Ratings based on 263 Guest Reviews
Hear it directly from our travellers
2.3 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 4, 2024 on Expedia
It was like a nightmare, Felt like I could be attacked at any moment
Comment from Hotel Management
Mar. 11, 2024 by Brand Experience Team, Hotel Management
Hi Anthony,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
by A traveller
Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A traveller
Posted Dec. 20, 2023 on Expedia
by A traveller
Posted Dec. 3, 2023 on Expedia
The gentleman at the front desk, Rodney was the only positive experience. He was sincere in his apology. I had 2 wait 2 & a half hrs to get a rm. Only positive thing i experienced was the good conversation while i waited 4 rm.
Comment from Hotel Management
Dec. 7, 2023 by Brand Experience Team, Hotel Management
Hi Ovel,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A traveller
Posted Dec. 2, 2023 on Expedia
I waited for almost an hour there were no rooms and the room we got had no tv so they had to give me q diacount
by A traveller
Posted Nov. 25, 2023 on Expedia
It was very noisy, strange people knocking on your door, had to take own dirty towels to the office to get clean ones just all around poor
Comment from Hotel Management
Nov. 30, 2023 by Brand Experience Team, Hotel Management
Hi Ebony,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
by A traveller
Posted Nov. 24, 2023 on Expedia
Staff was good but my room was riddled with roaches
Comment from Hotel Management
Nov. 30, 2023 by Brand Experience Team, Hotel Management
Hi Tyrone,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6
by A traveller
Posted Nov. 17, 2023 on Hotels
Cockroaches and dirty floors in my room. Guests were banging on my door at 2AM.
Comment from Hotel Management
Nov. 28, 2023 by Nancy Y., Hotel Management
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6
by A traveller
Posted Nov. 2, 2023 on Expedia
by A traveller
Posted Oct. 26, 2023 on Hotels
