Note fondée sur 255 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Stéphane
Publié le 27 sept. 2017 sur Hotels
par un voyageur
Publié le 24 août 2013 sur Hotels
J'attendais autre chose de l'enseigne Mariott. Papier qui,se décolle dans la salle de bain, fond de baignoire rouillée...
par un voyageur
Publié le 3 mars 2024 sur Hotels
Too many things were out of order/in poor condition-pool, hot tub, 2 dryers, and the table in my room
Staff was super nice
par un voyageur
Great hotel good location.
Publié le 22 janv. 2024 sur HotelsVery good. Would stay here again. Clean and very comfortable beds. Nice breakfast.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par AGM, Gestion de l’hôtel
Good day, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a very good stay and found our hotel clean with very comfortable beds. Providing a comfortable and welcoming environment is a top priority, and we're delighted that we met your expectations.It's great to know that you enjoyed our breakfast offerings. A good breakfast is a wonderful way to start the day, and we're pleased it added to the overall quality of your stay.We appreciate your kind words and look forward to welcoming you back on your next visit. If there's anything specific you enjoyed or any additional ways we can enhance your future stays, please feel free to let us know.Warm regards,AGM
par un voyageur
Publié le 15 janv. 2024 sur Expedia
Requested room with fireplace - didn’t work. Mattress was extremely uncomfortable. Couch was extremely uncomfortable. Could have used an ottoman for the couch to relax while watching television and “ unlit” fireplace. HVAC was loud when AC/heat kicked on. Views from windows were of Sam’s Club parking lot and backside of another hotel. Overall, served its purpose but nothing to rave over.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par AGM, Gestion de l’hôtel
Good day,Thank you for taking the time to share your thoughts with us. We genuinely appreciate your feedback, and we apologize for the challenges you encountered during your stay.We're sorry to hear that the fireplace in your room wasn't functional, and we understand the disappointment this may have caused. Our maintenance team will investigate and address this issue promptly to ensure it doesn't occur in the future.We also regret that you found the mattress and couch uncomfortable. Your comfort is our priority, and we will look into these matters to identify opportunities for improvement.Your suggestion regarding an ottoman for the couch is valuable, and we will consider this as we continually strive to enhance our guests' experience.We apologize for any disturbance caused by the HVAC system, and we will investigate ways to minimize noise associated with AC/heat cycles.We understand the importance of room views, and we regret that the scenery did not meet your expectations. We appreciate your feedback on this matter.While we are pleased to hear that our hotel served its purpose, we want to ensure that your future stays surpass your expectations. Please reach out to us directly so that we can address your concerns and make amends.Thank you for bringing these matters to our attention.Stay safe!
par un voyageur
Publié le 11 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 janv. 2024 par AGM, Gestion de l’hôtel
Good day, Thank you for the great score! Have a safe trip and take care, see you soon.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
par un voyageur
Publié le 26 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 janv. 2024 par AGM, Gestion de l’hôtel
Good day, We value our guests comments and look forward to making our hotel better everyday. We would like to know what we could have done to make your stay better. Thank you for traveling with Marriott. Take care and stay safe.
par un voyageur
Publié le 24 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 déc. 2023 par AGM, Gestion de l’hôtel
Merry Christmas, Thank you for the great review! We are so happy we met your needs this trip. Please let us know if you need any assistance with your next trip to Fayetteville, NC. Take care and stay safe.
par un voyageur
Publié le 3 nov. 2023 sur Hotels
