Note fondée sur 531 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mai 2024
We had no hot water. The water was lukewarm at best, The desk attendant did not acknowledge our comment about the water temperature!
Commentaires de Gestion de l’hôtel
4 mai 2024 par Manager, Gestion de l’hôtel
Hello Dena, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us and will be shared with the team for review. Should you have any further concerns, please feel free to reach out to our management team for further assistance.
par un voyageur
Publié le 14 avr. 2024
Commentaires de Gestion de l’hôtel
4 mai 2024 par Manager, Gestion de l’hôtel
Hello Jansen,We're delighted to hear you enjoyed your stay with us! We look forward to welcoming you back in the near future. Feel free to reach out to us with any further feedback.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Hello Hope,We are thrilled to hear that you had a fantastic experience during your stay with us! Please feel free to reach out if you have any further comments or suggestions to share.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Breakfast is served too late to eat before work. No elevator. No path to neighboring convienent store. No indoor pool. No hot tub. Washing machine broken.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Hello Priscilla, We appreciate your feedback and apologize for any inconvenience caused during your stay. We value your comments and will use them to enhance the guest experience. Our team is here to assist with any future inquiries or feedback to ensure a more comfortable stay next time.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
We were very impressed. Just a few touch ups needed with paint and more lighting in the rooms. Other than that it was great. Bed was very nice!
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Hello MrsMary,Thank you for sharing your feedback with us. We're glad to hear you were impressed with your stay and found the bed comfortable. Your comments regarding paint touch-ups and room lighting have been noted for our continual improvement efforts. We appreciate your insights on how we can enhance our guests' experience.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Great experience but seen understaffed. The personnel, when seen, was terrific.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Hello mary, We appreciate your positive feedback on our team members' service and will take your staffing concerns into consideration for future improvements. Thank you for highlighting the terrific service you received during your stay.
par un voyageur
A little care for veterans appreciated.
Publié le 10 févr. 2024 sur HotelsAs a veteran with back problems, I always request a first floor room. At check in I was given a second floor room. I ask if a first floor room was available. I was told a room was available on the first floor for an additional charge since it had two beds.
So I carried my bags up the steps to the second floor.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We regret to hear about your experience and appreciate your feedback. We strive to accommodate our guests' requests and will address this issue with our team for improvement. Your comfort and satisfaction are important to us, and we hope you will consider staying with us again in the future.
par un voyageur
Publié le 10 févr. 2024 sur Expedia
nothing about the hotels where bad the service from Expedia was absolutely the worst customer service I have ever been given from any company. we where left with no where to stay and had to sleep in our vehicle and they could not careless. mind you this was due to no fault of our own. absolutely disgusted
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Hello Ashley, We regret to hear about your disappointing experience with the booking service. We recommend reaching out directly to Expedia's customer service for further assistance and resolution. Your comfort and satisfaction are important to us, and we hope this matter can be resolved promptly.
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Hello laci,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel. Our team works hard to ensure all guests have a wonderful experience. If you have any further comments or suggestions, please feel free to reach out to our management team for future improvements. We look forward to welcoming you back soon.
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Hello Phillip,We are happy to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon.
