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Hotel Victoria

3.0 star property
3-star hotel near Basilica of Santa Maria Novella

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Photo gallery for Hotel Victoria

View from property
Interior
Double Room
Buffet
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Via Nazionale, 102r, Florence, FI, 50123
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Piazza del Duomo
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, free WiFi

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 22 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Basic Double Room (Small)

In-room safe, desk, free WiFi

Basic Double Room (Small)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Florence

Historic Centre of Florence stay.Within a 10-minute walk of this Historic Centre of Florence hotel, you'll find Basilica of Santa Maria Novella and Gallery of the Academy of Florence. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within half a mile (1 km).

What's nearby

  • Central Market - 1 min walk - 0.0 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Gallery of the Academy of Florence - 6 min walk - 0.6 km
  • Basilica of Santa Maria Novella - 6 min walk - 0.6 km
  • Piazza del Duomo - 8 min walk - 0.7 km

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪Mò Si Caffetteria alla Vecchia Maniera - ‬1 min walk
  • ‪Matto Matto - ‬1 min walk
  • ‪Bondi Focacceria - ‬1 min walk
  • ‪Livio - ‬1 min walk
  • ‪Caffè degl'Innocenti - ‬1 min walk

About this property

Hotel Victoria

3-star hotel near Basilica of Santa Maria Novella
Hotel Victoria offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Victoria also features a front-desk safe, an elevator, and a microwave in a common area.

This 3-star Florence hotel is smoke free.

  • 25 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Bar or lounge
Hotel Victoria offers 25 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out fee: EUR 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • Bed sheets fee: EUR 5 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Victoria Florence
Victoria Florence
Hotel Victoria Hotel
Hotel Victoria Florence
Hotel Victoria Hotel Florence

Hotel Victoria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 65 reviews
Rating 8 - Good. 21 out of 65 reviews
Rating 6 - Okay. 17 out of 65 reviews
Rating 4 - Poor. 7 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff assisted with directions, breakfast great good variety presented beautifully , could start at 7 am
Stayed 3 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a wonderful location

Just to put the review in perspective we had room 53, which was on the second floor and the outlook was over the interior across some roofs. The room was a great size, lots of space for luggage and moving around etc, great sized bathroom. We spent 2 nights out of our 8 night Italian trip here at Hotel Victoria and out of the 4 hotels we stayed at this one was the best! The location is perfect, 5 minutes walk from the train station and only a matter of yards from the indoor and leather markets.....all the major attractions are within easy walk. The breakfast was the best we had in Italy, plenty of choice and all fresh. The room was the best we experienced and the restaurant a few doors up from the hotel called Matto Matto is well worth a visit, wonderful food and service at very reasonable prices! The staff were all lovely and the hotel was clean with a wonderful array of smells as you walked around it.
Stayed 2 nights in Oct 2025

6/10 Okay

keith

Liked: Cleanliness
They make you pay the city tax in cash! Breakfast was good.
Stayed 2 nights in Oct 2025

8/10 Good

jose eduardo, Billings

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very basic but spotless. there is an elevator. breakfast very good. Easy walk to mercato centrale, duomo and main train station (SMN)
Stayed 1 night in Sep 2025

8/10 Good

jose eduardo, Billings

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is very near the SMN train station. few minutes walk to Duomo and mercato centrale. breakfast was quite good!
Stayed 1 night in Sep 2025

4/10 Poor

Natalie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good experience. I understand you get what you pay for, but our room smelled like sewage and smoke. The bathroom smelled horrendous and we had to keep the door closed at all times and open our window to air out the room while we were gone. Also, when we arrived, I had booked 2 rooms in advance. It was not a smooth check in whatsoever. The man at the check in counter was extremely rude. He was instant that I only had one room when I showed him my booking receipt and confirmation email. He told us to come back later without resolving the issue. Luckily, when we came back it was a new, more friendly worker that made check in smooth.
Stayed 1 night in Jan 2025

6/10 Okay

Rasmi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the cleanest/newest, but good location.
Stayed 1 night in Jan 2025

10/10 Excellent

Rasmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really only good things to say about this hotel. Location, cleanliness, value for money, staff -were all excellent. Thanks to Deborah and the breakfast staff, and Leonardo (di Caprio) who always were keen to help woth a smile on their face. Ciao!
Stayed 1 night in Jan 2025

10/10 Excellent

Alessandra Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Oct 2024

8/10 Good

Jenna

Stayed 5 nights in Aug 2024

6/10 Okay

Bruce

Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Good staff. Tiny rooms, tiny bathroom. Lights not working. Good A/C.
Stayed 3 nights in Sep 2024

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2024

8/10 Good

Fang, North York

Travelled with partner
Liked: Cleanliness, amenities
very simple furniture. no a small table
Stayed 2 nights in May 2024

8/10 Good

Marcos_Costa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The location was great; we can walt to the main places of the city and to the train station.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Location had good and restaurant and store But night time street side too noisy
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel would recommend it to anyone who wants a place in Florence
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
Central location is the best bit- walking distance from every thing! However not value for money- old bed, rooms and very tiny bathrooms Breakfast was ok Staff were polite and stored our luggage until check in time
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's very good location, in 10 minutes walking from the center of the city and very close to the Main station.
Stayed 4 nights in Apr 2019

6/10 Okay

D.A., BC

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The location was great and clean but the hotel is run down- keys never worked properly, no hot water in 3 days(luke warm), tiny bathrooms, noisy, etc. We would not stay again!
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good experience
Stayed 6 nights in May 2018

10/10 Excellent

Peter, Colorado Springs, CO, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fast wifi and a great place

It is a bit noisy here (busy street below), but the hotel is wonderful. The rooms are updated, spacious, and nice. The staff is great, and the breakfast is amazing! Wifi is also nice and fast.
Stayed 1 night in Nov 2017

10/10 Excellent

Ana Shaista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã justo e o rapaz do atendimento do café um brasileiro super simpático! Quarto simples, porém confortável e limpo! Excelente localização, perto do centro histórico e da estação de trem.
Stayed 4 nights in Oct 2025

2/10 Terrible

Gonzalo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las fotos que anuncia contra lo que es la realidad no con uerda
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcus

Stayed 4 nights in Sep 2025