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Comfort Suites Elgin Northwest

2.5 star property
Elgin guestrooms with comfy beds

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Photo gallery for Comfort Suites Elgin Northwest

Pillowtop beds, desk, blackout drapes, iron/ironing board
Lobby
Lobby
Indoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2480 Bushwood Drive, Elgin, IL, 60124
  • Place, Presence Health
    ‪2 min drive‬
  • Place, Schaumburg Convention Center
    ‪18 min drive‬
  • Place, Naval Base Great Lakes
    ‪54 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite (2 Queen Beds)

Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite (2 Queen Beds)

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite

Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Elgin

In Elgin .You'll find Presence Health and Sherman Hospital within 3 miles (5 km) of this hotel. Advocate Sherman Hospital and Randall Oaks Golf Club are also within 3 miles (5 km).

What's nearby

  • Presence Health - 2 min drive - 2.1 km
  • Grand Victoria Casino - 10 min drive - 11.6 km
  • Schaumburg Convention Center - 18 min drive - 31.9 km
  • Woodfield Mall - 21 min drive - 33.3 km
  • Naval Base Great Lakes - 54 min drive - 63.6 km

Getting around

  • Elgin Big Timber Road Station - 9 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 32 min drive

Restaurants

  • ‪7-Eleven - ‬3 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Panera Bread - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk

About this property

Comfort Suites Elgin Northwest

Elgin guestrooms with comfy beds
Comfort Suites Elgin Northwest offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Elgin Northwest. The hotel can provide concierge services and wedding services. Free self parking is available. The property offers extended parking privileges.

This Elgin hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Suites Elgin Northwest offers 78 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 32-inch LED televisions come with cable channels and first-run movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elgin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Country Inn & Suites by Radisson, Elgin, IL
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LED TV with cable channels
  • First-run movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Elgin
Comfort Suites Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Elgin
Comfort Suites Elgin Hotel Elgin

Comfort Suites Elgin Northwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josh, Harrison

Stayed 3 nights in Sep 2025

6/10 Okay

christi

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grade A
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay People friendly Staff helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Sep 2025

4/10 Poor

jennifer

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel was nice, and we were even able to check in early, although we did have to pay extra for that. Overall, everything was good. The only issue we ran into was that the sheets and bedding were dirty when we arrived, but once we asked, they brought us clean ones right away, which we appreciated. The hotel itself could use a bit more updating, but it worked well for our stay since we were just there for a wedding. The only thing I wish the room had was a dresser—that was the only downside.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
It really was comfortable, clean and the people working there friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dissatisfied with the tub

The hotel was fairly clean but one thing when I went to take a shower their was a long red hair strand in the tub and my hair is blk
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Clean, Quite, Great place to stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Tonya

Stayed 1 night in Aug 2025

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We had a terrible experience at this hotel during our stay. They have a sign in the bathroom stating "Room Service every third night or upon request ". We requested for room service after the second night and no one showed up. We thought whats one more day, expecting room service on the third night per the notice. But no one showed up again on the third night. When we asked for towels the front desk said we dont have any. My wife got upset and went down to see the manager who told us that the towels are in the laundry and they will send them up to our room when available. No one came to the room so we went downstairs again around 11:00 PM at which point they gave us the towels. Never again at Comfort Suites. Even management is unprofessional.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karla M

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at this location. The room was very stylish and most importantly clean. The breakfast options were nice and every staff member spoke to us. We tried the indoor pool but were a little surprised it wasn't heated. We would prefer to have liquid creamer for our coffee instead of powdered creamer. The water pressure in the shower was perfect and the beds and bedding were extremely comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Kaysa

Liked: Property conditions & facilities
Comfy beds
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Amenities
Large room
Stayed 2 nights in Sep 2025

10/10 Excellent

Tad

Travelled with group
Liked: Cleanliness, amenities
This hotel is pretty much brand new and there are a lot of things going on around the property. The stay was absolutely perfect. I highly recommend.
Stayed 2 nights in Sep 2025

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy area around hotel. Gas station on the corner plays load music even during hotel quiet hours. Front desk person said they have to contact the police to get the gas station to turn down the music from time to time but then they start up again. Other guests left their TV’s on all night.
Stayed 1 night in Sep 2025

2/10 Terrible

Emily

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nothing 😑
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an enjoyable stay. Came here for business and was ideal for what I needed. Some minor wear issues and some outlet items in the room did not work. Nothing major, however. Conveniently located near main roads and lots of dining options in the area. Properly was kept well and good breakfast options. Would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Agnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am overall impressed with everything
Stayed 2 nights in Sep 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, amenities
Up keep of property is subpar…I would not stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

staci

Travelled with family
Liked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for a quick trip!

We had a great stay! Service was fantastic, room was clean, and breakfast was great! We did have some issues with the TV, and the wifi was a bit slow but no real issues. We were on the ground floor, on the very far edge away from the other guests, and heard very little commotion. Check in was fast and easy!
Stayed 1 night in Aug 2025