Note fondée sur 725 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juill. 2019 sur Hotels
par un voyageur
Good value! Skip restaurant!
Publié le 3 mars 2024 sur HotelsOverall, good experience!
Stayed in building 102. It needs renovation, badly!!!
But, it was a good value!
Hot springs, pools, and hot tub were nice.
Nice activities.
SKIP the restaurant! Bring your own food or buy from the activity center (go early!).
Commentaires de Gestion de l’hôtel
3 mars 2024 par Austin, Gestion de l’hôtel
Thank you for your feedback, we will continue to work towards improving our restaurant quality.
par un voyageur
Publié le 2 mars 2024 sur Hotels
We had a lovely time at the resort. The staff was very nice and accommodating. The activities were numerous and unique. Ultimately, we'd stay there again.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Austin, Gestion de l’hôtel
Thank you! We apreciate your feedback.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Hot springs are amazing, main building and restaurant very nice, but all facilities need more maintenance. Everything overpriced. Also lots of kids and families are disappointed that there is not option for kids to get into the hot springs, at least for teenagers, separated pool outside would be great, They can be quiet if they are asked to. And there is enough space to make it work.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Austin, Gestion de l’hôtel
Hello, unfortunately our decision to not allow anyone under 18 in the hot springs is based on Alaska state law. Due to the unfiltered nature of the water, the temperature, and the excess of minerals, our hot spring has been deemed potentially harmful to youths. Therefore, we cannot permit anyone unable to legally sign a waiver, per Alaska statutes. Thank you.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
The rooms were noisy due to other guests in the room above us
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Nicolle, Gestion de l’hôtel
We're sorry to hear you had noisy neighbors! Please feel free to let us know and we can help you move rooms or remind them about quiet times.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
par un voyageur
Publié le 6 févr. 2024 sur Hotels
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Really enjoyed the experience of the Hot Springs in the winter. Staff were helpful and courteous.
Did not like the Ice Museum. Felt a bit pricey for what you got. Enjoyed the Geothermal Energy tour (which was free) much better. I will definitely return!
par un voyageur de Battle Ground
Publié le 1 févr. 2024 sur Expedia
par un voyageur
Publié le 29 janv. 2024 sur Hotels
