Ratings based on 705 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Bloomfield
Posted Mar. 23, 2024
Comment from Hotel Management
Apr. 3, 2024 by Dawn, Hotel Management
Dear Tammy,We appreciate your business and we hope that you enjoyed your stay with us.Have a wonderful day!Dawn HowardGM
by A traveller
Posted Mar. 17, 2024 on Expedia
It was a very nice place but there were a lot of very noisy kids the weekend I was there with my family and they were pretty obnoxious..
Comment from Hotel Management
Mar. 20, 2024 by Dawn, Hotel Management
Dear James,I certainly understand your frustration with noise and commotion during your recent visit. We do our best to enforce hotel and quiet policies because we know that rest and relaxation is important. We value all of our guests and we strive to make each person feel respected and comfortable.I apologize that your experience was dampened by others' behavior.Thank you for your feedback.We hope to have another chance to host you and your family in the future.Sincerely,Dawn HowardGM
by A traveller
Posted Mar. 16, 2024 on Hotels
Comment from Hotel Management
Mar. 20, 2024 by Dawn, Hotel Management
Dear Marvin,Love the picture!Thank you for taking the time to review your recent stay with us.We are so happy that you enjoyed your visit.Please consider staying with us again in your future travels.Have a wonderful day!Dawn HowardGM
by A traveller
Posted Mar. 11, 2024 on Expedia
We loved the location! Centrally located to so many places. Room was spacious, beds were comfortable, and breakfast was delicious and well kept.
The pool and hot tub could have been a little cleaner.
Comment from Hotel Management
Mar. 20, 2024 by Dawn, Hotel Management
Dear Jenaivive,Thank you for taking the time to give us feedback on your recent visit.We are happy that you enjoyed your stay and felt comfortable and cared for.I am very sorry that the pool area was not up to standards. I will definitely have our maintenance team give some extra attention to that area.We hope to have another opportunity to host you in the future.Sincerely,Dawn HowardGM
by A traveller
Posted Mar. 11, 2024 on Hotels
Comment from Hotel Management
Mar. 20, 2024 by Dawn, Hotel Management
Dear Guest,Thank you for visiting our hotel.We hope that you enjoyed your visit and will come back and see us again!Dawn HowardGM
by A traveller
Just what I was looking for.
Posted Mar. 7, 2024 on HotelsI wanted a place to stay that was friendly but not intrusive; close to major highways but not overly noisy and hard to navigate. The staff were very helpful and I was greeted with all the necessary info about where things are right away so I didn't need to ask later. Very kind and helpful. I would recommend this hotel.
Comment from Hotel Management
Mar. 20, 2024 by Dawn, Hotel Management
Dear Krystol,Thank you for your encouraging feedback.It is always wonderful to hear when our guests are happy!We hope to see you again in your future travels.Kind Regards,Dawn HowardGM
by A traveller
Posted Mar. 2, 2024 on Hotels
Staff was friendly, rooms were clean, nice pool and hot tub. Would stay again
Comment from Hotel Management
Mar. 20, 2024 by Dawn, Hotel Management
Dear Kelly,Thank you for taking the time to review your recent stay with us.We are so happy that you enjoyed your visit.It was a pleasure hosting you and we look forward to seeing you again!Sincerely,Dawn HowardGM
by A traveller
Posted Feb. 29, 2024 on Hotels
by A traveller
Pool closed
Posted Feb. 26, 2024 on HotelsWent for a softball tournament. Unfortunately, apparently there was a roof leak and they had to close the pool area. This was disappointing because the girls look forward to hanging/swimming in pool area. Would be great to receive some kind of partial refund, only because this was one of the reason we stayed at this hotel.
Comment from Hotel Management
Feb. 27, 2024 by Dawn, Hotel Management
Dear Jamie,Thank you for your feedback.I apologize for the disappointment of the pool closure.Unfortunately, it was something unexpected, however, I am disappointed that it wasn't correctly handled by the guest service agent who checked you in.I know the pool is very important to our guests and we are working hard to get it back up and functioning safely.Thank you for your patience.I hope that we will have another opportunity to host you in the future.Dawn HowardGM
by A traveller
Posted Feb. 22, 2024 on Expedia
The beds are very uncomfortable; they are hard.
Everything else was great including staff
Comment from Hotel Management
Feb. 27, 2024 by Dawn, Hotel Management
Dear Shane,I am very sorry that the beds were uncomfortable for you.We appreciate your feedback as it helps us to know what our guests are experiencing.Thank you for staying with us and I will share your compliments with my staff.We hope to see you again!Dawn HowardGM
