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Mountain Inn & Suites

2.5 star property
Erwin guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Mountain Inn & Suites

Outdoor pool, pool umbrellas, sun loungers
Front of property
Lobby sitting area
Desk, blackout drapes, iron/ironing board, free WiFi
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2002 Temple Hill Rd, Erwin, TN, 37650
  • Place, Nolichucky River
    ‪3 min walk‬
  • Place, Unicoi County Hospital
    ‪6 min walk‬
  • Place, Erwin Linear Trail
    ‪8 min walk‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Jacuzzi)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking (Jacuzzi)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Honeymoon Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Erwin

In Erwin .Within a 10-minute walk of the hotel, you'll find Erwin Linear Trail and Nolichucky River. Also, Unicoi County Hospital is within half a mile (1 km) and Bend Island is within 2 miles (3 km).

What's nearby

  • Nolichucky River - 3 min walk - 0.3 km
  • Unicoi County Hospital - 6 min walk - 0.5 km
  • Erwin Linear Trail - 8 min walk - 0.7 km
  • Hatley Pointe Ski Resort - 25 min drive - 41.2 km
  • Bristol Motor Speedway - 39 min drive - 63.3 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Pal's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪The Red Fork - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Mountain Inn & Suites

Erwin guestrooms with free WiFi
Mountain Inn & Suites offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Mountain Inn & Suites. Free self parking is available.

This Erwin hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 4 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Built in 1998
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Mountain Inn & Suites offers 61 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Erwin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Breakfast included
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  • Free WiFi
  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Mountain Inn & Suites.

Property is also known as

Mountain Erwin
Mountain Inn Erwin
Mountain Inn & Suites Hotel
Mountain Inn & Suites Erwin
Mountain Inn & Suites Hotel Erwin

Reviews

Mountain Inn & Suites Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 161 out of 503 reviews
Rating 8 - Good. 181 out of 503 reviews
Rating 6 - Okay. 99 out of 503 reviews
Rating 4 - Poor. 42 out of 503 reviews
Rating 2 - Terrible. 20 out of 503 reviews

Reviews

6/10 Okay

LEE

Travelled with partner
Disliked: Amenities
Hotel was fine.. pool and hot tub unusable and nasty. old hotel but clean clean inside. trash all around the outside of the building. staff was nice
Stayed 1 night in Oct 2025

2/10 Terrible

James R

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay. The staff and accommodations were very nice. I’d stay here again,
Stayed 1 night in Aug 2025

4/10 Poor

Kristi

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub are closed! It said nothing about that online or in the emails. I get there was a flood but why not tell guests what to expect. We brought pool toys and planned our stay around the fact that you had a hot tub plus the pool. The reason we decided on this hotel entirely was closed with no knowledge to us, the guest. No money was offered back. The halls stink and the lady at the desk told me how lucky they are to even be open. So we as the guest were just the unlucky ones. I get it, and my heart goes out but a quick email to say the pool and hot tub were not open and could not even go outside to that area would have solved the problem.
Stayed 1 night in Aug 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering the flood they had in the fall things were pretty good. Pool and hot tub not running yet which we missed. beds were comfortable. Kitchen not fully functional so only continental breakfast available.
Stayed 2 nights in Aug 2025

2/10 Terrible

Eli

Stayed 1 night in Aug 2025

10/10 Excellent

WILLIAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A clean place

Very clean and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Rachel

Stayed 1 night in Jul 2025

4/10 Poor

Jack

Travelled with family
Disliked: Amenities, property conditions & facilities
The property does not presently live up to the posted pictures. The price paid was pretentiously exorbitant for the experience. As it turned out, the pool was drained, the fitness center was in shambles, and when you follow the signs to "vending," on the first and third floors only, you can get ice, but no snacks or drinks. One would imagine that last item not to be a problem, except that when arriving late, the shell station next door was not open, so forget having any type of a bottle of hydration. These rooms should be priced around $65/night while the ammenities are not functioning, rather than the ridiculous amount I paid. We decided to depart early.
Stayed 2 nights in Jul 2025

10/10 Excellent

Levi

Business traveller
Liked: Amenities, property conditions & facilities
Was great
Stayed 1 night in Jun 2025

2/10 Terrible

Hillary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room a/c didn't work. Finally after sweating for hours, I asked about a fan and got moved to the highest floor where once again the air wasnt working. It wad absolutely miserable. The night staff was awful and had to wait until they finished their cigarettes before they would tend to the desk. 10/10 don't recommend.
Stayed 1 night in Jun 2025

2/10 Terrible

MICHELLE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact staff changed our room from a bed that had dirty sheets however beds have springs that poke into your back Outdated rooms ,no air conditiining in halls /common areas,no hot breakfast,what was offered was not edible/smashed bread ,plain cereal flakes old milk.No soap in public restrooms.No hot water in our private bathroom sink ,smelled mildewy in hotel ,paint chipping from ceilings No microwave to cook own food so must travel to eat.No pool/jacuzzi or workout room as stated on hotel site.The area was hit hard from the hurricane last year but this hotel structure withstood it well !! Needs new beds and Update All amenities/rooms/ac. NOT worth the price and risky to people with asthma which my husband has.
Stayed 3 nights in Jun 2025

6/10 Okay

randy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Julie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Direct tv did not work
Stayed 1 night in Jun 2025

10/10 Excellent

Mazariego

Stayed 1 night in Sep 2024

6/10 Okay

Rachel

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain Inn & Suites is a nice little hotel in Erwin TN. The same Erwin TN that just got wiped out from hurricane Helene flooding. Hotels.com refuse to give me a refund even though they have received photos of the entire hotel in shambles with nothing but piles of debris all around it. They are not and were not open. I could not call the hotel and reschedule. But Hotels.com says they cannot refund me even though the hotel was closed and halfway underwater. Hotels.com is a complete scam. I would 100% recommend staying at this hotel should they reopen. But definitely do not book through Hotels.com
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, amenities
Not bad.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small town hotel with great staff and great community. They go above and beyond to make the customers stay as smooth as possible
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our water faucet did not work well. Other than that, it was pretty enjoyable. We were surprised at how quiet it was.
Stayed 2 nights in Sep 2024

8/10 Good

Kristin

Our bed was HARD not just firm, but hard. I know that’s a personal preference but made for a rough 2 nights. The room had drywall cut out to access bathroom plumbing (I’m guessing) it was in place but unfinished. The entire hotel smelled like a musty, moldy basement. Wasn’t the worst experience but have stayed in better. Mediocre at best.
Stayed 2 nights in Sep 2024

6/10 Okay

Terry

Travelled with family
Liked: Cleanliness, staff & service
Only one microwave in hallway by elevator and out of order ice machine for entire floor. Totally unacceptable in ky opinion and enough of an imposition that would never consider staying here again regardless of condition in rest of hotel. Needs updating in regards to room amenities.
Stayed 1 night in Aug 2024

6/10 Okay

keith

Liked: Staff & service
1
Stayed 2 nights in Aug 2024