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Palazzo Castri 1874 Spa & Garden

4.0 star property
4-star spa hotel near Piazza di Santa Maria Novella

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Photo gallery for Palazzo Castri 1874 Spa & Garden

Suite Executive con accesso Spa | View from room
Property video
Garden
Property entrance
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Piazza dell Indipendenza, 7, Florence, FI, 50129
  • Place, Central Market
    ‪3 min walk‬
  • Place, Fortezza da Basso
    ‪5 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Doppia Superior con accesso Spa

Doppia Superior con accesso Spa

Doppia Superior con accesso Spa

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior con accesso Spa

Suite Junior con accesso Spa

Suite Junior con accesso Spa

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doppia Classic con accesso Spa

Doppia Classic con accesso Spa

Doppia Classic con accesso Spa

9.8 out of 10
Exceptional
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite con accesso Spa

Suite con accesso Spa

Suite con accesso Spa

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executive con accesso Spa

Suite Executive con accesso Spa

Suite Executive con accesso Spa

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite Junior, vista cortile con accesso Spa

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite Junior, vista cortile con accesso Spa

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doppia Deluxe, 1 letto king, vista giardino con accesso Spa

Doppia Deluxe, 1 letto king, vista giardino con accesso Spa

Doppia Deluxe, 1 letto king, vista giardino con accesso Spa

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Camera Superior con 2 letti singoli con accesso Spa

Camera Superior con 2 letti singoli con accesso Spa

Camera Superior con 2 letti singoli con accesso Spa

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the area

Florence

Historic Centre of Florence stay.Within a 10-minute walk of this Historic Centre of Florence hotel, you'll find Central Market and Basilica of Santa Maria Novella. Also, Cathedral of Santa Maria del Fiore is within half a mile (1 km) and Ponte Vecchio is within 2 miles (3 km).

What's nearby

  • Via Faenza - 3 min walk - 0.3 km
  • Central Market - 3 min walk - 0.3 km
  • Fortezza da Basso - 5 min walk - 0.4 km
  • Piazza di Santa Maria Novella - 8 min walk - 0.7 km
  • Cathedral of Santa Maria del Fiore - 10 min walk - 0.8 km

Getting around

  • Fortezza Tram Stop - 5 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk
  • Florence Airport, Peretola (FLR) - 26 min drive

Restaurants

  • ‪Mò Si Caffetteria alla Vecchia Maniera - ‬2 min walk
  • ‪Matto Matto - ‬2 min walk
  • ‪Osteria Dell’ Osso - ‬3 min walk
  • ‪Osteria Vecchio Cancello - ‬3 min walk
  • ‪I Camaldoli - ‬3 min walk

About this property

Palazzo Castri 1874 Spa & Garden

4-star spa hotel near Piazza di Santa Maria Novella
Palazzo Castri 1874 Spa & Garden offers its guests a full-service spa, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Palazzo Castri 1874 Spa & Garden. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1860
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Palazzo Castri 1874 Spa & Garden offers 59 accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (EUR 38 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
  • Valet parking fee: EUR 38 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number IT048017A1SJBOHN3H

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Castri 1874 Hotel Florence
Palazzo Castri 1874 Hotel
Palazzo Castri 1874 Florence
Palazzo Castri 1874
Palazzo Castri 1874
Palazzo Castri 1874 Hotel Spa
Palazzo Castri 1874 & Florence
Palazzo Castri 1874 Spa & Garden Hotel
Palazzo Castri 1874 Spa & Garden Florence
Palazzo Castri 1874 Spa & Garden Hotel Florence

Palazzo Castri 1874 Spa & Garden Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 847 out of 1000 reviews
Rating 8 - Good. 120 out of 1000 reviews
Rating 6 - Okay. 25 out of 1000 reviews
Rating 4 - Poor. 3 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

TIMOTHY, LOS GATOS

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and easy location. Very nice rooms
Stayed 2 nights in Feb 2026

10/10 Excellent

Tomas

Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and accommodating. Location was perfect and central to everything. Food at restaurant was delicious. Room was very spacious and view to the Duomo from the balcony was amazing
Stayed 2 nights in Nov 2025

6/10 Okay

brandon

Liked: Staff & service, room comfort
Disliked: Cleanliness
The hotel has a modern upscale vibe in an old city. It is equipped with a spa.The hot tub was not hot oddly enough. The massage was good, but on the expensive side. The front desk is top notch. The ladies are very knowledgeable and speak several languages. They are very helpful and Asia made great dinner recommendations. The room was nice, but cold. The hotel itself has the ability to shut off the heat and does do that at night. The shower was poorly designed. It had a gap at the bottom where the door closes. Everytime you shower water leaks out onto the floor. The floor board just outside the shower door is loose and wet. There was definitely a small mold problem became of this. The breakfast was a large spread each morning. It was a great way to start the day.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tomas

Stayed 5 nights in Nov 2025

10/10 Excellent

MARIA LOURDES VALLARTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful five star stay at Palazzo Castri. The beautiful modern yet comfortable hotel decor, large inner garden courtyard with lemon trees and flowers, kind and attentive staff and relaxing spa offered an exquisite and peaceful oasis in the city of Florence.
Stayed 7 nights in Nov 2025

10/10 Excellent

Preston, Dallas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible stay with my wife and 6-month old baby. We were well taken care of, and the amenities on-site were top-notch. We will absolutely stay here again!
Stayed 5 nights in Nov 2025

10/10 Excellent

Allen, Lyndhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the gardens, breakfast and room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern Clean Complimentary treats tea water Lovely quiet garden Delicious breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin, Monrovia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Comfortable beds, daily cleaning service, helpful staff, quiet, amazing breakfast, beautifully kept room. Would absolutely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Our room was comfortable but small although we had a very spacious terrace so this offset the room size. The room had everything necessary including a nice bathroom, comfortable bed and adequate storage space.
Stayed 1 night in Oct 2025

10/10 Excellent

albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has excellent staff, very accommodating and helpful. The garden is beautiful and provided a quiet serene space to relax. The room was spacious and clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great location!
Stayed 4 nights in Oct 2025

8/10 Good

Beatriz

Stayed 4 nights in Oct 2025

10/10 Excellent

Debra, Jonesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, nice and pleasant breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Brandt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved our stay! The hotel was beautiful, was in a great location for us, and we loved the amenities!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great! Comfortable hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and location. Staff went above and beyond from the moment we walked into the hotel. Had a relaxing spa treatment on the last day that got us ready for the long trip back home.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Megan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A bad apple in a city of citrus.

A hotel that aspires to be more than it is. Small, but comfortable rooms that look over the street or a courtyard below. A spa is accessible by appointment and welcome after a long day of walking. One particular staff member behaved rudely, if not openly hostile, towards multiple guests.
Stayed 4 nights in Sep 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Modern very clean boutique hotel with beautiful gardens and nice spa. For the price, it’s good value too!
Stayed 4 nights in Sep 2025