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Holiday Inn El Paso West - Sunland Park by IHG

3.0 star property
3-star hotel near Bob-O's Family Fun Center

Choose dates to view prices

Photo gallery for Holiday Inn El Paso West - Sunland Park by IHG

Exterior
Fitness facility
Outdoor pool
Standard Room, 1 King Bed with Sofa bed
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
900 Sunland Park Drive, El Paso, TX, 79922
  • Place, Bob-O's Family Fun Center
    ‪3 min walk‬
  • Place, Sunland Park Mall
    ‪5 min walk‬
  • Place, Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room

7.4 out of 10
Good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(84 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(72 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room With Two Double Beds

  • Sleeps 4

Standard King Room With Communications Accessible Roll-in Shower

  • Sleeps 2

Standard Room, 2 Queen Beds

  • Sleeps 4

Standard King Room

  • Sleeps 2

Standard Room With 1 Full Bed And Mobility Accessible Tub

  • Sleeps 2

Comm Access King Standard Room with Tub

  • Sleeps 2

Comm Access Standard Two Queen Room with Tub

  • Sleeps 4

Mobil Access King Standard Room with Tub

  • Sleeps 2

View all photos for Comm Access Standard Two Queen Room with Roll in Shower

Bathroom

Comm Access Standard Two Queen Room with Roll in Shower

  • Sleeps 4

Comm Access Standard Queen Room with Tub

  • Sleeps 2

King Suite

  • Sleeps 2

Standard King Room with Sofa Bed

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 2

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  • Parking included
  • Free WiFi
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4.5 out of 5, Wonderful, 1,076 reviews
The price is CA $100
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includes taxes & fees
Jan 26 - Jan 27
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About the area

El Paso

Pacific Park stay.Within a 10-minute walk of this Pacific Park hotel, you'll find Bob-O's Family Fun Center and Sunland Park Mall. Also, Western Playland Amusement Park is within 2 miles (3 km) and University of Texas at El Paso is within 6 miles (10 km).

What's nearby

  • Bob-O's Family Fun Center - 3 min walk - 0.3 km
  • Sunland Park Mall - 5 min walk - 0.5 km
  • El Paso Desert Botanical Garden - 2 min drive - 1.9 km
  • Western Playland Amusement Park - 2 min drive - 3.1 km
  • Sunland Park Racetrack and Casino - 3 min drive - 3.5 km

Getting around

  • El Paso Union Depot - 9 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Circle K - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Circle K - ‬14 min walk
  • ‪Twin Peaks - ‬5 min walk

About this property

Holiday Inn El Paso West - Sunland Park by IHG

3-star hotel near Bob-O's Family Fun Center
Holiday Inn El Paso West - Sunland Park by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn El Paso West - Sunland Park by IHG. Self parking is free. A complete renovation of Holiday Inn El Paso West - Sunland Park by IHG was completed in January 2024.

This 3-star El Paso hotel is smoke free.

  • 175 guestrooms or units
  • 2 levels
  • 9 buildings
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn El Paso West - Sunland Park by IHG offers 175 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,076 reviews
The price is CA $100
CA $108 total
includes taxes & fees
Jan 26 - Jan 27
The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults, and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park By Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West Sunland Park an IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG El Paso
Holiday Inn El Paso West - Sunland Park by IHG Hotel El Paso

Holiday Inn El Paso West - Sunland Park by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 735 out of 1411 reviews
Rating 8 - Good. 299 out of 1411 reviews
Rating 6 - Okay. 150 out of 1411 reviews
Rating 4 - Poor. 113 out of 1411 reviews
Rating 2 - Terrible. 114 out of 1411 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Reginald

Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

8/10 Good

Manuel

Stayed 2 nights in Sep 2025

6/10 Okay

Kevin

Travelled with family and small children
Liked: Staff & service, amenities
The staff is amazing. The lobby restaurant and pool area are beautiful. However, some updates are needed like install new snack and ice machines where the old ones used to be. Fix the water fountains so they do not look like glorified ash trays. Lay grass or new turf in place of the old worn out sun beaten turf. With improvements like these this place would be amazing.
Stayed 2 nights in Sep 2025

8/10 Good

Antoinette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, it’s close to a lot of different restaurants and shopping centers, in checking a mall and casino nearby. Hotel was clean and most of the staff were friendly and helpful. The rooms refrigerator didn't work. The bartender seemed bothered that we were having a drink at the bar, maybe she didn’t feel like working that day.
Stayed 2 nights in Aug 2025

8/10 Good

Isaac Daniel

Travelled with family
Liked: Staff & service, amenities
El desayuno estaba rico
Stayed 1 night in Sep 2025

2/10 Terrible

Mahipalsinh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was there in front of room for 4 days. They didn’t come to clean for 4 days in row.
Stayed 7 nights in Sep 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

10/10 Excellent

Maylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was definitely different from other hotels with a staircase in the room I thought it added a neat touch and the bedroom was separate from the living room overall very welcoming stay and the staff was very helpful
Stayed 2 nights in Jul 2025

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and pool
Stayed 3 nights in Aug 2025

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay. We enjoyed the pool, Jacuzzi, gym, and breakfast. This was our third time staying at Holiday Inn Express. Highly recommend.
Stayed 2 nights in Sep 2025

8/10 Good

Eba

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, wish I didn’t get the suit because we had to walk up the staircase to our bedroom lol… but other than that it was all a beautiful hotel to stay… loved the pathways it had… it was a nice romantic walk…
Stayed 2 nights in Aug 2025

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great. Staff was nice and accommodating. The room was clean and comfortable, the Dove brand shampoo/conditioner & hand soap was better than what other hotels offer. Breakfast had good options. Next time I'm in El Paso this will be where I stay. Thanks for everything.
Stayed 3 nights in Sep 2025

4/10 Poor

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Like out dated
Stayed 1 night in Sep 2025

10/10 Excellent

Emilia Ann

Stayed 4 nights in Sep 2025

8/10 Good

Debra

Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit worried about the security of the parking lot. Could not see our car from the room. Nothing happen but I was a bit uneasy. On the other hand the staff was nice and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Elsie

Liked: Amenities
Rooms are nice and easy access to freeway, malls and restaurants.
Stayed 1 night in Sep 2025

6/10 Okay

Francia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were friendly and helpful however the attention to detail in terms of the care of the property was lacking. For example the rug in the room was very stained, toilet paper holder was broken, there was a whole on the wall, and the property had a lot of weeds within the rock landscaping. It was an ok stay just lacks some of the upkeep that shows attention to detail that I have experienced at other Holiday Inns.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hôtel
Stayed 1 night in Sep 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. No issues minus the bathroom fan is either loud or broken.
Stayed 2 nights in Sep 2025

8/10 Good

Angelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Texas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Esteban

Disliked: Cleanliness, amenities, property conditions & facilities
The staff were nice enough, but the property and rooms are so dated and disgusting, especially for $129 a night!. The carpet was stained and I felt like I was transported back to the late 80's with the simple, lackluster decor. I will never be going back.
Stayed 2 nights in Sep 2025