Ratings based on 646 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Wonderful Florence
Posted Mar. 1, 2024 on HotelsExtremely handy to the train station. Only a short walk to the heart of Florence.
by A traveller
Posted Feb. 24, 2024 on Expedia
by A traveller
Superb
Posted Dec. 22, 2023 on HotelsSuperb hotel. Nice for family. Very near train station. Highly recommended.
by A traveller
Posted Dec. 12, 2023 on Hotels
Todo muy bien
by A traveller
Posted Dec. 10, 2023 on Expedia
Good location for all the tourist spots, everything within walkable distance. Staff were very helpful and the rooms and facilities were very clean.
by A traveller
Posted Oct. 13, 2023 on Expedia
This hotel was an easy walk from the Florence train station. It was quite walkable to see "The David" and bus tours to Tuscany were leaving daily from the nearby train station.
by A traveller
Posted Oct. 10, 2023 on Expedia
We love staying at this property when we visit Munich and have a few times before. However, the plumbing was a bit of an issue this time. The bathroom had a terrible smell every time anything was used as the piping needs to be replaced or cleaned out. Other then that, the room was always cleaned nicely and the staff is amazing.
by A traveller
Posted Oct. 10, 2023 on Expedia
A great hotel for a weary traveler! Clean, spacious rooms and friendly staff. Also, a central location.
by A traveller
Posted Oct. 4, 2023 on Expedia
We were sceptical to book a room here as reviews are a bit mixed for the Mercure in Florence however our stay was fantastic. All staff provided exceptional service and Sabrina in particular was a delight to deal with. We were fortunate enough to receive an upgrade and our room was spacious with a comfortable bed, decent size bathroom with lovely Nuxe complimentary toiletries. Breakfast was fantastic, with continental options including pastries, cereal, cold meats, cheeses, spreads etc and a small bain-marie with scrambled eggs, bacon and sausages. Fresh coffee available on request too. A wonderful and very memorable stay. Thank you to all the staff for their gracious hospitality.
by A traveller
Posted Aug. 31, 2023 on Expedia
