Ratings based on 550 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Austin
Posted Jan. 4, 2024 on Expedia
This place was across the river but still walkable to all the sites. The staff was friendly and helpful. My family liked the breakfast.
by A traveller
Posted Nov. 17, 2023 on Expedia
Excellent location and value. The staff was polite and very helpful.
by A traveller from pittsford
Posted Oct. 28, 2023 on Expedia
Hotel staff just doesn’t care
by A traveller
Posted Oct. 26, 2023 on Hotels
Lovely hotel. Great location. Helpful staff. Would stay again. Just 5 mins from the chaos on the Arno
by A traveller from Gloucester
Posted Oct. 15, 2023 on Expedia
Convenient location. Nicely, renovated rooms. Very clean.
by A traveller
Posted Sep. 30, 2023 on Expedia
Property was lovely with clean, comfortable rooms and a lovely veranda to sit and have a drink or your breakfast which was included with the room. Parking was very easy as the lot was a couple doors down from the hotel. Hotel is very conveniently located and all sights within Florence were walkable. The only complaint we had was after the maid cleaned our room they left the clean towels sitting on the bidet, we thought that a bit strange. Very nice hotel.
by A traveller
Posted Sep. 25, 2023 on Expedia
The air conditioning unit did not work. The second night we slept with 2 fans. They moved us to another
"Premium" room on the third day and again we had no control on the air conditioning unit. It's obvious that they have full control of it. Also, one can hear the foot steps of the above room at 12:30am. They said they couldn't do anything about it. I was looking forward to staying at this hotel and was quite disillusioned.
by A traveller
Clean hotel close to bridge, walkable to downtown
Posted Sep. 24, 2023 on HotelsReally nice hotel, close walk to the bridge. Restaurants next to it were convenient. We
had the family room which was newly renovated, it was clean and had good amenities. Wierd to climb stairs to check in, but staff was very nice. Breakfast was good and had a nice patio to sit on. They offered tea, coffee and some pastries all day, which was really nice. Beds and pillows were comfortable
by A traveller
Posted Sep. 23, 2023 on Expedia
I dont even know where to start. It felt like something out of a fairy tale. I loved florence and the hotel and patio with the breakfast being included ..nice room and shower. Not to mention they have cocktails and they do your laundry for a small fee. Absolutely loved it and will be returning.
by A traveller
Posted Sep. 22, 2023 on Expedia
Good place to stay in Florence!
