Ratings based on 23 Guest Reviews
Hear it directly from our travellers
5.0 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 29, 2024 on Expedia
great location fun town
by A traveller
Posted Feb. 18, 2024 on Expedia
This is an expensive youth hostel! No front desk, no breakfast. Management is confrontational and offensive.
Comment from Hotel Management
Feb. 22, 2024 by Frank, Hotel Management
Dear Aaron. Thank you for visiting Engelberg, that always makes us very happy. We are sorry that you did not enjoy our service. Transparent communication is very important to us, which is why our self check-in guesthouse is well described before booking. Unfortunately, you expected a multi-star hotel and complained loudly in the lobby, which is why we offered you a free cancellation, which you did not want, which is why we are surprised by your renewed choleric comments.We are proud of our concept, which we disclose transparently before the booking, which you are welcome to experience but do not have to. With the app you can reach us 7/24h during your stay, so that the person on duty (there is always at least someone working in the house) can help you. Thanks to the concept that no employee is permanently sitting around underemployed at a reception, our rooms are cheaper than other houses in Engelberg. In addition, thanks to the freely available communal kitchens, you can save even more by cooking for yourself if you wish. We are happy to offer services such as extra cleaning, breakfast etc. at any time for an extra charge. Guests who want an all inclusive service experience will find many super nice hotels in Engelberg that offer this experience for the corresponding price. We very much hope that you will visit Engelberg again and find a suitable 4 or 5* hotel for you.
by A traveller
Posted Jan. 28, 2024 on Expedia
We stayed here for one weekend and found the place to be incredibly serene and convenient. Upon arrival we were greeted by a splendidly gracious host Alexander, he outlined the procedures and made us feel right at home. It was a short stay but every part of our experience was pleasant and positively memorable!
Comment from Hotel Management
Feb. 26, 2024 by Vukasin, Hotel Management
Thank you so much for taking your time to write a review! We hope to see you again in near future! Best regards!
by A traveller
Posted Dec. 21, 2023 on Expedia
The place is straight out of a Hallmark movie! The host was so kind and checked on us daily. The room was adorable with a balcony overlooking the street. There’s a Tea Room a few steps across the street with wonderful coffee and pastries. I can’t say enough wonderful things about our stay here.
by A traveller
Posted Dec. 10, 2023 on Expedia
You must stay here when visiting Engelberg. The hotel is great and the staff is even better! I’ve never felt so welcomed at a hotel in my entire life. They take the time to show you around the property prior to checking in and they truly make you feel like you’re a member of their family. The rooms are clean and have everything you need. They have a great common kitchen as well for those who want to stay in and cook. We could not have had a better stay! Thank you Mladan, Frank and team for your hospitality!!!
by A traveller
Posted Oct. 8, 2023 on Expedia
I must say it was an absolutely fantastic experience from start to finish. My room was impeccably clean, tastefully decorated, and equipped with all the amenities I needed for a comfortable stay. The bed was exceptionally comfortable, ensuring a great night's sleep after a long day of exploring the area. Furthermore, the hotel's attention to detail and commitment to cleanliness and safety during these challenging times were commendable. I felt completely at ease throughout my stay. The exceptional service, great accommodations, delicious dining, and prime location all combined to make it a memorable stay. I wholeheartedly recommend this hotel to anyone seeking a top-notch hospitality experience. I can't wait for my next visit!
Comment from Hotel Management
Oct. 11, 2023 by Vukasin, Hotel Management
We are over the moon after reading your review. Thank you so much for sharing your experience. We look forward to welcoming you again! :)
by A traveller
Posted Sep. 14, 2023 on Expedia
WiFi signal was excellent. Shared kitchen was superb. Staffs were friendly.
Comment from Hotel Management
Sep. 16, 2023 by Vukasin, Hotel Management
Thank you very much for taking your time to write a review, we really appreciate it! We are also very glad to see your positive feedback! Hope to see you again! Best regards!
by A traveller
Posted Aug. 24, 2023 on Expedia
My wife and I stayed here in August 2023. I can sum up our experience with one word: Perfect!
The PROS:
1) Mobile app check-in/electronic key/check-out/the ability to contact the host
2) The room was immaculate and wonderfully constructed... ample windows and power sources... it also featured a small refrigerator. The beds were comfortable and made even more so with their comforters
3) The common kitchen area was by far the nicest one we have encountered and had everything one could possibly think of for food preparation, cooking, and eating. It featured 1 CHF coffee (on the honor system), tea, and lots of cookies and the "cake of the day"
4) The hotel also features a restaurant (we did not avail) and judging by the number of people frequenting it, I suspect it was excellent.
5) There was a lovely lounge set aside specifically for adults and a large playroom set aside for children.
6) The location of the hotel was absolutely spectacular. Within easy walking distance to two grocery stores (Migros and Coop) and it was a stones throw from the train station. We easily walked to the Mt. Titlis gondola station, but there is a public bus that will take you there.
The CONS:
1) In the spirit of full disclosure, the bathroom shower is extremely tight and there is no tub. Neither bothered us in the least, but "large" individuals would not fare well with these accommodations. In fairness to the hotel, there may be other rooms that could accommodate large people.
2) Nothing else!!!
Comment from Hotel Management
Aug. 27, 2023 by Vukasin, Hotel Management
Thank you so much for taking your time to write such a detailed review. We really appreciate that and we hope we will have a chance to welcome you again soon. Best regards!
by A traveller
Posted Jul. 26, 2023 on Hotels
Nice hotel good location friendly reception
Comment from Hotel Management
Jul. 28, 2023 by Vukasin, Hotel Management
Many thanks for your review!
by A traveller
Posted Jul. 23, 2023 on Hotels
Comment from Hotel Management
Jul. 25, 2023 by Vukasin, Hotel Management
Many thanks for your review!
