Note fondée sur 317 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 déc. 2023 sur Expedia
Pésimo servicio
Commentaires de Gestion de l’hôtel
17 déc. 2023 par VICTOR, Gestion de l’hôtel
We are deeply sorry to learn that your recent experience with our service did not meet your expectations. Please accept our sincere apologies for any inconvenience or frustration you may have encountered.Your satisfaction is of the utmost importance to us, and we would appreciate the opportunity to understand more about your specific concerns. If you are open to it, we would value the chance to discuss your experience in more detail to ensure we address any issues directly. Your feedback is crucial in helping us identify areas for improvement, and we want to assure you that we take your comments seriously.Please feel free to reach out to us ,so that we can discuss your experience further or address any specific issues you may have encountered. We genuinely value your patronage and hope to have the opportunity to regain your trust during your future visits.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to improve our service.
par un voyageur
Publié le 12 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 déc. 2023 par VICTOR, Gestion de l’hôtel
We are deeply sorry to learn that your recent experience with our service did not meet your expectations. Please accept our sincere apologies for any inconvenience or frustration you may have encountered.Your satisfaction is of the utmost importance to us, and we would appreciate the opportunity to understand more about your specific concerns. If you are open to it, we would value the chance to discuss your experience in more detail to ensure we address any issues directly. Your feedback is crucial in helping us identify areas for improvement, and we want to assure you that we take your comments seriously.Please feel free to reach out to us ,so that we can discuss your experience further or address any specific issues you may have encountered. We genuinely value your patronage and hope to have the opportunity to regain your trust during your future visits.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to improve our service.
par un voyageur
Nice but noisy guests
Publié le 7 oct. 2023 sur HotelsHotel was fine clean noisy guests sounded like a elephant on methamphetamines was staying above me and people around my room were coming and going all night long complained to the front desk person and the guy above lied and said he was sitting in the chair meditating this was at 3:30 am after being woken up the 2nd time.. ridiculous. People need to realize this is a hotel with guests you need to pace or walk around do it outside or the tollway is within walking distance.. 🤔 it's Saturday morning folks start the housekeeping a tad later people Wana sleep in especially when they didnt sleep well!!!! I won't be back!!
Commentaires de Gestion de l’hôtel
9 oct. 2023 par vic, Gestion de l’hôtel
We are very sorry about other guest behaiver and louness we try hard to control but some time they do not lesson.sorry please accept our apology, we will try our best next time.Thank you
par un voyageur
Publié le 4 oct. 2023 sur Expedia
No problem
Commentaires de Gestion de l’hôtel
5 oct. 2023 par VICTOR, Gestion de l’hôtel
WE GREATLY APPRECIATE YOUR BUSINESS.SEE YOU BACK SOON.THANK YOU FOR YOUR BUSINESS.VICTOR
par un voyageur
Publié le 14 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2023 par JACK, Gestion de l’hôtel
THANK YOU FOR YOUR RESPONSE.SEE YOU NEXT TIME
par un voyageur
Publié le 11 sept. 2023 sur Expedia
I left, and checked out
Commentaires de Gestion de l’hôtel
12 sept. 2023 par VIC, Gestion de l’hôtel
GUEST MAID RESERVATION ON LINE AND DID NOT DISCLOSE THEY HAD TWO CATS.HOTEL POLICY IS NO CATS.THANK YOU
par un voyageur
Publié le 26 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2023 par VICTOR, Gestion de l’hôtel
WE REALLY APPRECIATE YOUR BUSINESS. THANK YOU SEE YOU SOON.
par un voyageur
Publié le 5 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2023 par vic, Gestion de l’hôtel
Thank you very much for your business we apricated!
par un voyageur
Publié le 23 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2023 par vic, Gestion de l’hôtel
Guest wanted to cancel reservation 2hrs.priear to arrival, sorry our hotel cancelation policy 24 hrs. prier to arrival,excluded 3rd party reservation.
par un voyageur
Publié le 3 juill. 2023 sur Hotels
Great for lowest price around
Commentaires de Gestion de l’hôtel
15 juill. 2023 par vic, Gestion de l’hôtel
Thank you for your business
