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Mercure Firenze Centro

4.0 star property
4-star hotel near Basilica of Santa Maria Novella

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Photo gallery for Mercure Firenze Centro

Exterior
Hallway
Exterior
Garden
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Via Nazionale 21/23 R, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Central Market
    ‪3 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(12 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room

Classic Room

Classic Room

9.8 out of 10
Exceptional
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony

Privilege, Room, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

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About the area

Florence

City center retreat .At this Historic Centre of Florence hotel, you'll be within a 5-minute walk of Basilica of Santa Maria Novella and Central Market. Medici Chapels and San Lorenzo Church are also within half a mile (1 km).

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Medici Chapels - 3 min walk - 0.3 km
  • Basilica of Santa Maria Novella - 3 min walk - 0.3 km
  • Central Market - 3 min walk - 0.3 km
  • Piazza della Signoria - 11 min walk - 1.0 km

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Airport, Peretola (FLR) - 26 min drive

Restaurants

  • ‪Bar Tonarelli - ‬2 min walk
  • ‪Caffè Alinari - ‬2 min walk
  • ‪Livio - ‬1 min walk
  • ‪Beanstar Coffee - ‬2 min walk
  • ‪Bondi Focacceria - ‬3 min walk

About this property

Mercure Firenze Centro

4-star hotel near Basilica of Santa Maria Novella
Mercure Firenze Centro offers its guests multilingual staff, tour/ticket assistance, and a garden. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Mercure Firenze Centro also features concierge services, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 85 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2015
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Mercure Firenze Centro offers 85 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 45 per day); reservations required
  • Covered valet parking on site (EUR 45 per day)
  • Limited onsite valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)

Room amenities

Entertainment

  • 55-inch TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 18 per person
  • Covered valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (984 ft away)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number IT048017A1RIEWIOGS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Mercure Firenze Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 446 out of 822 reviews
Rating 8 - Good. 285 out of 822 reviews
Rating 6 - Okay. 69 out of 822 reviews
Rating 4 - Poor. 16 out of 822 reviews
Rating 2 - Terrible. 6 out of 822 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Xi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, relatively small room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris, Ponte Vedra Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

JOANNA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always very friendly. The hotel was clean and nicely furnished/decorated. Good location for a city break.
Stayed 9 nights in Sep 2025

10/10 Excellent

Shaggy, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Chelsey

Stayed 3 nights in Sep 2025

10/10 Excellent

Alessia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible and rooms very spacious
Stayed 4 nights in Aug 2025

10/10 Excellent

Grace

Free coffe and tea in lobby, convenient location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leanne, Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. My daughter and I stayed in May and it was a great location and lovely hotel
Stayed 4 nights in May 2025

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Stayed 1 night in Aug 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in Firenze

This Hotel is 1st rate. They staff was friendly and helpful, breakfast was great, the room spacious and clean. The Hotel is conveniently located to the sights. I would stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Morgan

Stayed 5 nights in Apr 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, close to train stations, walkable to different attractions,espresso machine is great touch… hot and good choices, breakfast is good
Stayed 2 nights in May 2025

10/10 Excellent

Robert, Andover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in May 2025

10/10 Excellent

Carmen Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Abdulhadi

Travelled with family
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Shayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Friendly staff, great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Mansur, monroe twp

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, good living space, neat and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Walter, Gurabo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent loco
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel within easy walking distance of the historic parts of the city. Reception staff are excellent as well.
Stayed 4 nights in Nov 2024