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Chena Hot Springs Resort

2.5 star property
Hotel near Chena Hot Springs in Fairbanks

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Photo gallery for Chena Hot Springs Resort

Property amenity
Forget-me-not Cabin (No Bathroom) | Extra beds
Exterior
Property amenity
Standard Cabin, 1 King Bed (No Bathroom) | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
  • Place, Chena Hot Springs
    ‪1 min walk‬
  • Place, Aurora Ice Museum
    ‪3 min walk‬
  • Place, Tors Trailhead
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Moose Lodge)

Room, 2 Queen Beds (Moose Lodge)

Room, 2 Queen Beds (Moose Lodge)

8.2 out of 10
Very good
(36 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

7.2 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

About the area

Fairbanks

In Fairbanks .Steps from the hotel, you'll find Chena Hot Springs and Aurora Ice Museum.

What's nearby

  • Chena Hot Springs - 1 min walk - 0.2 km
  • Aurora Ice Museum - 3 min walk - 0.3 km
  • Angel Rocks Trailhead - 11 min drive - 17.5 km
  • Tors Trailhead - 21 min drive - 34.8 km

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

Restaurants

  • ‪Chena Hot Springs Resort Restaurant - ‬2 min walk
  • ‪Angel Creek Lodge - ‬9 min drive
  • ‪Paxson Lodge - ‬2 min walk

About this property

Chena Hot Springs Resort

Hotel near Chena Hot Springs in Fairbanks
Chena Hot Springs Resort offers its guests an indoor pool and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. Spa services, a terrace, and a vending machine are also featured at Chena Hot Springs Resort. Self parking is free.

This Fairbanks hotel is smoke free.

  • 80 guestrooms or units
  • Poolside lounge chairs
  • Ski equipment rentals
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chena Hot Springs Resort offers 80 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. This Fairbanks hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Lobby
Aurora Villa
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 102 reviews
Aurora Villa

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, JCB International, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 11:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Chena Hot Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 116 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel looks old. Bathtub has a broken faucet that is terribly hard to turn off. No fridge in the room. The room is clean and they kept windows open whenever they can so the air is fresh inside. Parking is hard to find especially during the weekend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Amenities
The hot springs are great
Stayed 1 night in Sep 2025

6/10 Okay

David

Walkways need lighting
Stayed 1 night in Sep 2025

6/10 Okay

Ming Han

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was alright. Has limited activities around. Wish there were more regular shuttles to surrounding hiking trails and tk the city.
Stayed 2 nights in Sep 2025

8/10 Good

Scott

Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking area was safe and there was plenty of parking, breakfast was delicious and the facilities well maintain.
Stayed 1 night in Sep 2025

4/10 Poor

Vaibhav

Stayed 1 night in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highway ends at the Chena Hot Springs Resort. The historic resort has a number of unique "landscaping" items like vintage cars and airplanes, but the key magnet to the resort is the outdoor natural hot springs!
Stayed 1 night in Sep 2025

8/10 Good

Amy

Travelled with partner
Liked: Staff & service, amenities
We stayed at the moose lodge. The room itselfnis ok, the downfall is the rooms are so hot even with the window open all night and it was in the low to mid 50s ..so the room should have cooled down. The hot springs, hot tub, and pool were nice. There are locker and showers available for use. The viewing area for the northern lights is a good area also. We didnt get much of a show but we did see a little glimpse. Also, while out walking we saw a moose. This is a great area to visit.
Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service

so much missed potential

I wanted to like this place more. the good was the hot springs, the pool/hot tubs, and the place on the hill to walk up to view the northern lights. every one on the pools was friendly and easy going. the bad, for the money spent to stay here, a place is only as good as it's clients and in 2 minutes of turning my back, a thief took my Fitbit from the changing room. I could ping it in the locker room, so I know it was taken deliberately. i hate thieves. the only things I'd change is putting some serious money into updating the rooms and facilities. also, be prepared as every thing outside of the hot springs is a la carte and not cheap..
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Staff & service, property conditions & facilities
Always a wait for meals Had to drive Fairbanks several times because 2 hr wait
Stayed 6 nights in Sep 2025

8/10 Good

Denis

Liked: Staff & service
Disliked: Cleanliness

Needs some work and attention to detail

Staff was excellent! Buildings are dated and the heat is almost agregious! The heat in building 102 was so high that even opening a window in 30° weather did little to temper it. The floor of our room was filthy. I understand it's "rustic" these days but the floor hadn't even been swept. There was dirt, leaves, rock and even pull from a previous tennent.
Stayed 4 nights in Sep 2025

6/10 Okay

Abegail

Disliked: Cleanliness, staff & service, property conditions & facilities
The hot spring is the main highlight of the resort. We enjoyed the flower garden as well. The rooms were outdated without microwave. They are still using small containers for toiletries which are not eco friendly.
Stayed 1 night in Sep 2025

2/10 Terrible

DONALD

Disliked: Cleanliness, property conditions & facilities
not clean and all rooms need updated, no air conditioner
Stayed 1 night in Jul 2025

4/10 Poor

GREGG

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chena Hot Springs "Resort" is more like a tired motel. We had 4 adults booked in 2 separate rooms. The rooms were OK, but not completely cleaned. The stairs and hallways were dirty. The WORST part was the restaurant. It does not take reservations. The hotel was apparently fully booked. We went to dinner at 7:30 PM and told there would be a 2-1/2 hour wait! The hotel obviously knows how many guests they have and probably a very good idea about dinner guests. After half an hour, exploring their "snack bar", we returned to the restaurant and were able to order take out sandwiches which we had at 9:00 PM. I would not stay at Chena Hot Springs Resort again.
Stayed 1 night in Sep 2025

10/10 Excellent

Hyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방도 깨끗하고 온천이 좋았습니다
Stayed 1 night in Sep 2025

4/10 Poor

Peijuan

Disliked: Cleanliness, property conditions & facilities
resort restaurant as well other facilities needs update
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The activities are all on site. Hotel guest gets fees access to the hot spring but it would be nice to get free access to the locker too.
Stayed 2 nights in Sep 2025

6/10 Okay

Bonnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was supposed to be ready and it still had dirty sheets and towels from the previous guest. Room temp could not be controlled the room was uncomfortably hot.The restaurant and staff were great
Stayed 2 nights in Sep 2025

6/10 Okay

Connie, Felton

Travelled with family
Rustic, gave sense of camping. Didnt like that the hotel crew seemed overwhelmed. We were given room tgat had nit been cleaned from previous users. Was promised a 60$ per night x 3night discount for inconvenience. Didnt get it.
Stayed 3 nights in Sep 2025

8/10 Good

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Filip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

LEBANE

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

8/10 Good

Ronele, North Port

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hot springs were great. The Ice Museum was good. Their prices have increased from their website. If dining in the main restaurant, get there early. The line was ridiculously long and expensive! For quick food try the activity center. We did get to see the Northern Lights. And one more thing, the thermostat in your room DOES work!
Stayed 2 nights in Sep 2025