Note fondée sur 51 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
93 % des clients le recommandent
4,3 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur de Quebec que.

Publié le 14 févr. 2020 sur Expedia
Proximité des pistes de ski ,garage au sous-sol pour l’auto, Restaurant,bar, dans le même bâtiment.
Commentaires de Gestion de l’hôtel
18 févr. 2020 par R, Gestion de l’hôtel
Thanks
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 mars 2020 sur Hotels
5 sur 5
par un voyageur

Publié le 13 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2020 par R, Gestion de l’hôtel
Thank you!
4 sur 5
par un voyageur

Publié le 17 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
18 févr. 2020 par R, Gestion de l’hôtel
Thanks
3 sur 5
par un voyageur de Calgary

Publié le 4 févr. 2020 sur Expedia
The actual condo is quite nice and well appointed. But the building turns into a party building on the weekends and beer cans are thrown all over the hot tub area. There was a loud beer chugging party going on above our condo on Saturday afternoon. I think weekdays might be family friendly but weekends certainly are not. We had the power go out on Saturday during our stay which was unfortunate but there isn't a single flashlight in the condo. When it was approaching night time (after over 5 hours of the power being out) we decided to leave as our children would have been scared and if we were to stay without power we would have had to drive to Sparwood to get flashlights and supplies. Management didn't bother to ask how we were doing without power and when we asked for a refund after our holiday was cut short they simply said it was not possible. We wouldn't recommend this place if you have children because of the party atmosphere. It is much cheaper than renting a condo in timberline from Fernie Lodging Company but I think that for the communication and experience it is still not worth the savings.
Commentaires de Gestion de l’hôtel
18 févr. 2020 par R, Gestion de l’hôtel
We are sorry that the power went out in Fernie during your stay. It came on later in the day.
4 sur 5
par un voyageur de Medicine Hat, Alberta

Publié le 4 févr. 2020 sur Expedia
The property was clean and it was in a good location.
Commentaires de Gestion de l’hôtel
18 févr. 2020 par R, Gestion de l’hôtel
Thanks
2 sur 5
par un voyageur de Calgary

Publié le 24 janv. 2020 sur Expedia
No TV cable box No coffee maker and no tea or coffee
Commentaires de Gestion de l’hôtel
28 janv. 2020 par R, Gestion de l’hôtel
Amenities vary for each room type and are as indicated. All rooms have cable tv.
2 sur 5
par un voyageur

Publié le 18 janv. 2020 sur Hotels
Hot tub was not open for one day, had to go elsewhere after a long trip. Next day the lock got broken and we could not get into the room, waiting for a service close to an hour. After maintenance came in and still did not solve the problem, we have to leave in our sweaty clothes ( after a day of skiing) to wait till it fixed. Kind of ruined the whole day...
Commentaires de Gestion de l’hôtel
22 janv. 2020 par R, Gestion de l’hôtel
We are sorry that the lock malfunctioned. There were 3 other hot tubs that were open that you could have accessed within meters of your room.R
5 sur 5
par un voyageur

Publié le 9 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
10 janv. 2020 par R, Gestion de l’hôtel
Thanks
5 sur 5
par un voyageur

Publié le 18 nov. 2019 sur Expedia
Clean convenient. Easy in and out no problems great place
Commentaires de Gestion de l’hôtel
18 nov. 2019 par S, Gestion de l’hôtel
Thank you for your feedback.