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HC Helena

2.0 star property
Colonial hotel perfect for exploring Filandia

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Photo gallery for HC Helena

Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi
Economy Room, Multiple Beds, Ensuite
Family House, Multiple Bedrooms, Kitchen, Mountain View | Private kitchen
Reception
Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Calle 8, 9-44, Filandia, Quindío, 634001
  • Place, Street Stuck in Time
    ‪3 min walk‬
  • Place, Mirador Colina Iluminada
    ‪19 min walk‬
  • Place, Barbas Bremen Nature Reserve
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪31 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed, Private Bathroom

Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi

Economy Room, 1 Double Bed, Private Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, Multiple Beds, Ensuite

Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi

Economy Room, Multiple Beds, Ensuite

  • 12 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Balcony

Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Balcony

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Family Room, No Windows

Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi

Family Room, No Windows

  • 18 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for Family House, Multiple Bedrooms, Kitchen, Mountain View

Family House, Multiple Bedrooms, Kitchen, Mountain View

Family House, Multiple Bedrooms, Kitchen, Mountain View

  • 120 sq m
  • 7 bedrooms
  • Mountain view
  • Sleeps 17
  • 6 Double Beds, 3 Large Twin Beds and 2 Twin Bunk Beds

About the area

Filandia

Heart of Filandia.With a stay at this Filandia hotel, you'll be steps from Immaculate Conception Parish of Filandia and Street Stuck in Time. Also, Bejuco to Basket Interpretation Center is within half a mile (1 km) and Mirador Colina Iluminada is within 2 miles (3 km).

What's nearby

  • Bejuco to Basket Interpretation Center - 3 min walk - 0.3 km
  • Street Stuck in Time - 3 min walk - 0.3 km
  • Mirador Colina Iluminada - 19 min walk - 1.7 km
  • Main Square - 20 min drive - 18.4 km
  • Coffee Park - 43 min drive - 30.5 km

Getting around

  • Pereira (PEI-Matecaña Intl.) - 78 min drive

Restaurants

  • ‪Café Quindío - ‬3 min walk
  • ‪V & P - Vinos Y Parrilla - ‬5 min walk
  • ‪Helena Adentro - ‬1 min walk
  • ‪Parador Los Robles - ‬15 min drive
  • ‪Mirum - ‬4 min walk

About this property

HC Helena

Colonial hotel perfect for exploring Filandia
HC Helena offers its guests local meal delivery service. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee.

This Colonial Filandia hotel is smoke free.

  • 8 guestrooms or units
  • 3 levels
  • Built in 2021
  • Front desk (limited hours)
  • No smoking on site
HC Helena offers 8 accommodations with portable fans. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 PM to 8:00 PM; COP 16,000 per night; reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
  • Nearby parking fee: COP 16000 per night (328 ft away; open 6:00 PM to 8:00 PM)
  • Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM
  • Housekeeping fee: COP 200000 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

Property Registration Number 187850

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

HC Helena Hotel
Hotel Casa Helena
HC Helena Filandia
HC Helena Hotel Filandia

HC Helena Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Ancizar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2025

10/10 Excellent

Félix R

Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Aug 2024

10/10 Excellent

Luis Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, cerca a todo
Stayed 1 night in Jun 2025

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Stayed 1 night in Aug 2024