Disliked: Cleanliness, staff & service, property conditions & facilities
Inconvenient. Breakfast not included, have to pay for parking.

10/10 Excellent

Cruz E

Stayed 1 night in Feb 2025

6/10 Okay

Candi

Travelled with family and small children
Disliked: Property conditions & facilities
Elevator stopped working. Had to carry bags 4 flight stairs, with my bad knee. Front desk never ask to help & assist guest. Just said they called someone to come fix it. Hair on bath mat.
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

Great place will stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with family
Great was smooth and he was so courteous!!
Stayed 1 night in Feb 2025

8/10 Good

kenneth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dawn, Boise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Bed

Everything was great except the bed it’s really hard.
Stayed 2 nights in Jan 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025