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SureStay Hotel By Best Western Fernley

2.5 star property
Enjoy the free parking at this Fernley hotel

Choose dates to view prices

Photo gallery for SureStay Hotel By Best Western Fernley

Business centre
Exterior
Seasonal outdoor pool
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk

Explore the area

View in a map
1405 Newlands Drive East, Fernley, NV, 89408
  • Place, The Silverado Casino
    ‪2 min walk‬
  • Place, Millennium Park
    ‪4 min drive‬
  • Place, Grand Sierra Resort Casino
    ‪35 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the area

Fernley

In Fernley .You'll be within half a mile (1 km) of The Silverado Casino and 2 miles (3 km) of Millennium Park with a stay here. Also, Green Valley Park is within 3 miles (5 km) and Truckee River is within 6 miles (10 km).

What's nearby

  • The Silverado Casino - 2 min walk - 0.2 km
  • Millennium Park - 4 min drive - 2.6 km
  • Fernley 95A Speedway - 10 min drive - 13.5 km
  • Tesla Gigafactory - 24 min drive - 39.6 km
  • Grand Sierra Resort Casino - 35 min drive - 67.9 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 39 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Wendy's - ‬5 min drive

About this property

SureStay Hotel By Best Western Fernley

Enjoy the free parking at this Fernley hotel
SureStay Hotel By Best Western Fernley offers its guests a hot tub and a seasonal outdoor pool. WiFi is free in public spaces. Free breakfast is served. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly SureStay Hotel By Best Western Fernley. Self parking is free.

This Fernley hotel is smoke free.

  • 66 guestrooms or units
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • No smoking on site
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Byron, EVANSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here multiple times. Always good. Very friendly staff.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Shower handle not working normally

It would have been nice to have been informed when we checked in that you have to pretty much pull the shower handle out to where you feel like it would break to use it in room 102. We weren't able to take a shower, because we couldn't get it to work and we were afraid of breaking it. We mentioned it the gal at the front desk, who told us what we needed to do to get it to work. It was too late for us, we were checking out shortly after breakfast as we had a long journey still ahead of us. They need to inform all their front desk people to mention the shower in that room, so that doesn't happen to anyone else.
Stayed 1 night in Aug 2025

4/10 Poor

Claire

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was fine but overall the room was not very clean. 😬
Stayed 2 nights in Aug 2025

10/10 Excellent

Evan

Stayed 4 nights in Aug 2025

8/10 Good

MartyAnn

Travelled with family
Liked: Staff & service
Staff was helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Aug 2025

8/10 Good

Jennifer

Stayed 1 night in Jul 2025

4/10 Poor

Don R

Stayed 1 night in Jul 2025

10/10 Excellent

Kathy R

Stayed 1 night in Jul 2025

6/10 Okay

chuck

Disliked: Staff & service

can't change anything after check-in !!!!!!

had knee trouble walking up stair, request change to first floor, they just kept saying they were full, the atitude is just unacceptable.
Stayed 10 nights in Jul 2025

4/10 Poor

Tom

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Inna

Stayed 1 night in Jul 2025

4/10 Poor

CHRISTINE, WEST JORDAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room, clean bathroom. Bed was comfortable. Great staff. Easy parking right by our room. Easy check in. Lots of great breakfast options! Would stay again!
Stayed 1 night in Jul 2025

6/10 Okay

Joel

Stayed 1 night in Jul 2025

10/10 Excellent

Tannah, Rio Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the employees stood out her name was candy. She was super nice very helpful. Very respectful if me and my family come back to stay honestly would be mostly because of her. We really really did have a good stay thank you so much and I can see you’re like a one woman army in the morning. Thank you.
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for us
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

8/10 Good

MartyAnn

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Relatively quiet. Desk clerks were very nice. Housekeeping didn’t come back once they passed the room. Ice machine—needs a second one for 2nd floor & the one on the main level needs updated makes ice very slowly had to go to the office where they had a bag of ice to give me @ 9:00pm
Stayed 5 nights in Jun 2025

6/10 Okay

Nancy

Travelled with family
Stayed 2 nights in Jul 2025

2/10 Terrible

Leo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The beds and pillows are outdated, the whole hotel needs to be remodeled, the rooms were worn and need new flooring, they gave us one room with no hot water to shower, later gave my mom another room after complaining, the staff there was excellent and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Roy, CoeurdAlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly with a HUGE dog room
Stayed 3 nights in Jul 2025

2/10 Terrible

Allison

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in, they checked us under the wrong person and we walked into a single bed room for 4 people. I went back and they told me I booked a single bed room and then confirmed my name again to find they checked in the wrong person. We go to the right room and the power is out, which wasn’t the hotels fault. The room had hole in the bathroom door, blood stains on pillow case, brown stains on hand towels, and pubic hair on the side of the tub. I asked about the pool at check in and they told me where it was. My kids get dressed for the pool and go down to find the pool and hot tub empty with a sign saying they are renovating. That would have been something they could have told us when we asked about it at check in. The eggs were watered down and gritty. I will say the staff were friendly, but they were scattered and ill informed and the property was a mess. The area around the hotel was shady and not somewhere I would hang out at night. I would not recommend this hotel to anyone.
Stayed 3 nights in Jun 2025

6/10 Okay

TERESA

Stayed 2 nights in Jul 2025

6/10 Okay

Christine

Stayed 1 night in Jul 2025