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Hotel Neos Matala

2.0 star property
Hotel perfectly located for exploring Faistos

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Photo gallery for Hotel Neos Matala

Seasonal outdoor pool, pool umbrellas, sun loungers
In-room safe, individually decorated, blackout drapes
Free daily buffet breakfast
Shower, hair dryer, towels
Bar (on property)
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Mainroad, Matala, Faistos, Crete Island, 70200
  • Popular LocationBeach of Matala7 min walk
  • Popular LocationCaves of Matala1 min drive
  • Popular LocationRed Beach4 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)64 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

In-room safe, individually decorated, blackout drapes

Single Room

10/10 Exceptional
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

In-room safe, individually decorated, blackout drapes

Standard Room

10/10 Exceptional
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Matala

Oceanside stay.You'll find Beach of Matala and Roman Caves within a 15-minute walk of this Faistos hotel. Red Beach and Komos Beach are also within 3 miles (5 km).

What's nearby

  • Beach of Matala - 7 min walk
  • Caves of Matala - 1 min drive
  • Red Beach - 4 min drive
  • Komos Beach - 4 min drive
  • Matala Caves - 12 min drive

Restaurants

  • 365 ALL DAY Restaurant - 7 min walk
  • Plaka Seafood Restaurant - 11 min walk
  • Port Side Matala - 11 min walk
  • Scala - 12 min walk
  • Boho - 10 min walk

About this property

Hotel Neos Matala

Hotel perfectly located for exploring Faistos
There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A seasonal outdoor pool, a library, and a terrace are also featured at Hotel Neos Matala. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Neos Matala was completed in March 2019.

Smoking is allowed in designated areas at this Faistos hotel.

  • 1 building
  • 19 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hotel Neos Matala offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies. Each accommodation is individually decorated. LED televisions come with satellite channels.

Bathrooms include showers. This Faistos hotel provides complimentary wireless Internet access. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Languages

English, German

Property amenities

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 8:30 AM–10 AM
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Bathroom emergency pull cord

Room amenities

Entertainment

  • LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 1)
  • Air conditioning fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. Contactless check-out is available.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Neos
Hotel Neos Matala
Neos Hotel
Neos Matala
Hotel Neos Matala Faistos
Neos Matala Faistos
Hotel Neos Matala Hotel
Hotel Neos Matala Faistos
Hotel Neos Matala Hotel Faistos

Hotel Neos Matala Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 43 reviews" "
Rating 8 - Good. 16 out of 43 reviews" "
Rating 6 - Okay. 10 out of 43 reviews" "
Rating 4 - Poor. 4 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive proprietors. Convenient location a short walk from Matala.
Stayed 1 night in May 2022

10/10 Excellent

Laura Dalle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay at this hotel. The position is great and the rooms have everything you need. The staff is very friendly and the check in time is flexible according to your needs, which is very helpful. Also, it's perfect for you if you like cats!
Stayed 3 nights in Aug 2021

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old school bohemian charm in Matala
A very comfortable, slightly quirky, original and welcoming stay at an independent hotel with some original charm! It’s not super slick but it is cute and comfy and charming in an old school hippy Matala style and I liked it.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service
Conveniently located
Small but comfortable room with attached balcony/patio a short walk to main beach and plaza. Friendly, efficient staff. Plenty of shaded seating by the pool. Breakfast is adequate but underwhelming. Parking is on site. Smoking is evidently allowed in all rooms.
Stayed 3 nights in Aug 2017

10/10 Excellent

Julian, bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
This hotel is a basic hotel but every thing works, its clean, staff a really friendly, pool is good, bed comfortable, air con good and a decent breakfast.

10/10 Excellent

Berit

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
We had a very nice stay at this beautiful hotel. We had a very nice and clean room, the breakfast is very good, the swimming pool is very nice and the location is great, the owners are very friendly and helpful. We would like to come back to this hotel again.
Stayed 8 nights in Jun 2023

10/10 Excellent

Leif Rohde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simpelt og rigtigt græsk hotel
Simpelt og rigtigt græsk hotel med utroligt venligt tysk værtspar. Servicen stopper ikke. Der er morgenmad med i prisen og AC kan lejes for 5Euro pr døgn (anbefales) fordi der er myg.
Stayed 7 nights in Aug 2022

4/10 Poor

Anita

Stayed 2 nights in May 2022

6/10 Okay

Anton

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
schöne Unterkunft-ein wenig in die Jahre gekommen
Gut angekommen, gute, ruhige Lage am Ortsrand, nette Gastgeber und gutes Frühstück. Ausgangspunkt für tolle Ausflüge, hilfreiche Unterstützung. Strand besser nicht im Ort nutzen - es gibt viele schönere rundherum.
Stayed 2 nights in Oct 2021